MONC Avaliações 

394
O TrustScore é 5 de um total de 5

5,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This is such a beautiful, top quality store. The service is also amazing and their knowledge about all the glasses and frames and what would suit you best is impressive. The eye testing is also a rea... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really great experience, Sophie was excellent, explained the eye exam process really well . Sales assistant Lily was also really good, seamless experience in beautiful surroundings. If you care about... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic !!! I was welcomed onto the stand at The Spirit of Christmas Fair, Sunday 9th November, by Chris the owner of MONC he stopped eating his lunch and spent a great amount of time telling me a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Distribuidora de óculos
  2. Oculista
  3. Loja de óculos de sol

Escrito pela empresa

At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

394 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as avaliações

(394)

99 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazing service from Chris😍

14 de fevereiro de 2026
logotipo da MONC

Resposta da MONC

Good day Willman,

It was lovely meeting you last week and we look forward to seeing you in store to collect your wife's new bespoke Sunglasses once they are ready next week.

Until then,

The MONC Team.

Avaliado com 5 de um total de 5 estrelas

Great glasses delivered quickly

Great glasses delivered quickly. Includes really nice case, cleaner and screw tightener. Love all my Monc glasses and sunnies! Such great quality

14 de fevereiro de 2026
logotipo da MONC

Resposta da MONC

Hello Finn,

Thank you for taking the time to leave us such a positive review.

I will be sure to pass on your kind words to the team.

Kind regards,
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

Efficient and friendly service

7 de fevereiro de 2026
logotipo da MONC

Resposta da MONC

Hello Jane,

I just wanted to thank you for taking the time to leave us a review.

We really do appreciate it and we look forward in welcoming you into store again in the future.

Kind regards
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

Excellent glasses

Great looking and easy to navigate website with real photos and measurement info.
Glasses were delivered quickly and were exactly as described. Excellent quality.

20 de janeiro de 2026
logotipo da MONC

Resposta da MONC

Hi Ben,

Thanks for taking the time to leave us such a positive review.

As a small British independent, we really do take on all feeback and it's great to hear you loved your experience.

We are here if there is anything you need help with in the future.

Kind regards
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

Amazing Service

Amazing Service. The team at monc were super helpful, fast tracking my new lens so I received them ahead of a trip. When I collected they made sure that the new lenses felt good. I’ve had the same two pairs of Kallio glasses from them for 4 years - superb quality and timeless design. Couldn’t recommend more

26 de janeiro de 2026
logotipo da MONC

Resposta da MONC

Good day Jack,

Great to hear you enjoyed your MONC experience, we will always do our upmost to fulfil any requests we can with regards to timeframe etc and great to hear we managed to have your new MONC soecs ready in time for your travel.

As always, we are here if you have any queies in the future with regards to your frames or updated lenses.

All the best,
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

The process

Really good design and prompt

21 de janeiro de 2026
logotipo da MONC

Resposta da MONC

Hello Arijit,

Thank you for taking the time to leave us a 5* review, we really do appreciate it and we look forward to seeing you again sometime in the future.

Kind regards
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

My MONC glasses, ten years and counting!

I bought my original MONC glasses over 10 years ago when MONC had just started trading (I only found out that it was that long ago when I visited the MONC shop in Chiltern Street recently because I had dropped my glasses on a hard stone floor and broke them) I was amazed to meet Freddie MONC's founder again, who actually remembered me from all those years ago! Over the years I have had innumerable compliments on my glasses, the green colour and frame style really seemed to appeal to so many people, and so I was horrified when I broke them, mistakenly thinking MONC might have disappeared years ago. It was great to meet Freddie again and to see that my exact frames and colour were still available. Freddie took my broken glasses and said if I could give him half an hour he would have my new glasses ready. What amazing service and such good luck to find MONC thriving and to be able to have my much loved glasses back again. All the very best to MONC and even greater success in the future. Thank you Freddie

21 de janeiro de 2026
logotipo da MONC

Resposta da MONC

Good day Richard,

Thank you so much for taking the time to not only leave us a review but also explain your experience with MONC over the years.

We're so happy you got see to see where we started to what we've achieved to date and honestly, we wouldn't be here today without the continued support from our lovely and loyal customers like yourself.

I know Freddie and the entire MONC team really do appreciate your continued support and we look forward to welcoming you to visit us in our new store on Monmouth Street in Seven Dials from March of 2026.

Asalways, if there is anything we can help with in the future from adjustments of your frame to lens updates, please don't hesitate in contacting us.

Kindest regards,
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

Shopping experience in online shop

Shopping experience in online shop: Super fast processing of my order with good communication and clear status updates
Product experience: great quality and very stylish

23 de janeiro de 2026
logotipo da MONC

Resposta da MONC

Good day Eugen,

Thank you for taking the time to leave us such a great review.

As a small British independent, we really do appreciate it and we look forward to welcoming you back to store at some point in the future.

All the. best,
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

10/10

10/10. I have returned to MONC for my glasses and sunglasses for 10 years. Their products are beautifully made, of timeless style and most importantly their ethics are impeccable. They are genuinely a 'better business'.

15 de janeiro de 2026
logotipo da MONC

Resposta da MONC

Dearest Anna,

Let me start by saying it's always a pleasure having you visit us in store, it's people like you that have helped us get to where we are today and we really do appreciate it.

