MiRiDER Avaliações 1.127

O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service!.. the emails I sent to Mirider were answered swiftly and the parcel I ordered was packaged extremely well and delivery was very quick… to be honest the parts I ordered were very fai... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

MiRiDeR One 16 Nice frame design in silver, Today i cycled from Blackpool to Cleveleys and back on the coast road flat terrain for most part 90%, Using power level 3 out of the 5 available was the mo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a problem with a MiRider One bike that had got overly wet and stopped working. Contacted support by email and got a very quick reply with some diagnostic suggestions. Turned out to be the displa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We recently attended the NEC camping and motorhome show where we attended the Mirider stand where we were greeted by a friendly bunch of Mirider staff. No pushy sales and all round very helpful and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta

Informação fornecida por fontes externas variadas

We want to make it easier for people of all ages to enjoy more exercise, have more fun and create more memories. We’re a family-run business, located in the heart of Lancashire, where there’s plenty of cycling heritage (British Olympian Bradley Wiggins was born right around the corner) and a plethora of hills to ride up and down! We’re a diverse bunch, always looking for the next challenge.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Service

Nice website, very quick delivery.

The gel saddle is very comfortable and goes well with the MiRider One which is an awesome bike! Love you guys!

24 de fevereiro de 2025
logotipo da MiRiDER

Resposta da MiRiDER

Hi,

Thank you for your review, we're very happy you like the bike so much!

Welcome To The Fold, Team @ MiRiDER

Avaliado com 5 de um total de 5 estrelas

Great Service

Bike well prepared and packed. Easy to assemble. MiRider very helpful when I needed to change delivery arrangements. Really easy to get used to as a first electric bike. Folds into a really compact size and nice and light to handle.

6 de março de 2025
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Resposta da MiRiDER

Hi,

Thank you very much for your review. We're glad to have been able to assist.

Welcome To The Fold, Team @ MiRiDER

Avaliado com 5 de um total de 5 estrelas

Easy transaction

Easy transaction. Fast reliable service. Great products.

3 de março de 2025
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Resposta da MiRiDER

Hi,

Thank you for taking the time to leave us this feedback. We appreciate your business.

Team @ MiRiDER

Avaliado com 5 de um total de 5 estrelas

Super fast delivery. Excellent Customer Service

Super fast delivery of an accessory. MiRider has been simply amazing on customer service int he last 3.5 years I've been a customer. My next folding cycle will also be a MiRider one.

28 de fevereiro de 2025
logotipo da MiRiDER

Resposta da MiRiDER

Hi,

Thank you for your review and support over the last 3.5 years - our team are happy that you're happy with the service you've received.

Team @ MiRiDER

Avaliado com 5 de um total de 5 estrelas

Extremely good value compared to other…

Extremely good value compared to other manufacturers, quite powerful and easy to use as there is no gears.

27 de fevereiro de 2025
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Resposta da MiRiDER

Hi,

Thank you for your review. We appreciate your kind words and support of our brand.

Welcome To The Fold, Team @ MiRiDER

Avaliado com 5 de um total de 5 estrelas

Responsiveness

Responsiveness, swift delivery, preparation of the bike almost in ready to use condition

17 de fevereiro de 2025
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Resposta da MiRiDER

Hi,

Thank you for your review, we're pleased to have been able to assist you.

Welcome To The Fold, Team @ MiRiDER

Avaliado com 5 de um total de 5 estrelas

Friendly, efficient, helpful service

We have been extremely pleased with our experience with Mirider so far: we have been dealing with several members of staff, all of whom have been extremely friendly, responsive and, most importantly, very knowledgeable. We were encouraged to ask questions at every stage of the process and felt well-informed with making our purchase (two GB3 eBikes). There were some slight technical issues over payment (nothing to do with Mirider) and the Mirider member of staff dealing with the issue was very proactive and helpful. An extremely positive experience all round.

14 de fevereiro de 2025
Avaliação não solicitada
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Resposta da MiRiDER

Hi,

Thank you for your review of your experience with MiRiDER.

It's great to hear that everything was as you had expected, the team are very happy to have read this feedback from you and thanked you for reaching out to us.

Welcome To The Fold, Team @ MiRiDER

Avaliado com 5 de um total de 5 estrelas

Spare Battery

Arrived promptly

28 de janeiro de 2025
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Resposta da MiRiDER

Hi,

Thank you for your review.

Team @ MiRiDER

Avaliado com 5 de um total de 5 estrelas

Superb bike

Good communication, quick delivery, great bike, worked exactly as promised, such fun!

5 de fevereiro de 2025
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Resposta da MiRiDER

Hi,

Thank you for your review - we're pleased that you're happy!

Welcome To The Fold, Team @ MiRiDER

Avaliado com 1 de um total de 5 estrelas

Just to reply to your previous answer

Just to reply to your previous answer, you said there were gaps in me replying …. Yes there were as explained to you both my parents died within 2 weeks of each other so I’m terribly sorry you were the last thing on my kind !!!! You asked me to go to the nearest shop , this is 20 miles away and I do not drive and there is no public transport hence the need for my bike , funny how it was delivered to my property of which I paid but you can’t collect it !!! you also mentioned my retailer advised me and you had multiple conversations with them … this us simply untrue , you or I have never had a conversation with them NOR did you once offer for me to return the charger YOU advised me to buy !! I saved my money to pay for transport fur me to save me walking SADLY I’m out of pocket and have a heap of scrap metal in my shed oh and a new boxed charger , we support British small companies like yourselves because most go above and beyond for their customers because they actually care …. Sadly you make me loose faith in people and small business’s as you simply don’t care … where’s your heart MIRIDER?
Update from reply , a batteries life IS NOT 2 charges MIRIDER and if it is which you have advised in previous emails then people should read this before purchasing !! I expected better from a British company that relies on customers that actually care where their products come from and support this, I am left with a bike that I brought brand new and had delivered and does not work , plus a brand new charger , the bike is not fit for purpose clearly and you have left me with £1800 worth of nothing which I actually work very hard for

14 de fevereiro de 2024
Avaliação não solicitada
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Resposta da MiRiDER

Hi,

Thank you for your second review of your experience at MiRiDER from February 2024. We apologise that the reply from the 5th of March 2024 did not meet your expectation.

