Mobilo Card Avaliações 

311
•
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

*Renewal Fraud* Beware of Mobilo's billing practices. I signed up 2 years back and today On oct 16th , I was automatically charged $180 for an annual subscription. I canceled right away and asked for... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Do not use Mobilo, they will charge you without any warning. Even when they previously stated no charge will be made. They will just send you a bill that your account has been charged without any refu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As someone who relies heavily on CRM software, the backend integrations are what make this card practical for daily use. Linking the lead capture directly to our Hubspot pipeline means i don't have to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing. Fast, good quality and personalized follow ups by the team throughout our orders. We were not an easy client because we had different batches or orders to make, and some deadlines wer... Ver mais

Detalhes da empresa

  1. Serviços Empresariais

Informação fornecida por fontes externas variadas

For people that want to make a great first impression. Tap your card on a phone and a link opens with your contact details. Just. Like That.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

311 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(311)

34 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

If it could be less than zero

If it could be less than zero, I'd do that. Their system is less than a joke. Nothing works. None of the tutorials is right. Nothing is thought out well. It is a waste of your time and money and after 499 useless support emails, you will have nothing useful. Children could write better apps. Don't waste your valuable time. ***Update - I had dozens of emails and a damn sales call from them and they can't find me? Speaks to the incompetence at the root of the issue. My experience seems common.

3 de dezembro de 2024
Avaliação não solicitada
logotipo da Mobilo Card

Resposta da Mobilo Card

Dear Beian, thank you for your feedback. We were not able to find any orders or support tickets under your name. We respond to most tickets within 15 minutes, we have a 98% satisfaction score, and provide an immediate refund in case our product is not meeting expectations. Can you please share your email address or order number so we can make this right?

Avaliado com 1 de um total de 5 estrelas

Seems like a scam, never received working cards

I placed a paid order for 5 metal cards for my company's leadership team just over a month ago with the intention of using this product at trade shows and eventually rolling it out to our whole team. Unfortunately when the cards arrived, the RFID feature was completely unfunctional on all devices we tested, even after watching the tutorial videos provided by Mobilo, and walking through the process with their staff.

When I shared this info with their team, they told me that before helping me, they would first like to know if I intended to purchase cards for more of the team. This felt like a red flag, and seemed to imply that the resolution of this issue (providing functioning cards, which we paid for) might be contingent on us committing to a bigger purchase.

Eventually a member of their support and sales team asked me to set up a call, the first half of which was more of a sales pitch, focused once again on asking if I would be looking to purchase even more cards, to which I responded "not at this time, since the current cards I have already purchased don't work."

Finally the agent admitted that the company has issues with the metal cards, and offered to send replacement plastic cards to test, which I agreed to. After two weeks the new batch of cards arrived and I was extremely disappointed to find that all of them were printed with the names of one of Mobilo's employees instead of our own team's.

This whole experience left a bad taste in my mouth and seemed like it had the potential to be a scam.

I eventually did receive a refund for the non functioning metal cards but am stuck with the $80 customs fee that I paid.

8 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mobilo Service

Whenever I contact Mobilo for a request, their service has been amazing. Nothing is too much trouble and they are very helpful.

27 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Mobilo only cares to get your money

Mobilo only cares to get your money. The only time that ongoing technical issues were addressed was when Mobilo was trying to get us to renew the card or increase the number of licenses that our company was using.

There are much better digital cards on the market.

29 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The last business card experience you will want to have!!

The system you put together is amazing. Having the dashboard, the landing page, all the integrations, the ability to see where people scanned your card, the options for the card itself, the keyfob, RFID. And all of that for the price is what blows my mind. I am trying to get our company to use your service. So glad I found you guys!!

10 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product - amazing support team

Having bought mine, I've now persuaded other friends to get one and we are all delighted. The ordering experience was great, the design of the cards flawless, and the delivery mechanism transparent and swift, so that bit went swimmingly. We all experienced teething issues with setting up the cards once we received them but once we contacted their support desk, we were overwhelmed by the desire and dedication of the support staff. They were efficient, friendly, incredibly responsive and... well.. supportive. So very quickly we were all set up and running with our cards. I absolutely love mine, and in a world where we strive to stand out from the crowd, my Mobilo card certainly helps me to do that.

20 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very professional and responsive…

Very professional and responsive company. Great price value. Perhaps in the future the company could offer additional colours, styles, fonts and card engraving and type. Also the design website could be more user friendly, it was challenging to navigate as errors were popping up. Also it would be nice to first design the card then pay as opposed to pay then go back to log in to configure. Less steps for a client the better😉. Otherwise VERY helpful team, polite and attentive and great prices. I’m excited to receive my card!

19 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic experience and superb smart business card

Firstly, the card is all I require from a smart business card. Second, the service and attention to detail is fantastic at Mobilo.

This is the second company that I have worked for, that I have created a Mobilo card for, and encouraged my colleagues to obtain their smart cards from.

Great job Mobilo!

20 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disapointed, not a very smartcard

The first disappointment I had was to find a Get Mobilo with a promotional link to your company in my contacts list. This card was meant to be shared with other people, I don’t want to be promoting another company other than mine. Imagine ordering paper business cards and finding a promotional line of the company that printed them.

The support team was kind enough to upgraded me to a 1-Year complimentary Teams license which removes that field. However a Teams license is not what I need.

The other issue I found is that the social media list of links (when added) comes before my main website and mail address.I would prefer to have the main section Personal Details and Contact Information appearing first, followed by the Social and the rest.

All other issues I experienced can be illustrated by the long string of interactions with your support team.

In short, this card needs further development, as a smartcard it's useless.

14 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mobilo has excellent and responsive customer service!

Mobilo is a great service to enhance your business networking performance. I really like the evolution from disposable business cards to a virtual one; they have a few different designs to pick from and a great interface to add a lot of your links.

The customer service, I would say, is excellent and they really want to ensure your satisfaction. In particular, Mauricio has been great.

I am glad to have chosen them and to have them with me in my networking journey. Highly recommend! :)

18 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top-notch service & sustainable business cards

Mobilo provides an exceptional customer experience! From marketing to sales to onboarding, everything was top-notch. We were particularly impressed with the responsiveness of the team and their commitment to eco-friendly solutions. As a company that prioritizes sustainability, we were thrilled to discover Mobilo's wood cards. And the fact that they plant a tree for every card sold further solidified our decision. Highly recommend!

10 de abril de 2024
Avaliação não solicitada

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