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Mobility Extra Avaliações 

643
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very speedy delivery. The driver was courteous and respectful. He even helped by bringing the wheelchair indoors for me. Chair is very comfy and the controls are easy to negotiate. I would highly reco... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My friend who has an electric wheelchair had an issue while abroad on holidays, and I contacted Mobility Extra. The team got back immediately (it was a Saturday!!) and helped us sort out the issue. Th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy to order and ring and speak to someone for an answer to a question. Delivery notification for a day earlier that requested but was easy to change with the carrier. Great carrier information for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Delivery was spot on - within 24hours. Easy assembly but brakes needed more adjustment than just tightening.Caused no real problem. Just walking now for my girlfriend to start using it to help her rec... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de equipamentos para mobilidade
  2. também em
  3. Fornecedor de Artigos Hospitalares
  4. Fornecedor de Equipamentos médicos
  5. Fornecedor de Equipamentos para Deficientes
  6. Loja de Artigos Hospitalares
  7. Loja de cadeiras de rodas

Sobre Mobility Extra

Escrito pela empresa

View our Powerchair Range View our Scooters Guide to Finding the Right Powerchair for You
At Mobility Extra, we are here to support you on your journey to better mobility.

We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.

Our Promise to you

Escrito pela empresa

Trusted UK Supplier
Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.

100% Satisfaction Guarantee

We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.

We are so confident that your new purchase will exceed your expectations, if you let us know in writing within 14 days of receiving the item if you are not completely satisfied with it we will offer a refund. We understand that products will be opened and examined, but in the event of a return, the product must be delivered to us in a state that is suitable for sale. Mobility Extra must receive them in an excellent condition, any goods returned with scratches, dents, scuffs or require replacement or repair, will be charged to the sender.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

643 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(643)

216 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Ordering great

Ordering great, after sales help, great.
Lovely product, So, so good! Don't envisage any problems. 5 out of 5.

14 de agosto de 2026
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Resposta da Mobility Extra

Thank you so much, what a lovely review! We are really pleased to hear that every part of the experience has hit the mark from ordering right through to after sales support. We hope it stays that way and please do not hesitate to get in touch if you ever need us!

Avaliado com 5 de um total de 5 estrelas

As a new disability person obtaining a…

As a new disability person obtaining a lightweight wheelchair was a challenge. However it was recommended to me and I have been really delighted. It is nice to look at and easy to operate.

14 de agosto de 2026
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Resposta da Mobility Extra

Thank you so much for sharing this with us. We understand that finding the right wheelchair for the first time can feel overwhelming and we are really delighted to hear you found the perfect fit. It is wonderful to know the chair looks great and is easy to use. We hope it makes a real positive difference to your day to day life and please do not hesitate to get in touch if you ever need any help or advice!

Avaliado com 4 de um total de 5 estrelas

Electric wheelchair is really well made…

Electric wheelchair is really well made and comfortable. Delivery was on time as stated. The only problem was the plug and socket connection for the joystick controller. However a replacement was delivered quickly.
I would recommend both the equipment and company without reservations.

18 de agosto de 2026
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Resposta da Mobility Extra

Thank you so much for the wonderful review and recommendation! We are really pleased to hear the chair is well made and comfortable and that delivery arrived as expected. We are sorry to hear about the joystick connector issue but glad we were able to get a replacement out to you quickly. That is exactly how we want things to be handled when something is not right. We hope you are now enjoying the chair without any further issues!

Avaliado com 4 de um total de 5 estrelas

An efficient service.

An efficient service.

20 de julho de 2026
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Resposta da Mobility Extra

Thank you for the kind review! We always aim to make the whole process as smooth and efficient as possible. We hope you are getting great use out of your order and do not hesitate to get in touch if you need anything!

Avaliado com 4 de um total de 5 estrelas

Having a person to speak to on the phone

Having a person to speak to on the phone

11 de agosto de 2026
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Resposta da Mobility Extra

Thank you for the kind review! We really do believe that speaking to a real person makes all the difference, especially when it comes to finding the right mobility equipment. We are always at the end of the phone if you ever need us again!

Avaliado com 5 de um total de 5 estrelas

Replacement battery

I ordered a replacement battery, as the older seemed to be losing power. Upon receiving the battery it was damaged. I contacted support and Rachel was so helpful! I now have another battery in perfect condition within just a few days. Thank you!

17 de agosto de 2026
Avaliação não solicitada
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Resposta da Mobility Extra

Thank you for the kind review and we are really sorry to hear the battery arrived damaged. We are glad Rachel was able to get that sorted quickly and a replacement reached you in perfect condition within a few days. We will pass your kind words on to her! We hope the new battery makes a real difference and please do not hesitate to get in touch if you ever need anything else.

Avaliado com 5 de um total de 5 estrelas

Pleased with our order

Pleased with our order
Delivered on time
Only thing it’s a little bit awkward to get in the car on my dads own

14 de agosto de 2026
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Resposta da Mobility Extra

Thank you for the lovely review and we are really pleased the order arrived on time! Regarding getting the chair into the car, it can sometimes take a little getting used to and there are a few techniques that can make it easier. Please do give us a call and we would be happy to talk your dad through some tips that might help. We hope you are both getting great use out of it!

Avaliado com 5 de um total de 5 estrelas

Very helpful and understanding.

Very helpful and understanding.

10 de agosto de 2026
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Resposta da Mobility Extra

Thank you for the kind words! We always try to make sure every customer feels heard and well looked after. We hope we can help you again in the future!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service
Item delivered exactly as stated
Very reasonable price
Queries sorted immediately with a telephone call

10 de agosto de 2026
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Resposta da Mobility Extra

Thank you for the brilliant review! Really pleased to hear the item arrived exactly as described, at a price that worked for you and that your queries were sorted quickly over the phone. That is exactly the experience we aim to deliver. We hope you are getting great use out of it!

