Mitchells Renault Avaliações 235

Booking the day I requested was easy, the car was quickly taken for service and returned washed and clean

After sales service gas been very goog

What can I say, Craig was a total gentleman who was as helpful as you could’ve asked for and nothing was too much hassle! From start to finish was nothing but top class help and we couldn’t speak any higher of him. If anyone goes into Renault I’d highly recommend Craig.

Just great service every time

Craig was very helpful. Explains each step of the Motability scheme in great detail . Went above and beyond to get us the car as quick as he could.

Craig, was super helpful and very professional. Thank you for all you help in picking and ordering mums motability car. You are a star!! ⭐️

Julie was very helpful and phoned early to say the car was ready

Sorted a long-standing issue with our car in both a professional and cost effective manner

The recall work on my car was completed as promised within an hour including a wash and vacuum. The staff is, as usual, very friendly and welcoming.

As always a friendly welcome. An understanding of the problems which were repaired promptly. There is always a positive outcome.

Problem with my reversing camera on my new-to-me 3 year old Renault Zoe was resolved quickly and with replacement under the original 5 year warranty. Friendly and efficient service as always.

Craig was very helpful and explained everything in detail about the car and the hand over was brilliant.
they have a great team at Mitchell's Renault every time I have bought a car from them.
I would recommend.

Good service and friendly
staff car was also cleaned

I am on my second Renault supplied by Michells, both have been ex demo cars but the service I have received has been second to none. Hats off to Craig who helped us obtain both cars.

I don’t recall any issues with the 1st car - a Kadjar - servicing was always smooth and the garage assisted with pick-up from home, a curtesy car or a drop off and pick up in town when requested.

The 2nd and current car is a Megane EV60 - a really great car from design down to performance and running costs. I really like that it was designed from the ground as an EV and it shows in many ways.

We did recently have an issue with the alarm system - it kept sounding for no apparent reason, which did not help our relationship with the neighbours. Michells booked the car in for review. The 2 hour window for the work was maintained and was off again after a cup of coffee and a read of a magazine. Apparently the issue was some cables that had been initially installed touching other cables, which induced a current in the alarm circuit, setting off the alarm.

Since taking the car back the issue has not re-occurred.

If you are in the area and in need of another car I would recommend Michells.

Great friendly service and always willing to help.

All the staff I dealt with ( Julia, Trudie and her colleague) were friendly, helpful and knowledgeable. Although there were problems with the repair I was kept informed throughout. The aftercare was also up to the standard I have come to expect from Mitchell’s.

Thank you for your kindness. We really appreciate it. The service team are very good.

I had a call from Andy and then Trudy the receptionist..... and she organised someone to collect our car for the Service and it was returned on time for me to go out .Thank you.

I had a persistent problem with a spanner warning light constantly on the dashboard. I took the car to Mitchells and they tested the engine computer and all was well and then took the car for a road test to ensure the electronic handbrake was working correctly. The fault was put down to the next service due date not having been reset by another garage that did the previous service and once over the designated mileage the warning light came on
Charge for the time and labour NOTHING!. I was told they had done nothing except for the time of a mechanic to undertake the checks. Excellent service. Amazing customer service from a Renault main dealer.