Thank you for your continued support and we look forward to seeing you again very soon.

All the best,
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

Amazing service.

I have never been looked after so well helping me pick glasses.The service was amazing.

8 de janeiro de 2026
logotipo da MONC

Resposta da MONC

Hello Kathryn,

It's great to hear how much you loved your MONC experience.

Her at MONC we love what we do and i believe it shows in every aspect of the business from our manufacturing to our customer service.

We appreciate your feedback and we look forward to your next visit.

All the best,
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

Fantastic service and great advice on…

Fantastic service and great advice on style. Will definitely buy a second pair. The team are super helpful and friendly.

10 de dezembro de 2025
logotipo da MONC

Resposta da MONC

Hi Stuart,

So glad you enjoyed your MONC experience and even more your MONC specs.

We look forward to welcoming you back into store when you are ready to look for your second pair.

All the best,
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

My second pair of glasses with Monc

My second pair of glasses with Monc. Top quality and reasonably priced. The customer support is always amazing, either in store or online. I highly recommend them!

23 de dezembro de 2025
logotipo da MONC

Resposta da MONC

Good afternoon Pedro,

As always, thank you for taking the time to leave us a review and more importantly for your continued support.

See you sometime in 2026 we hope.

Kind regards,
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

Love!

The best glasses you can buy! So much care, attention and detail into the glasses and they feel very personal to wear compared to the bigger eyewear brands out there! Thanks again MONC

17 de dezembro de 2025
logotipo da MONC

Resposta da MONC

Good day Hugo,

Thank you for taking the time to leave us such a lovely review.

We really do try and do things differntly here at MONC and it's always great when our customer notice.

We look forward to seeing you sometime in 2026.

All the best,
THe MONC Team.

Avaliado com 5 de um total de 5 estrelas

Always happy to be helpful

Always a pleasure to go in and see the guys at Monc - be it an arm adjustment or just a proper clean - the team always go above and beyond in terms of after sales date here. Bought some fab clip ins for my glasses in there today - they will work a treat next time I’m away in the sun.

17 de dezembro de 2025
logotipo da MONC

Resposta da MONC

Dear Marty,

Happy new year to you!

As always, thanks you so much for taking the time to leave us such a positive review, we really do appreciate.

So glad you managed to get your hands on one of our new clip-ons before they sell out.

As always, we are here if there is anything you need in the future.

Kind regards,
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

The best glasses I have ever had…

The best glasses I have ever had coupled with superb customer service.

10 de dezembro de 2025
logotipo da MONC

Resposta da MONC

Good morning Kirsten,

Thank yo so much for taking the time to leave us such a positive review.

We look forward to seeing you in store again sometime in the future.

Kind regards
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

The frames are so unique

The frames are so unique! My friend and I found just the perfect pairs. The owner told us all about the display at the London Flower Show. I'm happy to have found this one-of-a-kind shop!

10 de dezembro de 2025
logotipo da MONC

Resposta da MONC

Dear Anna,

It was a pleasure meeting you both and i'm so happy you enjoyed your MONC experience.

We hope to welcome you back in the future on your next visit to London.

All the best,
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

Nice

Elegant classy eyes wear and reasonable prices

2 de dezembro de 2025
logotipo da MONC

Resposta da MONC

Hello Radiva,

Thank you for taking the time to leave us a such a lovely review.

We really do appreciate it and we look forward to seeing you again at some point in the future.

Kind regards,
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

Amazing!!

Amazing service and great glasses. Quick turnaround

5 de dezembro de 2025
logotipo da MONC

Resposta da MONC

Dear Pablo,

It was lovely meeting you all and thank you for taking the time to leave us a review.

We look forward to welcoming you back into store to help you with those clip on lenses for your Kallio soon.

All the best,
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

Loved the product & the company ethos

Loved the product & the company ethos! Very stylish too!

22 de novembro de 2025
logotipo da MONC

Resposta da MONC

Dear Ms Allsopp,

Thank you for taking the time to leave us a review, we really do appreciate it and we hope to welcome you back again at some point in the future!

All the best,
The MONC Team.

Avaliado com 5 de um total de 5 estrelas

Great service…

I visited their stand at the Home & Garden xmas fair at Olympia. Although there wasn't a huge choice, due to only being able to bring a certain amount, what they'did have was great. The optician was so helpful. I was looking at dark rimmed glasses, but as soon as he looked at me he knew what colour would suit my hair and complexion. I made a purchase and within 5 days they arrived. Perfect fit. At my local specsavers where I usually go, I usually have 2 or more visits because the lens or fit aren't right. Very impressed. I have to get used to the different look. But loving them Will definitely return to the shop for my reading gasses

9 de novembro de 2025
logotipo da MONC

Resposta da MONC

Hello Trina,

Firstly let me thank you for leaving us such an in-depth review, we really do appreciate it.

It was lovely meeting you at Olympia this year, we really do try to bring our knowledge and experience to every customer no matter how busy the stand is and it makes me so happy to read that you loved the experience and we managed to fulfil your expectations.

You are most welcome to visit us in store anytime or we will see you again next year at Spirit of Christmas.

All the best,
The MONC Team.

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