Mobility Solutions Avaliações 166

O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

James came to our house and discussed our needs arranged 3 possibly solutions and brought them down for my husband to test out. We picked the one we thought most suitable and he left the mobility scoo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were very, very satisfied and pleased with the customer service and the attention given by Mobility Solutions. Mark Jupe went out of his way and to great lengths to accommodate the needs and re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant customer support and service. I tried contacting my mobility scooter parent company in Holland with no results. I contacted Joanna Gordon here. She helped me find the part I needed, ordered... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

INCOMPLETE & UNSAFE WHEELCHAIR I feel extremely disappointed and really quite angry with the disgusting service provided by Mobility Solutions from Glasgow. We were given a courtesy wheelchair... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de equipamentos para mobilidade
  2. Fornecedor de Equipamentos para Deficientes
  3. Aluguel de cadeiras de roda

Escrito pela empresa

As one of the UK’s leading specialists in assessed mobility products, we proudly support customers nationwide with high‑quality, reliable solutions from trusted manufacturers. As a Motability‑approved and trusted service provider, we’re committed to delivering expert guidance and exceptional customer care across the whole of the UK. We offer a comprehensive range of mobility products, including mobility scooters, manual wheelchairs, powered wheelchairs, and rollators, as well as adjustable beds and rise and recline chairs. Every item in our range is carefully selected for comfort, durability and long‑term independence. Our goal is to ensure every customer receives the right mobility product for their needs. We provide clear information, personalised assessments and ongoing support, helping individuals and families make confident, informed choices that improve daily life and enhance independence

Free Home Demonstration

Escrito pela empresa

Mobility Solutions is one of the UK’s leading mobility specialists and a trusted expert in providing top-quality mobility and rehabilitation products for disabled individuals, those with restricted movement and the elderly. We offer a carefully selected range of assessed mobility products from leading manufacturers, all with a free home demonstration.

Our Guarntee

12-Month At Home Warranty

12-Month At Home Warranty
When you make a powered product purchase, you’ll benefit from our aftercare service which includes a 12-month at-home manufacturer’s warranty and our ongoing service and support. You’ll receive a contact number to use in the event of a warranty claim. Full details of this will be given at the time of purchase and our support team will visit you at home to undertake any necessary repairs covered under the warranty guarantee. Note, damage, wear and tear or misuse are not covered under the warranty guarantee and are chargeable. After the 12 months at-home warranty has expired, Mobility Solutions are still dedicated to supporting you with any other issues that may arise during the life span of your product. Please do contact us and we can support you. Callout, labour and parts (if applicable) are chargeable.

Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

166 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Quite good

Quite good, but unfortunately we were able to purchase something they didn’t have in stock !!!
Got a refund which was very quick

Thank you

25 de setembro de 2023
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Resposta da Mobility Solutions

Hi Frederick, thank you for the review. We apologise this has happened to you, our site is ongoing updates. If you require anything else please let us know and we will be happy to help! - MS

Avaliado com 5 de um total de 5 estrelas

Easy to order goods

Easy to order goods. Very good selection of goods. Good delivery times and very happy with everything

1 de setembro de 2023
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Resposta da Mobility Solutions

Hi Megan, Thank you for the 5-star review! We are thrilled you are happy with our service and we hope you like your products. - MS

Avaliado com 5 de um total de 5 estrelas

Updates promptly

Updates promptly
Product outstanding

1 de setembro de 2023
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Resposta da Mobility Solutions

Hi Mark, thank you for this 5-star review. We are delighted you are happy with your product and service. Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Fast and efficient

30 de agosto de 2023
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Resposta da Mobility Solutions

Hi Joyce, thanks for your 5-star review of our service. Regards, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, and swift dispatch and delivery, thanks so much! 🙂

8 de setembro de 2023
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Resposta da Mobility Solutions

Hi Rebecca, thanks for the 5-star review. We are glad you are happy with your new product. Thanks, Mobility Solutions

Avaliado com 2 de um total de 5 estrelas

Consider other Motability dealers, not this one!

At first, when I signed the deal now two years ago, thought I had struck lucky getting a deal on a necessary motorised wheelchair from this crowd, looking now two years into my lease, where did I go wrong? Regretting even the long trek to their showroom, their service is dismal and down right mentally draining! I’m severely autistic with adhd, ptsd and cerebral palsy, and quite honestly considering finding a better, compassionate, supportive and caring dealership, that won’t bully me by making false allegations, sending harassing and ableist emails, ignorantly prejudiced phone calls to mum and will offer a courtesy chair in mint condition! This company really don’t know how their service has affected me on top of the other persecution been getting from society!

