James came to our house and discussed our needs arranged 3 possibly solutions and brought them down for my husband to test out. We picked the one we thought most suitable and he left the mobility scoo... Ver mais
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Veja o que dizem as avaliações
We were very, very satisfied and pleased with the customer service and the attention given by Mobility Solutions. Mark Jupe went out of his way and to great lengths to accommodate the needs and re... Ver mais
A empresa respondeu
Brilliant customer support and service. I tried contacting my mobility scooter parent company in Holland with no results. I contacted Joanna Gordon here. She helped me find the part I needed, ordered... Ver mais
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INCOMPLETE & UNSAFE WHEELCHAIR I feel extremely disappointed and really quite angry with the disgusting service provided by Mobility Solutions from Glasgow. We were given a courtesy wheelchair... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de equipamentos para mobilidade
- Fornecedor de Equipamentos para Deficientes
- Aluguel de cadeiras de roda
Escrito pela empresa
As one of the UK’s leading specialists in assessed mobility products, we proudly support customers nationwide with high‑quality, reliable solutions from trusted manufacturers. As a Motability‑approved and trusted service provider, we’re committed to delivering expert guidance and exceptional customer care across the whole of the UK. We offer a comprehensive range of mobility products, including mobility scooters, manual wheelchairs, powered wheelchairs, and rollators, as well as adjustable beds and rise and recline chairs. Every item in our range is carefully selected for comfort, durability and long‑term independence. Our goal is to ensure every customer receives the right mobility product for their needs. We provide clear information, personalised assessments and ongoing support, helping individuals and families make confident, informed choices that improve daily life and enhance independence
Free Home Demonstration
Escrito pela empresa
- Mobility Solutions is one of the UK’s leading mobility specialists and a trusted expert in providing top-quality mobility and rehabilitation products for disabled individuals, those with restricted movement and the elderly. We offer a carefully selected range of assessed mobility products from leading manufacturers, all with a free home demonstration.
Our Guarntee
12-Month At Home Warranty
When you make a powered product purchase, you’ll benefit from our aftercare service which includes a 12-month at-home manufacturer’s warranty and our ongoing service and support.
You’ll receive a contact number to use in the event of a warranty claim. Full details of this will be given at the time of purchase and our support team will visit you at home to undertake any necessary repairs covered under the warranty guarantee. Note, damage, wear and tear or misuse are not covered under the warranty guarantee and are chargeable.
After the 12 months at-home warranty has expired, Mobility Solutions are still dedicated to supporting you with any other issues that may arise during the life span of your product. Please do contact us and we can support you. Callout, labour and parts (if applicable) are chargeable.
Informações de contato
Reino Unido
- 0800 587 9634
- www.mobilitysolutions.co.uk
4,2
Muito Bom
166 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Mobility Solutions
Hello, thank you for leaving us this 5-star review! We are delighted to hear you had a good experience with us and look forward to working with you again in the future! All the best, Mobility Solutions
Good customer service but royal mail…
Good customer service but royal mail let them down due to not delivering item. Sarah was very kind and delivered item to my door herself. 5 Stars to Sarah.
7 de junho de 2023
Resposta da Mobility Solutions
Hello, thank you for leaving us this 5-star review! We are delighted to hear you had a good experience with us and look forward to working with you again in the future! All the best, Mobility Solutions
I did not received my order
I did not received my order. I tried to contact the company, but there is still no answear.
4 de junho de 2023
Resposta da Mobility Solutions
Your order was received after we closed on 1st June and was dealt with the next day. We note from our tracking that the goods have now been received and we hope you are happy with them. Please note our standard delivery is 3-5 working days.
Regards
Mobility Solutions
Great product
Great product, fast delivery.
I ordered slippers for my mother she is very pleased with them. True to size, easy to put on and a good non slip sole, which is what was needed.
29 de maio de 2023
Resposta da Mobility Solutions
Hello, thank you for leaving us this 5-star review! We are delighted to hear you had a good experience with us and look forward to working with you again in the future! All the best, Mobility Solutions
Fab servic will use again.
12 de maio de 2023
Resposta da Mobility Solutions
Hello, thank you for leaving us this 5-star review! We are delighted to hear you had a good experience with us and look forward to working with you again in the future! All the best, Mobility Solutions
Unreliable
Prior to buying the mobility scooter batteries, I emailed to ask if the batteries shown on their website were exactly the same as those pictured, as I specifically wanted that type of terminal. I was told that they were so ordered 2. However, when I finally received the batteries they were not as pictured! It has now taken some time to rearrange the wiring on my Dad's mobility scooter. If I had known, I wouldn't have bought them.
