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Mobility Extra Avaliações 

644
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very speedy delivery. The driver was courteous and respectful. He even helped by bringing the wheelchair indoors for me. Chair is very comfy and the controls are easy to negotiate. I would highly reco... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My friend who has an electric wheelchair had an issue while abroad on holidays, and I contacted Mobility Extra. The team got back immediately (it was a Saturday!!) and helped us sort out the issue. Th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy to order and ring and speak to someone for an answer to a question. Delivery notification for a day earlier that requested but was easy to change with the carrier. Great carrier information for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Delivery was spot on - within 24hours. Easy assembly but brakes needed more adjustment than just tightening.Caused no real problem. Just walking now for my girlfriend to start using it to help her rec... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de equipamentos para mobilidade
  2. também em
  3. Fornecedor de Artigos Hospitalares
  4. Fornecedor de Equipamentos médicos
  5. Fornecedor de Equipamentos para Deficientes
  6. Loja de Artigos Hospitalares
  7. Loja de cadeiras de rodas

Sobre Mobility Extra

Escrito pela empresa

View our Powerchair Range View our Scooters Guide to Finding the Right Powerchair for You
At Mobility Extra, we are here to support you on your journey to better mobility.

We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.

Our Promise to you

Escrito pela empresa

Trusted UK Supplier
Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.

100% Satisfaction Guarantee

We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.

We are so confident that your new purchase will exceed your expectations, if you let us know in writing within 14 days of receiving the item if you are not completely satisfied with it we will offer a refund. We understand that products will be opened and examined, but in the event of a return, the product must be delivered to us in a state that is suitable for sale. Mobility Extra must receive them in an excellent condition, any goods returned with scratches, dents, scuffs or require replacement or repair, will be charged to the sender.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

644 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(644)

204 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic company

Fantastic company, I ordered a mobility scooter in the afternoon and it was delivered the following afternoon , I will definitely be using them again

29 de abril de 2026
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Resposta da Mobility Extra

Enjoy your SF-3 autofold scooter!

Avaliado com 5 de um total de 5 estrelas

Easy to fold sturdy stroller

Quick and efficient delivery service. Stroller is easy to assemble and fold for transport. It folds to the size of a pushchair so should fit easily into the boot of most cars. Very sturdy and good value for money.

17 de abril de 2026
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Resposta da Mobility Extra

We are pleased to hear such good feedback!

Avaliado com 5 de um total de 5 estrelas

thank you

Company have been helpful and prompt. The most impressive thing is that they pick up the phone and that I can talk to to a human. They also very quick to respond and action the repairs

16 de abril de 2026
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Resposta da Mobility Extra

Its so important our customers can speak to us on the phone, 6 days a week!

Avaliado com 5 de um total de 5 estrelas

We ordered a power wheelchair for my…

We ordered a power wheelchair for my husband. Absolutely first class from ordering to delivery. Communication was second to none. Will definitely use Mobility Extra again without a doubt…. 5 stars 🌟🌟🌟🌟🌟

20 de abril de 2026
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Resposta da Mobility Extra

Its amazing to hear such glowing reviews for us!

Avaliado com 5 de um total de 5 estrelas

Excellent company

Excellent company. I bought my electric wheelchair from them. Great service. Would highly recommend.

14 de abril de 2026
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Resposta da Mobility Extra

Its our pleasure Tracey! Enjoy your MX-1R!

Avaliado com 5 de um total de 5 estrelas

The item I purchased was very good…

The item I purchased was very good quality and reasonably priced, arrived within a couple of days and even allowed me to pick the day of delivery which I did.
Good experience.

15 de abril de 2026
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Resposta da Mobility Extra

Quality and price is what we pride ourselves on, we appreciate your review John!

Avaliado com 4 de um total de 5 estrelas

Great service, disappointing product.

Website was relatively easy to navigate with good information available. Bought the MX-1AIR. Unfortunately, the "side storage bag" in the "what's included" does not appear to be there and the wheelchair itself does not inspire any confidence with the exception of pretty much perfectly smooth hard surfaces. The slightly uneven and unswept pavements around my house are almost too much for it with loose tiny surface stones and any slight camber pulling the steering way off, and one almost imperceptible dip launching me sideways into the grass at the side of the path and almost tipped over. Also, I am 5'9" and feel much too big for this chair. But it does take up less room in my boot than my self propelled wheelchair so I guess that is the compromise. Delivery was quick enough with good tracking and communication.
Service was excellent unfortunately the MX-1AIR not so much.

14 de abril de 2026
logotipo da Mobility Extra

Resposta da Mobility Extra

Im sorry to hear the side bag wasn't in the box. The MX-AIR is quite a versatile chair as you can see from the videos on our website. The person driving it is 6'2" for reference. It is lightweight with a small footprint so it does take some getting used to when trying to tackle cambers. We are here to help people as much as we can so if you or anyone else do need further guidance please reach out.

Avaliado com 4 de um total de 5 estrelas

Adult pushchair

The chair arrived in good condition although the delivery firm did miss the stated day. No fault of Mobility Extra who sorted it out immediately.

2 de abril de 2026
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Resposta da Mobility Extra

We hope you enjoy using your C-2 transit wheelchair!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I ordered a lightweight wheelchair for my elderly mum, the delivery was fast and efficient. There was a technical problem with the wheelchair and I contacted the company, they replied very quickly and were very helpful with trying to sort the issue out. The problem was to do with tge mechanism so they arranged to send a replacement and as I needed urgently to attend a family funeral they ensured it would arrive in time.
Excellent and professional customer service and I would highly recommend Mobility Extra and would use them again.

2 de abril de 2026
Avaliação não solicitada
logotipo da Mobility Extra

Resposta da Mobility Extra

Customer service is very important to us and im glad we were able to assist you with your C-2 manual wheelchair in a speedy manner!

Avaliado com 3 de um total de 5 estrelas

Delivery company questionable

Great response to questions, however delivery company not so reliable, was lied to regarding failed delivery, after several messages a new delivery date was arranged 48hour later. If this hadn’t happened would of happily given 5 stars.

30 de março de 2026
logotipo da Mobility Extra

Resposta da Mobility Extra

Thank you for your review and for the kind words about our team's responsiveness. We're really sorry to hear about the experience with the delivery — being told a delivery had been attempted when it hadn't is simply not good enough, and we completely understand the frustration that caused.

We take delivery reliability seriously and we have raised this with our courier. We're glad we were able to get a new delivery date arranged, but we appreciate that the delay and the inconvenience shouldn't have happened in the first place.

We hope you're enjoying the chair and please don't hesitate to get in touch if there's anything else we can help with!

Avaliado com 5 de um total de 5 estrelas

I am very pleased with my mobility scooter

I am very pleased with my mobility scooter it was delivered well within the time stated, the man that delivered it was very polite, the scooter was packed very well and assembly was quite strait forward

30 de março de 2026
logotipo da Mobility Extra

Resposta da Mobility Extra

Its great to hear you are pleased with your mobility scooter!

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