12 de setembro de 2023
Avaliação não solicitada
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Resposta da Mobility Solutions

I'm sorry you feel you haven’t received a good service from us, despite our repeated advice and support to help address the issues you have experienced.
Regards, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Our group of 7 (from USA) had a blast…

Our group of 7 (from USA) had a blast during our 5-day trip in Scotland. We had rented a mobility scooter and I would highly recommend Mobility Solutions. All communication and schedule coordination was excellent. The scooter was ready for us when we arrived at our hotel. The scooter was collected from the hotel when we departed from Scotland.

19 de agosto de 2023
Avaliação não solicitada
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Resposta da Mobility Solutions

Hi Kelly, thank you for this great 5-star review. We are delighted to hear about the positive experience you had renting a scooter with us and hope you'll consider using our services in the future! Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Fantastic shoes

Fantastic shoes, great price, finally found shoes for mums swollen feet

22 de agosto de 2023
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Resposta da Mobility Solutions

Hi Jody, thank you for this 5-star review. I'm glad you found what you were looking for. Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

One very Happy customer

Swift replies and delivery. Good quality footwear.
Colour as seen on screen.

20 de agosto de 2023
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Resposta da Mobility Solutions

Hi Linda - thanks for the 5-star review. I'm glad we were able to help you. Regards Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Items as described

Items as described. Fast delivery.

13 de agosto de 2023
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Resposta da Mobility Solutions

Thanks for the 5-star review! I hope we can help you again in the future. Regards Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Very pleasant and efficient staff

Very pleasant and efficient staff. All went smoothly and, yes, I'm enjoying getting used to my EFoldi Lite.

6 de agosto de 2023
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Resposta da Mobility Solutions

Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with us and we look forward working with you in the future! Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Purchase of powerchair

The sales advisor was extremely helpful and friendly when I purchased my powerchair. I ordered a cushion pad online and was pleased with the quality of it.

23 de julho de 2023
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Resposta da Mobility Solutions

Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with us and we look forward working with you in the future! Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Fast efficient service

I ordered some shoes and they came really quickly.

31 de julho de 2023
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Resposta da Mobility Solutions

Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with us and we look forward working with you in the future! Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Excellent quick service and items as…

Excellent quick service and items as described. Thank you.

12 de julho de 2023
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Resposta da Mobility Solutions

Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with us and we look forward working with you in the future! Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Love my Q50R

Love my Q50R and the mile range, I’m new to using a wheelchair so still learning. A went up to the shop and tried a few but had my heart set on the Q50R mostly for the mile range as been stuck in for a few years or left stuck in my car why family do shopping and had no quality of life! Now I’m out and about and spending a hole day enjoying myself and best of all there’s no need to rush to charge my battery! The Q50R is a solid chair and very comfortable, a can’t lift it when it’s folded at all but my husband and son lift it in the car and fits in my T-Roc perfectly but takes all my boot space. The chair is easy to fold and can be unfolded with one hand. There’s plenty of storage on the chair it’s self, there’s a big zips pocket on the back of the chair and bag underneath the seat so plenty of storage for me. There’s also tension straps under the cushion to set to your own comfort. Only thing that was a issue for me is a need to get a new cushion as a have bad pressure pain & numbness but that’s nothing to do with the chair it’s self a get that on anything a sit on. It’s so easy to put chair on charge as there’s a Charing port on the control pad aswell the battery pack. The chair was delivered fast and come build for me. Big thanks to Sarah for helping and giving me the understanding to make my mind up. First class service from start to finish and one happy customer and now enjoying my life again.

20 de junho de 2023
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Resposta da Mobility Solutions

Hi, thank you for this great 5-star review. We are delighted to hear you are enjoying life again, and that you had such a positive experience you had with us and we look forward working with you in the future! Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Happy customer 😊

Speedy delivery, shoes exactly as shown, great value for money and super comfy to wear. Thank you for everything 😊

7 de julho de 2023
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Resposta da Mobility Solutions

Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with us and we look forward working with you in the future! Thanks, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

The best for mobility needs

I’ve been dealing with this company for three years now and it has been a pleasure to deal with them be it sales services and repairs

16 de julho de 2023
Avaliação não solicitada
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Resposta da Mobility Solutions

Hello, thank you for leaving us this 5-star review! We are delighted to hear you had such good experiences with us and look forward to working with you again in the future! All the best, Mobility Solutions

Avaliado com 5 de um total de 5 estrelas

Staff were very friendly and helpful

Staff were very friendly and helpful. The online ordering process was relatively easy to process and I received my goods on time.

18 de junho de 2023
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Resposta da Mobility Solutions

Thank you for your outstanding 5-star review! We are thrilled to hear that your experience working with us was excellent, and we look forward to the opportunity to continue serving you in the future. Warm regards, Mobility Solutions.

Avaliado com 5 de um total de 5 estrelas
logotipo da Mobility Solutions

Resposta da Mobility Solutions

Hello, thank you for leaving us this 5-star review! We are delighted to hear you had a good experience with us and look forward to helping you again in the future! All the best, Mobility Solutions

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