9 de maio de 2023
Resposta da Mobility Solutions
Hello,
We're so sorry to hear about the inconvenience you have experienced. Please give our advisors a call on 0141 336 1111 and they can help you find the best solution to this issue.
Thanks,
Mobility Solutions
Very helpful and fast delivery
1 de maio de 2023
Resposta da Mobility Solutions
Hello, thank you for leaving us this 5-star review! We are delighted to hear you had a good experience with us and look forward to working with you again in the future! All the best, Mobility Solutions
Resposta da Mobility Solutions
Hello, thank you for leaving us this great review! We are glad to hear you had a good experience with us and look forward to working with you again in the future! All the best, Mobility Solutions
Resposta da Mobility Solutions
Hello, thank you for leaving us this great review! We are glad to hear you had a good experience with us and look forward to working with you again in the future! All the best, Mobility Solutions
Hardly a large experience just a pair…
Hardly a large experience just a pair of shoes. They were as described black size 9 they arrived within a reasonable time.
23 de abril de 2023
Resposta da Mobility Solutions
Hello, thank you for leaving us this positive review! We are glad to hear you had a good experience with us and look forward to working with you again in the future! All the best, Mobility Solutions
Spoke with Kieran him and his staff…
Spoke with Kieran him and his staff were very knowledgable
26 de abril de 2023
Avaliação não solicitada
Resposta da Mobility Solutions
Hello, thank you for leaving us this brilliant review! We are glad to hear you had a good experience with us and look forward to working with you again in the future! All the best, Mobility Solutions
Excellent fit and comfortable
20 de abril de 2023
Resposta da Mobility Solutions
Hello, thank you for leaving us this brilliant review! We are glad to hear you had a good experience with us and look forward to working with you again in the future! All the best, Mobility Solutions
Quality
Great products value for money.
Great customer service delivery driver put product together for me was much appreciated
31 de março de 2023
Resposta da Mobility Solutions
Hello, thank you for leaving us this brilliant review! We are glad to hear you had a good experience with us and look forward to working with you again in the future! All the best, Mobility Solutions
Arrived in good time and well packaged.
Arrived in good time and well packaged.
The shoes are just what I have been searching for.
18 de abril de 2023
Resposta da Mobility Solutions
Hello, thank you for leaving us this brilliant review! We are glad to hear you had a good experience with us and look forward to working with you again in the future! All the best, Mobility Solutions
Quick delivery
23 de março de 2023
Resposta da Mobility Solutions
Hello, thank you for leaving us a 5-star review! We are glad to hear you had a good experience with us and look forward to working with you again in the future! All the best, Mobility Solutions
Already rated
18 de março de 2023
Resposta da Mobility Solutions
Hello, thank you for leaving us a 5-star review! We are glad to hear you had a good experience with us and look forward to working with you again in the future! All the best, Mobility Solutions
Slippers to give more stability
The slippers I ordered for my disabled husband were very good quality and just what we needed. They arrived promptly and well packaged.
1 de fevereiro de 2023
Resposta da Mobility Solutions
Hi, thanks for leaving this 5-star review. We are glad to hear you had such a good experience with us. If we can help again in the future, please let us know! Thanks, Mobility Solutions
I am disabled with swollen feet
I am disabled with swollen feet. I love the fact the boots have different insoles as sometimes I need a different size, depending on my swelling. They packaging was really good so they didn't come damaged through the post. Also delivery was nice and quick.
16 de março de 2023
Resposta da Mobility Solutions
Hi, thanks for leaving this 5-star review. We are glad to hear you had such a good experience with us - if we can help again in the future, please let us know! Thanks, Mobility Solutions
Got What I Expected - Pleased
What we received was that which was clearly advertised.
16 de março de 2023
Resposta da Mobility Solutions
Hi, thanks for leaving this 5-star review. We are glad to hear you had such a good experience with us - if we can help again in the future, please let us know! Thanks, Mobility Solutions
Very effective on my previous order
1 de março de 2023
Resposta da Mobility Solutions
Hi, thanks for leaving this 5-star review. We are glad to hear you had such a good experience with us - if we can help again in the future, please let us know! Thanks, Mobility Solutions
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