Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great service (second to none) and knowledgable staff. I popped in to replace some hiking boots. I told the helpful assistant my requirements - and he knew what would work for me. I used them today o... Ver mais
A empresa respondeu
Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!
A empresa respondeu
I was needing a new pair of walking boots, called in at Millets, Whitehaven. What great service, loads to choose from. Nothing was too much trouble for the assistant, up and down bringing me all d... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de roupas desportivas
- Loja de bolsas e malas
- Loja de Artigos para Acampamento
Sobre Millets - Whitehaven
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contato
19/20 King Street, CA28 7LA, Whitehaven, Reino Unido
- 01946 760655
4,9
Excelente
568 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delightful service
I was collecting a parcel that was heavier than expected; and the young man , who had already been extremely polite and helpful , carried it to my car for me and loaded it. In these days of low expectations it was refreshing and very much appreciated ! Thank you
9 de maio de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Millets Customer Care Team
Claire and Ryan were wonderful
We had a very specific requirement. Although we couldn't find exactly what we were after, we ended up buying a few other items and it was a lovely shopping experience. Claire and Ryan were so helpful, friendly, polite and kind. Just genuinely nice people.
Thank you both.
6 de maio de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Good shopping experience
As soon as I came into the store I was greeted by the staff who were all friendly and helpful. I'm not a massive fan of shopping but they made it a pleasant experience. They also showed a good understanding of the products. Great store and an asset to the town.
6 de maio de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
5 Star Service Thank you
I would just like to pass on my huge thanks and appreciation to Ryan who served me in store earlier today. His knowledge and advice really helped me
In choosing a new pair of hiking boots.
Very professional and friendly young man.
6 de maio de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Helpful
Helpful were their when need but didn’t feel like they were hovering around you
6 de maio de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Great service
Went in for a jacket for my sons DofE expedition. 2 staff were both really friendly, helpful and gave good advice. Highly recommend.
29 de abril de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Really helpful
Really helpful, insightful, kind and thoughtful staff. Couldn’t recommend enough. Helped me sort out a new pair of hiking boots and gave me good advice and helped and saw me through the whole process of picking them. Thank you.
27 de abril de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Had a fabulous experience of how I’d…
Had a fabulous experience of how I’d like shopping to be today. Bought a pair of boots that proved to be defective & returned to store to be surprised and delighted by the retail experience of having had a problem. The team could not have been more friendly or helpful in sorting out a solution for me. The human touch reminded me why we should shop more in the high street.
25 de abril de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Great bunch of guys in this store
Great bunch of guys in this store. Super helpful when trying to assist with getting my daughter suitable gear for her first D of E expedition. Would use them every time.
2 de abril de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Came in for new walking boots as mine…
Came in for new walking boots as mine had sadly fallen apart earlier in the day. Claire was knowledgeable and friendly, helping me select the ideal boots going forward.
Was nice to have a general chat too and it didn’t feel like we were rushed in any way.
Thank you Claire :)
16 de abril de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service from Aidrian good…
Excellent service from Aidrian good knowledge and very helpful
15 de abril de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Friendly staff
The staff are very friendly and helpful. Good prices and a good variety of items
13 de abril de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent customer service
15 de abril de 2024
Resposta da Millets - Whitehaven
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Lovely staff great shop.
The two lads working today were absolutely lovely, very helpful, knowledgeable and always provide a good laugh. Cannot recommend enough.
Great NHS discount and charity donation that actually goes to charity. The staff members knew how much went to which charity last month including everything the charity does. I love the 20p optional charity donation via card payment.
The shops is always kept nice and clean. Stylish window designs and well stocked.
14 de abril de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service with knowledgeable…
Excellent service with knowledgeable staff
12 de abril de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Visited looking for walking shoes
Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!
13 de abril de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
Thanks for taking the time to leave us your review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Wonderful people
Excellent friendly service, as always I wouldn't purchase from anywhere else.
13 de abril de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Helpful and friendly staff
Went in looking for a pair of walking boots and found the staff to be very friendly and helpful. Talked me through the range of boots they had and helped he pick the right pair for my budget.
30 de março de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Resposta da Millets - Whitehaven
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Really helpful staff when choosing…
Really helpful staff when choosing products.
21 de março de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
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