Millets - Whitehaven Avaliações 

568
O TrustScore é 5 de um total de 5

4,9

19/20 King Street, CA28 7LA Whitehaven, GB


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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service (second to none) and knowledgable staff. I popped in to replace some hiking boots. I told the helpful assistant my requirements - and he knew what would work for me. I used them today o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was needing a new pair of walking boots, called in at Millets, Whitehaven. What great service, loads to choose from. Nothing was too much trouble for the assistant, up and down bringing me all d... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. Loja de roupas desportivas
  3. Loja de bolsas e malas
  4. Loja de Artigos para Acampamento

Sobre Millets - Whitehaven

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contato

  • 19/20 King Street, CA28 7LA, Whitehaven, Reino Unido

  • 01946 760655

4,9

Excelente

O TrustScore é 5 de um total de 5

568 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(568)

5.186 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service (second to none) and…

Great service (second to none) and knowledgable staff. I popped in to replace some hiking boots. I told the helpful assistant my requirements - and he knew what would work for me. I used them today on a 10 mile hike and they were great. I will always use this store for footwear, shame Scarpa are no longer stocked, but the North Ridge are so far, equally as good (stood up to bogs, and rivers, and didn’t let any water in).

29 de julho de 2026
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service with a smile

Great service with a smile

10 de julho de 2026
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The employees at Millets in White Haven…

The employees at Millets in White Haven were so kind and helpful. They went above and beyond to sort us out and help is get the correct gear to continue on the C2C.

17 de junho de 2026
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Could not Fault if I tried

My experience this afternoon was a delight, all of my questions were answered dutifully, my limitations were met and the staff member I had the pleasure of being assisted by, Leo. Was a great help. I would wholly recommend you visit Millets, not just for the stock and knowledgeable staff, but for the atmosphere. 5* would visit again time after time

10 de junho de 2026
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Giga peak

The best customer service i could've asked for. Everyone was peak. Will definitely go again 🔥🔥🔥

10 de junho de 2026
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I was needing a new pair of walking Boots

I was needing a new pair of walking boots, called in at Millets, Whitehaven. What great service, loads to choose from. Nothing was too much trouble for the assistant, up and down bringing me all different sizes of boots, explaining differences in Makes and sizes.
Also made sure I was fully comfortable with what I purchased. And very Competitively priced.
Couldn’t ask for more.
You don’t t get than on the internet!

10 de junho de 2026
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Avaliado com 4 de um total de 5 estrelas

No delivery fee

No delivery fee, polite staff member, quality item

26 de maio de 2026
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Hi,

Thank you for providing your review.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Avaliado com 4 de um total de 5 estrelas

Ordering online fairly simple

Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale. Was polite when phoned up the shop to confirm order was there and when was going to pick up. Order was quick to hand - shop had them in good location. Had to be prompted that two parcels. Shoes both correct sizes and still fitted well. Wait to see if still as long lasting as usual and consider value for money. Would order again.

18 de maio de 2026
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Hi,

Many thanks for taking some time to provide your review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

First class.

Quality product, I ordered the brasher mens pants, can't remember model, excellent price too, unfortunately I ordered the wrong size so took them back to my local shop (Whitehaven. Cumbria)
The manager and young man in the shop were fantastic. They could not have been any nicer. 10 out of 10 for them. Cheers guys.
As Arnold said "ill be back"!

5 de abril de 2026
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service by a great gentleman…

Excellent service by a great gentleman well recommended

2 de abril de 2026
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very helpful staff .

16 de março de 2026
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Can't fault it in any way

Can't fault it in any way

Staff were patient and more than knowledgeable about everything. Really friendly and the best customer service ive had in a long time.

Adrian was great.

2 de março de 2026
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Thanks Great Staff.

Thanks, great staff, interested in my needs and helped with what I needed.

18 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The staff were awesome couldn’t do…

The staff were awesome couldn’t do enough to assist, no matter how long it took.
Over the pre Christmas, Christmas and New Year we have been in several times and not once have we felt under pressure or unwelcome.
Thanks team.

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Staff were very friendly and helpful…

Staff were very friendly and helpful when I asked questions. Also, I have mobility issues. I was coming down the stairs with a big bag and small bag of shopping and a crutch and the young man quickly came over and took the bags off me so I could get down the stairs easier. Will shop here again.

20 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Always great informative, helpful and friendly staff

21 de novembro de 2025
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Popped in today bought a couple of hats…

Popped in today bought a couple of hats . I was served by Leo . He was very helpful and polite .This is the second time he has served me and he is good at his job Thankyou will be back again Alan .

25 de outubro de 2025
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The staff in there are knowledgeable…

The staff in there are knowledgeable and very helpful I can’t praise them enough

2 de outubro de 2025
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

First Class customer service

Friendly and helpful staff.
Knowledgeable and offered relevant advice

23 de setembro de 2025
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The staff were lovely

The staff were lovely, helpful. Very knowledgeable.

30 de agosto de 2025
Avaliação não solicitada
logotipo da Millets - Whitehaven

Resposta da Millets - Whitehaven

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

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