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Mobility Extra Avaliações 

644
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very speedy delivery. The driver was courteous and respectful. He even helped by bringing the wheelchair indoors for me. Chair is very comfy and the controls are easy to negotiate. I would highly reco... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My friend who has an electric wheelchair had an issue while abroad on holidays, and I contacted Mobility Extra. The team got back immediately (it was a Saturday!!) and helped us sort out the issue. Th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy to order and ring and speak to someone for an answer to a question. Delivery notification for a day earlier that requested but was easy to change with the carrier. Great carrier information for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Delivery was spot on - within 24hours. Easy assembly but brakes needed more adjustment than just tightening.Caused no real problem. Just walking now for my girlfriend to start using it to help her rec... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de equipamentos para mobilidade
  2. também em
  3. Fornecedor de Artigos Hospitalares
  4. Fornecedor de Equipamentos médicos
  5. Fornecedor de Equipamentos para Deficientes
  6. Loja de Artigos Hospitalares
  7. Loja de cadeiras de rodas

Sobre Mobility Extra

Escrito pela empresa

View our Powerchair Range View our Scooters Guide to Finding the Right Powerchair for You
At Mobility Extra, we are here to support you on your journey to better mobility.

We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.

Our Promise to you

Escrito pela empresa

Trusted UK Supplier
Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.

100% Satisfaction Guarantee

We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.

We are so confident that your new purchase will exceed your expectations, if you let us know in writing within 14 days of receiving the item if you are not completely satisfied with it we will offer a refund. We understand that products will be opened and examined, but in the event of a return, the product must be delivered to us in a state that is suitable for sale. Mobility Extra must receive them in an excellent condition, any goods returned with scratches, dents, scuffs or require replacement or repair, will be charged to the sender.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

644 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(644)

205 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fast service

This mobility aid was purchased by my charity to assist a service veteran undergoing palliative care. The user chose the particular model and within 2 days, it had arrived. Excellent communication from the company and timely delivery

4 de fevereiro de 2026
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Resposta da Mobility Extra

Thank You are we wish you and your amazing charity all the best

Avaliado com 5 de um total de 5 estrelas

Swift, efficient, smooth and Sturdy

The order and the delivery were swift and easy. Mobility Extra was really efficient. I thought it would take longer, but it was delivered in good time. The box was huge! But it was a lovely surprise seeing that beautiful silver scooter. It was easy to assemble, the instructions were clear and precise and it was smooth and sturdy to ride on.

24 de novembro de 2025
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Resposta da Mobility Extra

Thank You for taking the time to leave such a wonderful review, we hope you enjoy your new scooter!

Avaliado com 5 de um total de 5 estrelas

I purchased a R2 rollator and received…

I purchased a R2 rollator and received it the next day. The service was amazing. The rollator was everything I wanted but the first time I used it i found it unstable
I contacted Mobility Extra and they very promptly replied suggesting we double check we were pushing the seat down to lock the frame properly
On checking this we pushed the seat down harder and problem solved!
Thank you Mobility Extra for all your help.
.

5 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Mobility Extra

We are always here to help!

Avaliado com 5 de um total de 5 estrelas

Outstanding service was provided even…

Outstanding service was provided even before any purchase was made. Prices are highly competitive, and the delivery speed was impressively fast!

24 de janeiro de 2026
Avaliação não solicitada
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Resposta da Mobility Extra

Customer service, price and quality are so important to us! We appreciate the review!

Avaliado com 4 de um total de 5 estrelas

Lightweight electric/manual wheelchair..

I am really pleased with my purchase, it was very well packaged and exactly what I expected it to be. We bought it for my husband to use around the house and he finds it so easy to manoevre. Although a little too speedy even on the lowest setting. Hopefully he will get used to this.I did find that the diagrams in the instruction book were a little difficult to follow as the writing is so small.

20 de janeiro de 2026
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Resposta da Mobility Extra

We are grateful for the feedback. New manuals are in the pipeline!

Avaliado com 5 de um total de 5 estrelas

Very happy with the wheelchair

Very happy with the wheelchair, had a couple of little niggles which were sorted within 24 hrs.
Great service.
Recommended to couple of friends already. Thanks ME.😀

10 de outubro de 2025
Avaliação não solicitada
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Resposta da Mobility Extra

Thank You! We are always here to help!

Avaliado com 5 de um total de 5 estrelas

A great wheelchair

A superb wheelchair that gives comfort when out and about a great service from ordering to delivery thanks to all involved

13 de janeiro de 2026
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Resposta da Mobility Extra

So happy to hear this!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Had problems with a loose wife that apparently we had pulled out somehow.
This was a week before Christmas with my husband relying on it due to an operation and being unable to walk.
This was on a Thursday and we were left panicking over the weekend but was assured a technician would be down on Monday.
As promised Steve turned up and gave me a replacement for Christmas whilst mine was taken for repair.
Week later he returned and swapped it back.
Very impressed but would advise all to check cables aren’t sagging and tighten if they need it.

31 de dezembro de 2025
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Resposta da Mobility Extra

It was our pleasure making sure your husband wasn't without a chair over Christmas. Happy New Year!

Avaliado com 5 de um total de 5 estrelas

Cut above the rest

Fantastic service great communication i love this company so helpful u dont have to worry they'll sort everything out for you product quality used these afew years now excellent 😀

29 de dezembro de 2025
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Resposta da Mobility Extra

Always a pleasure hearing from another happy long standing customer!

Avaliado com 5 de um total de 5 estrelas

Excellent after-sales service

I bought a Mobility Extra electric wheelchair for my Dad a few months ago. The chair has been good, but after a few weeks we had a problem with the charger - the team at ME were super-helpful and responsive and organised for a new charger to be sent straight away. Very friendly and helpful people. Excellent after-sales service.

30 de dezembro de 2025
Avaliação não solicitada
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Resposta da Mobility Extra

We take pride in our after sales care and customer service so thank you for taking the time to leave a 5 star review.

Avaliado com 5 de um total de 5 estrelas

Very efficient delivery and service

Very efficient delivery and very good response to a question about fitting additional control bracket. The MAX Air chair is well made and really easy to manoeuvre - very pleased with our purchase,

31 de dezembro de 2025
Avaliação não solicitada
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Resposta da Mobility Extra

You are most welcome Ruth, pleased to hear you like the MX-AIR

Avaliado com 5 de um total de 5 estrelas

Excellent service

Next day delivery, thank you.

23 de dezembro de 2025
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Resposta da Mobility Extra

You are most welcome! Merry Christmas from all of us at Mobility Extra

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, even before making a purchase. Very well priced! Delivery was super quick!

19 de dezembro de 2025
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Resposta da Mobility Extra

Customer service is a top priority for us, as well as quality products at amazing prices!

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