Avaliado com 5 de um total de 5 estrelas

Ordering online was easy

Ordering online was easy, fast delivery. Wheelchair light & easy to handle, fits in car well .

10 de agosto de 2026
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Resposta da Mobility Extra

Thank you for the lovely review! Really pleased to hear ordering was straightforward, delivery was fast and that the chair is light, easy to handle and fits in the car nicely. That combination makes such a difference for day to day use. We hope you get great use out of it!

Avaliado com 5 de um total de 5 estrelas

delivery was prompt and on time the…

delivery was prompt and on time the wheelchair its self is great high build quality only had a chance today to really experience the chair but was excellent with different road and pavement conditions would recomend

3 de agosto de 2026
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Resposta da Mobility Extra

Thank you for the great review! Really pleased to hear the chair arrived on time and that it has handled different road and pavement conditions so well. Build quality is something we take seriously so it is great to hear that coming through. We hope you continue to enjoy it and thank you for the recommendation!

Avaliado com 5 de um total de 5 estrelas

Delivered with care and quick

Delivered with care and quick

3 de agosto de 2026
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Resposta da Mobility Extra

Thank you for the kind review! We're really pleased to hear the delivery was handled with care and arrived promptly. We hope you're enjoying the product, don't hesitate to get in touch if you need anything!

Avaliado com 5 de um total de 5 estrelas

The wheelchair arrived quickly

The wheelchair arrived quickly. I've been put in it and it seems comfortable and suspension seems good. Very easy to put up and down and it is light.

3 de agosto de 2026
logotipo da Mobility Extra

Resposta da Mobility Extra

Thank you for the lovely review! We're really pleased to hear the chair arrived quickly and that it's comfortable, lightweight and easy to fold. The suspension makes such a difference for everyday use, we hope you continue to enjoy it and please don't hesitate to get in touch if you ever need anything!

Avaliado com 5 de um total de 5 estrelas

Easy to find the right product

Easy to find the right product. Very competitive pricing. Simple to complete the order and excellent delivery service and it made one customer very happy. Item has been in use for one week and exceeds expectations

28 de julho de 2026
logotipo da Mobility Extra

Resposta da Mobility Extra

Thank you so much for the brilliant review! It's really great to hear that finding the right product was easy, the ordering process was smooth, and that delivery hit the mark. Most importantly, we're absolutely delighted to hear it's already exceeding expectations after a week in use — that's exactly what we hope for every customer. We hope it continues to serve you well!

Avaliado com 5 de um total de 5 estrelas

Just had a battery issue and had…

Just had a battery issue and had amazing support. They didnt try and sell me something I didnt need instead offered extra value support and wanted to make sure i jad double checked everything is working before even thinking of making any purchases. Its so refreshing to have a mobility company support you and try and save you money not try and rip you off at every opportunity or take advantage just because you need to use a wheelchair.

31 de julho de 2026
Avaliação não solicitada
logotipo da Mobility Extra

Resposta da Mobility Extra

Thank you so much for this wonderful review — it really means a lot to us! This is exactly the kind of company we set out to be. We never want customers to spend money they don't need to, and we're really pleased we could help get to the bottom of the battery issue without unnecessary purchases. We hope you're back up and running smoothly, and please don't hesitate to reach out any time you need us!

Avaliado com 5 de um total de 5 estrelas

Was delivered on time

Was delivered on time

22 de julho de 2026
logotipo da Mobility Extra

Resposta da Mobility Extra

Thank you for the review! Really glad to hear the delivery arrived on time. We hope everything is working well — don't hesitate to get in touch if you need anything!

Avaliado com 5 de um total de 5 estrelas

very quick service

27 de julho de 2026
logotipo da Mobility Extra

Resposta da Mobility Extra

Thank you for the kind review! We're really pleased we could get things sorted quickly for you. Don't hesitate to get in touch if you ever need anything!

Avaliado com 5 de um total de 5 estrelas

My Powered Wheelchair is wheelie good!

Very helpful sales team.
A quick telephone chat and my ambiguous order was clarified and dispatched.

A great product,
I am Delighted with my powered wheel chair.

Its only gonna enhance my aged mums final years.

A very good experience with
Mobility Extra .

THANKYOU.

21 de julho de 2026
logotipo da Mobility Extra

Resposta da Mobility Extra

Thank you for your review! If you have any feedback or questions about your experience with us, please don't hesitate to get in touch and we'd be happy to help.

Avaliado com 5 de um total de 5 estrelas

delivery was very quick and ordering…

delivery was very quick and ordering was very easy, i made a mistake and orderd 2 but rang customer services and they arranged a collection the following day, will defnitly use them again

20 de julho de 2026
logotipo da Mobility Extra

Resposta da Mobility Extra

Thank you for the great review! We're really pleased the ordering process was easy and delivery was quick. These things happen — we're glad our team were able to arrange the collection of the extra item so swiftly. We really appreciate the recommendation and look forward to helping you again in the future!

Avaliado com 5 de um total de 5 estrelas

From making the phone call to order new…

From making the phone call to order new wheels for my electric wheelchair, from making payment to delivery was great thank you. 😊

24 de julho de 2026
logotipo da Mobility Extra

Resposta da Mobility Extra

Thank you for the lovely review! We're really pleased the whole process from ordering to delivery was smooth and straightforward. We hope the new wheels make a big difference — don't hesitate to get in touch if you ever need anything else! 😊

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