Very speedy delivery. The driver was courteous and respectful. He even helped by bringing the wheelchair indoors for me. Chair is very comfy and the controls are easy to negotiate. I would highly reco... Ver mais
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Very speedy delivery. The driver was courteous and respectful. He even helped by bringing the wheelchair indoors for me. Chair is very comfy and the controls are easy to negotiate. I would highly reco... Ver mais
A empresa respondeu
My friend who has an electric wheelchair had an issue while abroad on holidays, and I contacted Mobility Extra. The team got back immediately (it was a Saturday!!) and helped us sort out the issue. Th... Ver mais
A empresa respondeu
Easy to order and ring and speak to someone for an answer to a question. Delivery notification for a day earlier that requested but was easy to change with the carrier. Great carrier information for... Ver mais
A empresa respondeu
Delivery was spot on - within 24hours. Easy assembly but brakes needed more adjustment than just tightening.Caused no real problem. Just walking now for my girlfriend to start using it to help her rec... Ver mais
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Escrito pela empresa
Escrito pela empresa

We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.
Unit 8, Mead Park Industrial Estate, Riverway, Harlow, CM20 2SE, Essex, Reino Unido
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Fantastic company, I ordered a mobility scooter in the afternoon and it was delivered the following afternoon , I will definitely be using them again

Resposta da Mobility Extra
Thom was spot on with his diagnosis and delivery of the battery next day was brilliant

Resposta da Mobility Extra
Excellent support and service. Prompt delivery and quality goods.

Resposta da Mobility Extra
Excellent service updated all the time safely packed highly recommend delivery brilliant very polite

Resposta da Mobility Extra
Quick and efficient delivery service. Stroller is easy to assemble and fold for transport. It folds to the size of a pushchair so should fit easily into the boot of most cars. Very sturdy and good value for money.

Resposta da Mobility Extra
Company have been helpful and prompt. The most impressive thing is that they pick up the phone and that I can talk to to a human. They also very quick to respond and action the repairs

Resposta da Mobility Extra
We ordered a power wheelchair for my husband. Absolutely first class from ordering to delivery. Communication was second to none. Will definitely use Mobility Extra again without a doubt…. 5 stars 🌟🌟🌟🌟🌟

Resposta da Mobility Extra
Arrived on time as promised at the point of sale. Good instructions and easily assembled and used.

Resposta da Mobility Extra
Excellent company. I bought my electric wheelchair from them. Great service. Would highly recommend.

Resposta da Mobility Extra
Very helpful. Easy to contact by phone. Friendly and efficient service.

Resposta da Mobility Extra
The item I purchased was very good quality and reasonably priced, arrived within a couple of days and even allowed me to pick the day of delivery which I did.
Good experience.

Resposta da Mobility Extra
Website was relatively easy to navigate with good information available. Bought the MX-1AIR. Unfortunately, the "side storage bag" in the "what's included" does not appear to be there and the wheelchair itself does not inspire any confidence with the exception of pretty much perfectly smooth hard surfaces. The slightly uneven and unswept pavements around my house are almost too much for it with loose tiny surface stones and any slight camber pulling the steering way off, and one almost imperceptible dip launching me sideways into the grass at the side of the path and almost tipped over. Also, I am 5'9" and feel much too big for this chair. But it does take up less room in my boot than my self propelled wheelchair so I guess that is the compromise. Delivery was quick enough with good tracking and communication.
Service was excellent unfortunately the MX-1AIR not so much.

Resposta da Mobility Extra

Resposta da Mobility Extra
Ordering was easy and package was delivered safely and quickly

Resposta da Mobility Extra
The chair arrived in good condition although the delivery firm did miss the stated day. No fault of Mobility Extra who sorted it out immediately.

Resposta da Mobility Extra
No hassle quick delivery well packed sturdy well designed stroller

Resposta da Mobility Extra
Kept informed and delivered so quickly .would definitely use again .

Resposta da Mobility Extra
I ordered a lightweight wheelchair for my elderly mum, the delivery was fast and efficient. There was a technical problem with the wheelchair and I contacted the company, they replied very quickly and were very helpful with trying to sort the issue out. The problem was to do with tge mechanism so they arranged to send a replacement and as I needed urgently to attend a family funeral they ensured it would arrive in time.
Excellent and professional customer service and I would highly recommend Mobility Extra and would use them again.

Resposta da Mobility Extra
Great response to questions, however delivery company not so reliable, was lied to regarding failed delivery, after several messages a new delivery date was arranged 48hour later. If this hadn’t happened would of happily given 5 stars.

Resposta da Mobility Extra
I am very pleased with my mobility scooter it was delivered well within the time stated, the man that delivered it was very polite, the scooter was packed very well and assembly was quite strait forward

Resposta da Mobility Extra
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