This is such a beautiful, top quality store. The service is also amazing and their knowledge about all the glasses and frames and what would suit you best is impressive. The eye testing is also a rea... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... Ver mais
A empresa respondeu
Really great experience, Sophie was excellent, explained the eye exam process really well . Sales assistant Lily was also really good, seamless experience in beautiful surroundings. If you care about... Ver mais
A empresa respondeu
Fantastic !!! I was welcomed onto the stand at The Spirit of Christmas Fair, Sunday 9th November, by Chris the owner of MONC he stopped eating his lunch and spent a great amount of time telling me a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
Informações de contato
21 Chiltern Street, W1U 7PH, London, Reino Unido
- +442035321121
- info@monclondon.com
- www.monclondon.com
5,0
Excelente
394 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The sales person was very engaging!
21 de maio de 2026
Resposta da MONC
Hello Katherine,
It was apleasuyre meeting you last week at The Chelsea Flower Show and honestly, you look fantastic in your new Burgandy coloured Gracia Sunglasses.
If you ever need any adjustments, please feel free to pop into any of our boutiques at anytime.
All the Best,
The MONC Team.
Great service !
21 de maio de 2026
Resposta da MONC
Good day Sara,
WE appreciate you taking the time to leave us such a positive review.
Please keep in touch if we can help with anything in the future.
All the best,
The MONC Team.
Excellent service!
Purchased new sunglasses at Chelsea Flower Show. Excellent customer service and a great product!
20 de maio de 2026
Resposta da MONC
Dear Greg,
Great meeting you last week at The Chelsea Flower show.
Please keep in touch if you need any adjustment's or repairs on your sunglasses in the future.
Kind regards,
The MONC Team.
Excellent friendly staff
Excellent friendly staff. Superbly knowledgeable and also really proactive
14 de maio de 2026
Resposta da MONC
Dear Paras,
Thank you for leaving us such a lovely review, we really do appreciate it.
Good to hear you enjoyed your eye care appointment with us also and we are here in the future if you need us.
Kind regards,
The MONC Team.
Resposta da MONC
Dear Rosemary,
It's great to hear you had so much fun choosing your new MONC glasses, we really do try our best to make the whole MONC journey an experience in it's self.
We look forward to welcoming you back into store at some point in the future.
Kind regards,
The MONC Team.
Excellent product and service.
12 de maio de 2026
Resposta da MONC
Dear Ian,
Thank you for taking the time to leave us a review, we really do appreciate it and we look forward to helping you again in the future.
Kind regards,
THe MONC Team
Resposta da MONC
Good day Philip,
Thank you so much for taking the time to leave us a review, we really do appreciate it and i hope you are loving your new MONC clip on lenses.
All the best,
The MONC Team.
I love visiting Monc in Marleybone any…
I love visiting Monc in Marleybone any time I am traveling to London from the US. The manager, Chris Forde is so great to work with. He’s very knowledgeable and helpful and a joy to talk to. I cherish my sunglasses and receive a lot of compliments on them. They look so chic and are very well made. In short, excellent service and quality product!
23 de abril de 2026
Resposta da MONC
Dearest Leslie,
It's always a pleasure to see you both when you visit London.
Thank you for your kind words, we really do appreciate it and your continued support and we hope to see you again sometime this year.
All the best,
The MONC Team.
Helpful staff,nice designs and ethical…
Helpful staff,nice designs and ethical approach.
23 de abril de 2026
Resposta da MONC
Hello Phil,
Thanks for taking the time to leave us such a positive review.
We hope to welcome you back into store at some point in the future.
Kind regards,
The MONC Team.
Excellent service
Excellent service. Within a week the Monc team located and refurbished a replacement frame that was no longer part of their stock to replace my main pair of glasses when they broke.
14 de abril de 2026
Resposta da MONC
Hi Don,
Thanks for taking the time to leave us a such a positive, it's always a pleasure seeing you both and we look forward you in store again at some point in the future.
Kind regards
THe MONC Team.
good glasses and knowledgable staff
15 de abril de 2026
Resposta da MONC
Hello Matthew,
Thank you for the lovely review! If you need anything in the future don't hesitate to reach out.
Best Wishes,
The MONC Team
Great advice and lovely products
11 de abril de 2026
Resposta da MONC
Hi Rob,
Thank you for your kind words.
If there is anything we can help with in the future, please don't hesitate in contacting us.
All the best,
The MONC Team.
Super knowledgeable and helpful with a…
Super knowledgeable and helpful with a fabulous product range.
7 de abril de 2026
Resposta da MONC
Hi Sarah,
Thanks for your great feedback, It's always a pleasure.
Kind regards,
The MONC Team.
Good selection of more classic eyewear
Good selection of more classic eyewear. The helpful sales assistant made selecting a pair of sunglasses very easy
22 de março de 2026
Resposta da MONC
Good day Ben,
Thank you for taking the time to leave us such a great review, we really do appreciate it.
If there is anything we can help with in the future, please don't hesitate in contacting us.
Kind regards,
The MONC Team.
A fabulous boutique!
A fabulous boutique!! I'm a big fan of their sunglasses and I also use them for my reading glasses. A very high quality product coupled with great customer service. Chris is always fantastic!! Thanks guys!!
6 de março de 2026
Resposta da MONC
Hi Paolo,
As always, it's a pleasure helping you with your glasses and the amazing selection of bespoke tints you choose from us.
Hopefully we will see you again soon.
All the best,
The MONC Team.
Resposta da MONC
Hi Jack,
Glad to see you enjoyed your online shopping experience and we hope to be able to help you again in the future.
Kind regards,
The MONC Team.
Resposta da MONC
Dear Sebastian,
It's always a pleasure and i hope you are loving our new clip on sunglasses lenses as much as myself.
Until next time,
The MONC Team.
Resposta da MONC
Hi Cassidy,
Thank you for taking the time to leave us a review, we really do appreciate it and look forward to seeing you at some point in the future.
Kind regards
The MONC Team.
thanks for taking the time to adjust my…
thanks for taking the time to adjust my new purchase and also a pair i brought in from the outside. that was very generous...
24 de fevereiro de 2026
Resposta da MONC
Hi Tom,
You are more than welcome and please do pop in and see us in the future if you need your frames adjusted again.
Kind regards,
The MONC Team.
Chris was a first rate ambassador for…
Chris was a first rate ambassador for the brand
21 de fevereiro de 2026
Resposta da MONC
Hello Stephen,
Thank you so much for taking the time to leave such a kind review, we really do appreciate it.
I will be sure to pass on your kind words to Chris.
All the best,
The MONC Team.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.