My purchase was easy, I had a message to collect from store and the collection was easy too. The staff were knowledgeable and welcoming. I was disappointed to hear that the store was closing down so m... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
My purchase was easy, I had a message to collect from store and the collection was easy too. The staff were knowledgeable and welcoming. I was disappointed to hear that the store was closing down so m... Ver mais
A empresa respondeu
Great service from Matt yesterday choosing my new Merrell walking shoes. Tried a few possibles on with Matt’s advice and guidance and settled on the best pair for the job. Would have been two pairs bu... Ver mais
A empresa respondeu
Very helpful staff team member Dave got on his hands and knees to search through all the boxes of children’s rainwear to find just the size and colour that our five year old granddaughter needed. Full... Ver mais
A empresa respondeu
We were advised ably and gently by Katy, who was attentive, knowledgeable but not overbearing. She helped turn what could have been a stressful event into an extremely pleasant one. As did Jade who as... Ver mais
A empresa respondeu
Escrito pela empresa
1-2 Market Jew Street, TR18 2HN, Penzance, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Leanne was aware that we had limited time left on our car park ticket and used her initiative to bring similar hiking boots from the changing room with her. Service was prompt, efficient, polite and knowledgeable on the products available. Just what you want when buying hiking boots on holiday.

Resposta da Millets - Penzance
Bought some trainers from Millets Penzance earlier today. Great customer service, thanks Katy.

Resposta da Millets - Penzance
I went into the Penzance store on Saturday 24 August to buy some walking shoes. Katy was fantastic at helping me decide, she was very knowledgeable, listened to my needs and gave me really good advice. After trying a number of shoes, I bought a pair of Merrell West Rim Sport Mid GTX. Thank you Katy, your customer service is first-class!

Resposta da Millets - Penzance
I was looking for a particular product. The assistant initially thought the item was out of stock. She found the item and came to tell me. At the till she told me about a special offer which saved me £7 on my purchase! Great service and great saving to boot! Thank you Gina!

Resposta da Millets - Penzance
I just been to your store in Penzance and I must say the service I received from the staff was superb. They were extremely knowledgeable and friendly. Very please.

Resposta da Millets - Penzance
Staff really helpful and informed, especially Katy

Resposta da Millets - Penzance

Resposta da Millets - Penzance
I was cross that my expensive waterproof jacket (from elsewhere) was not waterproof after washing. Gina said straight away that she could help, showed me products on offer that would do the job, explained how to use and even sympathised with my annoyance that the jacket manufacturer hadn’t explained what to do. Excellent service, can’t suggest how my experience could be improved (although the dog says she would have liked a biscuit 😆🐾). Glad this store is in our town.

Resposta da Millets - Penzance
Went in for some walking boots, got those and also some socks and sandals because it was pleasant to look around. There was a good selection, better than other shops nearby, and with a great range of discount prices too.
William was pleasant and knowledgeable, gave us information and time to think so we didn't feel pressured.

Resposta da Millets - Penzance
I don't normally give reviews but Doug handled me a piece of paper and it said that they were trying to get to five stars on trustpilot so I thought afding this review was the least I could do.
The staff were friendly and helpful and I would definitely go back if I needed more camping supplies and was in the area.

Resposta da Millets - Penzance
Great service and friendly staff member Doug was very helpful.

Resposta da Millets - Penzance
My partner and I bought Peter Storm trousers and fleeces each, greatly reduced in price and at the checkout the lovely Gina in the Penzance store applied our 15% discount for being National Trust members, giving us a real bargain today.

Resposta da Millets - Penzance
Great to see a Millets
Great choice and quality of items.
Millets in our area has long gone so a great suprise to come across one

Resposta da Millets - Penzance
Friendly staff, and helpful, many thanks to Doug :)

Resposta da Millets - Penzance
Special thanks to Gina & Jade. They were both super helpful and very understanding of our situation. Jade’s really knowledgeable and went out of her way to resolve our issue. Thank you!

Resposta da Millets - Penzance
Had a problem with a faulty tent.
William and Doug were amazing - they couldn’t have been more helpful as were all the staff.
Lovely shop and lovely people in it 120% recommend 🤓

Resposta da Millets - Penzance
Jade helped me to choose a pair of Walking Boots and I am very pleased with them. They were in the sale and a fantastic bargain. I couldn’t fault Jade she couldn’t have been more helpful and gave very good advice. I would highly recommend her.

Resposta da Millets - Penzance
We bought an Osprey 65 litre rucksack for our daughter’s D of E Silver expedition . The sales assistant was knowledgeable and helpful without being pushy. The rucksack has fitted well and done the job very well. We’re grateful for Jeanne’s help in choosing.

Resposta da Millets - Penzance
Really helpful at the Penzance store They ordered for me and made it really easy

Resposta da Millets - Penzance
I needed some more Nikwax and noticed a 1 Litre Twin pack in store.
Gina helped me lower the original price considerably by link selling me an energy bar.
Result.

Resposta da Millets - Penzance
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.