Minko's Macs Avaliações 

329
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Minko Mac’s has to be the best electronics shop in south east. Wonderful customer service and knowledgeable about anything you need help with. There is literally no electronics they can’t fix. Since d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service. I had an emergency with my laptop being compromised. Minko let me come to the branch towards the end of the day and reset my laptop. Given what had happened this took some time an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I visited Minkos Macs in Lewisham yesterday to get my mac fixed to find it closed due to severe fire damage. By chance the owner, Darren was there - thankfully he was not only able to help, despite t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Minkos Mac’s is by far the BEST one stop shop for everything Mac and apple related - super friendly team led by the wonderful Minko - highly recommend for repairs, knowledge, friendliness and of cours... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Informática
  2. Loja de Acessórios de Informática
  3. Assistência Técnica de Informática

Escrito pela empresa

Minko’s Macs is an independent Apple Mac specialist with London branches in Camden, Lewisham, Shoreditch and Wimbledon. We buy, sell, repair, exchange and maintain pre-owned Apple Mac computers, including MacBook, MacBook Pro, MacBook Air, iMac, Mac mini and other Apple devices. With over 10 years’ experience, we provide competitive prices, quality refurbished Apple Macs and professional support for personal, creative and business customers. Our technicians offer Apple Mac repairs, diagnostics, upgrades, macOS updates and restores, data transfer, remote support, business consultancy, Apple accessories, Mac rentals and device buy-back services. We pride ourselves on quality, customer care, innovation, respect and efficiency. Customers can visit our stores, collect in person or use our UK delivery service. Opening hours: Monday to Saturday, 10am–7pm. Camden: 5 Ferdinand Street, London, NW1 8ES – 0208 127 3730 Lewisham: 9 Manor Park Parade, Lee High Road, London, SE13 5PB – 0208 852 1961 Shoreditch: 16 Spelman Street, London, E1 5LQ – 0208 808 8333 [Appointment Only] Wimbledon: 104 Kingston Road, London, SW19 1LX – 0208 542 8635 [Appointment Only] For sales, repairs, buy-backs, trade-ins or general enquiries, contact [info@minkosmacs.com](mailto:info@minkosmacs.com).


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

329 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 60% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(329)

63 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Ineffective yet oddly pleased with themselves.

I asked for help converting DVDs and CDs to digital files. They sold me an external drive but ultimately their solution was not compatible with my MacBook Air.

I paid for an hour of telephone advice to discover this the final 5 minutes of which was with a person who spent a fair bit of time telling me how lucky I was to be speaking to him, given his 20 years experience and that he was ‘expensive.’

I can forgive the guys who tried to help me but who got it wrong, it’s harder to be sympathetic to someone that pleased with themself.

So, upon receiving a ‘how was it for you, was I good enough?’ requests that companies so desperately send out, I thought I’d respond…

26 de março de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for sharing your feedback. We are sorry that the manner of the conversation did not meet your expectations, but we would like to clarify the technical assistance and outcome you received.

You purchased one hour of telephone support but were provided with approximately two hours of assistance, with the entire second hour given at no additional charge. After investigating an issue you had reportedly been trying to resolve for several weeks, Daryl Morgan identified that the external drive was not the underlying problem. The difficulty arose because your existing CD and DVD-ripping software was outdated and incompatible with the version of macOS installed on your MacBook Air.

We offered to complete the CD and DVD conversion work for you at our standard hourly rate, but you declined because you preferred to undertake the work yourself. Daryl therefore explained the solution: using a compatible earlier version of macOS would allow you to continue using your existing software. You consequently finished the support session with both an explanation of the problem and a practical route to resolving it—something you had previously been unable to obtain elsewhere.

We regret if Daryl’s confidence in his experience came across differently from how it was intended. Nevertheless, it is disappointing to see the support described as ineffective when you paid for one hour, received approximately two hours, and were given a clear diagnosis and solution.

Minko’s Macs is an award-winning independent Apple specialist with 15 years of experience. We provide Apple Mac sales, MacBook and desktop repairs, mobile device repairs, software support, upgrades, data recovery and IT consultancy from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon. Our reputation has been built on providing honest technical advice and going beyond the time customers have purchased—as we did in this case.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

Fixed it

Fixed it. Pretty quickly. Apple Store could not. Happy customer.

28 de março de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

Fast and Skilled

They are friendly, skilled and my repair took only a few days. Everything you'd want!

6 de março de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service - so speedy and helpful. Completely recommend.

21 de março de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

best service around with a large stock of computers!

Been coming to Minko’s for around 10 years now, bought a MacBook from there which I still use to this day. I’ve also sent a few family members there to purchase there Mac’s also! Always a great service, they let you know whether something can be done or not and there’s never any hassle! Great company, highly recommended!

21 de março de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

Minko’s Macs pleasing computer repair experience

I had a problem with my computer. A friend suggested I used Minko’s Macs as he had used them to repair his computer. Well, they took my computer in straight away diagnosed in two days, phoned to let me know that a part needed exchanging and they could have it ready for the next day if I was ready to proceed with the repair.
I was. The service was excellent, the staff were helpful and courteous. Overall a totally pleasing experience.

8 de março de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

Quick and easy

Quick and easy coms, I actually met with Minko himself and he gave me a diagnostic on my MacBook Pro . It was sorted the next day pretty much and they recommended some extra upgrades for prevention and improvement and I opted for them to be done and that was done pretty much another day on. Perfect for me as I needed my Mac sorted asap ! 5 stars !

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

great repair and near location

10 de março de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

I got 2 phones fixed and now it works…

I got 2 phones fixed and now it works like new. I highly recommend them to anyone that needs any phone, tablet or laptop repairs 🙏

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

Minko's Macs Lewisham did it again

Minko's Macs Lewisham did it again. I needed a new battery for my Macbook Air to a tight deadline, as I was flying out shortly afterwards. They pulled out all the stops and got it done in time, while being polite and friendly throughout. That's the second time I've had super-impressive service here.

4 de março de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

I am a repeat customer of Minkos Macs…

I am a repeat customer of Minkos Macs and they never disappoint. The team is always friendly and helpful, and their products are outstanding. I’ve recommended them to all my friends and family, and I will continue to do so.

4 de março de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

Excellent service good staff

3 de março de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, query resolved quickly and competently, friendly and helpful staff, would definitely recommend

3 de março de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

Highly Recommended

Highly Recommended good customer service They’ve got Friendly staff who actually know what they’re talking about.

2 de março de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

Really good shop

Really good shop, wide range of products and the staff are really helpful.

Would definitely use them again.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service

28 de fevereiro de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

I liked it with customer service and…

I liked it with customer service and there items

28 de fevereiro de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

Very happy with my experience

Very happy with my experience! The team were professional, friendly, and made the collection process straightforward. Everything went smoothly and I felt well taken care of. Highly recommend

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

Good guys with tons of experience.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Avaliado com 5 de um total de 5 estrelas

Urgent repair!

I was working out of area at a satellite office in Lewisham when my Mac suddenly stopped charging. With important reports to complete and tight deadlines, I needed to get it fixed urgently. I contacted Minkos in Lewisham, explained the situation, and they were incredibly helpful from the outset. They allowed me to bring the Mac in without an appointment to diagnose the issue, with the possibility of carrying out the repair straight away.

The problem was identified quickly and, to my relief, the computer was fully repaired within two hours. They even stayed open later than normal to make sure the job was completed. The level of service was exceptional, and I can’t thank them enough for helping me out in a stressful situation. Highly recommended.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Minko's Macs

Resposta da Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

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