From the first phone call to the in store service, Monc was terrific. My husband cracked the frame on his sunglasses and we are going on holiday soon. We went into the store where the salesperson/tech... Ver mais
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Veja o que dizem as avaliações
I had a great experience in a beautiful, chic and calm space - nothing like a regular eye test! Everything was explained so well and they were really thorough. The team were all lovely and welcoming a... Ver mais
Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... Ver mais
A empresa respondeu
Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
MONC creates enduring eyewear designed to evolve with its wearer, each frame handmade at a family workshop in the Italian Dolomites. Eyewear is personal. It needs trying on, talking through, and taking your time over. That's what our stores are for. At 21 Chiltern Street in Marylebone, our team will help you find a frame from our collection of small batch styles, or work with you on something bespoke. At 17 Monmouth Street in Covent Garden, MONC Eyecare offers a complete assessment of your vision and eye health. Unhurried, personal, and precise. Just as it should be. Together, they're MONC Eyewear and Eyecare, (re)considered.
Informações de contato
21 Chiltern Street, W1U 7PH, London, Reino Unido
- +442035321121
- info@monclondon.com
- www.monclondon.com
5,0
Excelente
403 avaliações
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Love my new specs
Love my new specs! Infact, I have stopped wearing contact lenses to work everyday and am much happier wearing specs all week. Superb service from the Monc team - love their values, approach to the industry and focus on great customer experience.
17 de agosto de 2024
Resposta da MONC
Good afternoon Davinder,
Thank you so much for taking the time to leave us such a positive and in-depth review.
Honestly, i'm glad we could help and it makes me extremely happy to hear that your new MONC specs and sunglasses have now helped give your eyes a rest from the contact lenses!
We look forward to welcoming you back into store soon.
All the best,
The MONC Team.
The delivery took more than usual.
The delivery took more than usual..
Although loved the glasses
19 de agosto de 2024
Resposta da MONC
Good Day Terkeya,
Thank you for taking the time to leave us such a good review.
Apologies for the delivery taking a little longer than expected, we had been waiting on our new batch of clip on stock to be able to fulfill your order.
However, we are here for anything else you may need in the future.
All the best,
The MONC Team
Not only are these great sunglasses…
Not only are these great sunglasses very trendy but they are also made from recycled materials.
24 de maio de 2024
My purchasing experience was great.. but not satisfied with the glasses
Aquí tienes una versión mejorada de tu review en inglés:
"My purchasing experience was great. The staff at the store were friendly, kind, and helpful. The brand is really cool, and the designs are awesome.
However, I am not satisfied with my glasses. Within just 4 days, the arms of the glasses became very loose and now they constantly slide down my nose. I'm not sure if they can be fixed."
14 de junho de 2024
Resposta da MONC
Hi Marisol,
Thank you for taking the time to leave us a review, we really do appreciate.
It's great to hear you enjoyed your experience in store.
Apologies with regards to the frame slipping down, this isn't something we would exspect to happen within a week of wearing.
However this can be adjusted and fitted to your face at anytime by visting us in store.
We look forward to seeing you.
All the best,
The MONC Team
Hugely patient staff
Hugely patient staff as I struggled to remember which frames my wife wanted. Even went to the trouble of making a pair of glasses up for me while I waited.
6 de junho de 2024
Resposta da MONC
Hi William,
Honestly, we appreciate you taking the time to leave us such lovely feedback and it was our pleasure to make up the right pair of sunglasses for your wife!
Remember we are always here to help with fitting and adjustments if you need it.
I look forward to seeing you again sometime in the future.
Kind regards
The MONC Team
Resposta da MONC
Hello Rudi,
Thank you so much for the lovely feedback, we really do appreciate it here at MONC.
Hope fully we will see you again at some point in store.
All the best,
The MONC Team.
Extraordinary service and attentiveness!
1 de junho de 2024
Resposta da MONC
Dear Carlos,
It makes me so very happy to read such kind words with regards to my team, i really do appreciate you taking the time to leave us a review and i hope we will see you again soon in store.
All the best,
The MONC Team.
Found Monc at the Chelsea Flower Show
We found monc at the Chelsea Flower show and we were drawn to the designs. The staff there were super helpful and engaging and I had my vision prescription in my pack so we picked out a pair to be shipped to me. They mentioned the store in London and we were staying a mile away, so several days later, I walked to their shop and purchased a prescription pair of sunglasses in a different style. They’re the best glasses I’ve ever had. Love them!!
25 de maio de 2024
Resposta da MONC
Hello Verne,
Honestly it was a pleasure meeting you both at the flower show this year, what a fun week that was for everyone.
Thank you for taking the time to leave us such a lovely and kind review, i know the entire team at MONC appreciate it and we hope to see you gain next year!
All the best,
The MONC Team.
The glasses are beautiful
The glasses are beautiful, unique, and well made. Chris was very helpful, and the oder arrived promptly in the States.
23 de maio de 2024
Resposta da MONC
Good Day Melissa,
It was a pleasure meeting you and it's great to hear that the order arrived so quickly.
If there's anything i can help with in the future, please do just pop me a message at my info@monclondon.com address.
All the best,
The MONC Team.
Honest friendly and expert service
Honest friendly and expert service. Excellent people. Excellent product.
20 de maio de 2024
Love my glasses
Love my glasses - really helpful and friendly staff. Easy purchase.
11 de maio de 2024
Amazing quality & service
So many cute frame choices. I’ve bought many pairs of designer sunglasses in the past and my Monc purchases are way better quality & nicer. Also great service & experience!
5 de maio de 2024
Personable and friendly help
Personable and friendly help. Really enjoyed meeting everyone there.
20 de abril de 2024
Fantastic product with top customer…
Fantastic product with top customer service. Best glasses in London.
17 de abril de 2024
style meets sustainability
Style and great advice/guidance combined with sustainable materials, unique designs, creativity, value and a responsible business model. What more could you want?
11 de abril de 2024
Great design, amazing quality!
Loved the design and quality of the sunglasses. The attention we were given was superb too. I cannot wait to buy another pair soon.
24 de fevereiro de 2024
Resposta da MONC
Dear Juan,
It was a pleasure meeting you both and we look forward to welcoming you back into store anytime.
Thank you for taking the time to leave us such a lovely review, we really do appreciate your feedback.
Until nest time.
All the best,
The MONC Team
Great company to support!
Customer service is very responsive and the quality is worth the cost!
13 de fevereiro de 2024
Resposta da MONC
Hello Samantha,
I just wanted to reach out and thank you for taking the time to leave us a such a positive review.
As a small independent business, we really do appreciate hearing our customer feedback and we strive to make everyones experience one to remember.
If there is anything we can help with in the future, please do let us know.
Kind regards,
The MONC Team
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