Checking back on our emails we can indeed see conversations between us, you and the selling retailer and that you opted to purchase a charger which we offered a free return of this product if it didn't isolate the issue within the 14 day returns window. This window has closed on 5th February 2024 and have not heard back from you since we advised on this option.

Team @ MiRiDER

Avaliado com 5 de um total de 5 estrelas

We had been looking at many folding…

We had been looking at many folding bikes for quite some time and kept coming back to the MiRider. We went specifically to the Motorhome Manchester show in January to see the MiRider team and the bikes. Two weeks later we were invited to the show room (on a Saturday, they don't generally open weekends!) in Wigan and showed around, it was really interesting seeing the set up. We tried all three bikes. No pressure whatsoever, no hard sell, the bikes sell themselves. My MiRider One was ready within a couple of days and when I asked if it could be delivered it was no problem and at no extra cost and arrived the following day. Small issue with the bell not working but a replacement was posted out immediately. Absolute 100% customer service. Such friendly service. British made. Perfect. We will be back soon to purchase another at some point in the future.

1 de fevereiro de 2025
Avaliação não solicitada
logotipo da MiRiDER

Resposta da MiRiDER

Hi,

Thank you very much for your review of MiRiDER. We're happy to have been able to assist and that you got the bikes you wanted.

Welcome To The Fold, Team @ MiRiDER

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery
Good communication
A+

3 de fevereiro de 2025
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Resposta da MiRiDER

Hi,

Thank you for your review!

Team @ MiRiDER

Avaliado com 5 de um total de 5 estrelas

Upgrade magnetic plate and strap

Received quickly, both items exactly as expected did the job well

27 de janeiro de 2025
logotipo da MiRiDER

Resposta da MiRiDER

Hi,

Thank you for your review - it's great to hear you're happy.

Team @ MiRiDER

Avaliado com 5 de um total de 5 estrelas

They were really good

They were really good, brilliant Service would recommend it to anybody

6 de dezembro de 2024
logotipo da MiRiDER

Resposta da MiRiDER

Hi,

Thank you for your review - it's great to hear you're happy with the service you have received.

Team @ MiRiDER

Avaliado com 4 de um total de 5 estrelas

Resolved problem with WhatsApp

Resolved problem with WhatsApp

5 de dezembro de 2024
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Resposta da MiRiDER

Hi!

Thank you for leaving us your review based on your recent contact with us.

We're pleased to have been able to help you resolving your issue over WhatsApp.

We will continue to constantly improve our service to get that extra star we missed.

Team @ MiRiDER

Avaliado com 5 de um total de 5 estrelas

Great personal service from the point…

Great personal service from the point of sale to the pickup and everything in between. The bike is so much fun and looks fantastic! Huge thanks to Tom and Allen. 🇬🇧🇬🇧🇬🇧

10 de dezembro de 2024
Avaliação não solicitada
logotipo da MiRiDER

Resposta da MiRiDER

Hi,

Thank you very much for your review. We're pleased to have been able to help you. We have passed the thanks on to the team and they were over the moon to hear you're this happy.

Welcome To The Fold, Team @ MiRiDER

Avaliado com 5 de um total de 5 estrelas

MiRider 24GB3

I am the husband of above named. I purchased and took possession of my 24GB3 having gone through a dealership in Hull, Cliff Pratt cycles. (Despite living in York they were so helpful on the phone that I was prepared to travel).
Following a visit the previous Monday I was able to view this model. Having watched and read reviews and seeing it in the flesh so to speak I was totally impressed and felt it suited my needs. I am 66yrs old, a Silver Surfer!!! I ordered it.
MiRider were able to supply my bike within days and by Thursday the excellent dealers had assembled and checked it out for my collection the next day.
Despite the inclement weather I have done 25 miles and love it, battery says half full. The cycle is just right size and the step through design helpful. I have to say it feels like a full size bike when riding.
The only one irritation is that I thought the rear rack would have been standard instead of an accessory, particularly for the extra money over the no gears model. I am now awaiting an MiRider saddle bag to fit it…Hoping they produce one soon. I also purchased the extra comfortable seat. Suits a man of my age. Would recommend this cycle and Cliff Pratt cycles.
Well done MiRider.
Kev Andrews. Submitted via wife’s Facebook!!

29 de novembro de 2024
Avaliação não solicitada
logotipo da MiRiDER

Resposta da MiRiDER

Hi,

Thank you for taking the time to leave us this glowing review. It's nice to hear from our customers and we're so happy to hear how much you're impressed with your new 24 GB3.

We're working hard to bring products to market for all our models and would suggest to keep an eye on a website.

We appreciate your feedback and wish you many years of happy cycling.

Welcome To The Fold, Team @ MiRiDER

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