morethan.com Avaliações 15.976

Total garbage and impossible to contact. I pay by direct debit but have no policy details sent to me after the automatic renewal. Impossible to communicate with them. Endless emails wanting reviews none of which accept a reply. Their chat system does not work, Their email contact wants a policy number before continuing. Yeah, right. I want to find out my policy number. They never seem to answer the phone and opening times are different on different pages. God help me if I actually wanted to make a claim. AVOID THIS COMPANY IF YOU POSSIBLY CAN

user friendly gave me the costs i would incur. some of the sites were a bit difficult to understand straight away.

My pet insurance was up for renewal , I have autism , learning difficulties and other mental health problems- and the lady I spoke with on the phone named Louise Hale was absolutely brilliant with me , she fully took the time to understand me and made reasonable adjustments for me , she was brilliant , I’d highly recommend her to other customers who have the same or similar problems , she spent extra time on the phone with me , and really took the time out to help me and to go through things with me.

Thank you again Louise - I would really recommend her for her brilliant customer service thank you again !

Lovely lady helped me complete my policy application. Was confident I had given all necessary information about my elderly cat to ensure I have a policy that will cover any future needs.

Good price and like cover for my dog.

Got all the requirements I needed for my dog , great cover better than my existing one and a great price

Very straight forward, very good level of cover with competitive pricing. Improved the out going lnsurance premium by over £90.

Was very straightforward , I had made a mistake on my application and it was rectified very quickly and they were very helpful

Easy to use , great options

Two claims for my dog worth over £4000 both approved but neither paid out due to an IT issue and no one can tell me how long it will take to get resolved. Insurance policy not worth the paper it is written on. AVOID AVOID AVOID

Easy to insure, and trusted company.

Still in limbo. I was trying to get new insurance for a dog we are adopting from 8 Th August. I do not have details of Pet Policy number. Have printed off some of the policy ,42 pages so far. I would like to have had the policy number earlier. You have all my bank details and I have noti g

Very easy, very good value.

I took out a pet insurance policy for a dog, but due to no fault of his own the owner decided to keep him, I cancelled the next day and I received an email from More Than to say that my policy was cancelled, peace of mind really. 👍

The price is good and the procedure simple.

Jack was very good

Avoid MoreThan and their underwriters (Admiral) like the "plague". Absolutely useless with claims, can't get different conditions right and less than an hour after my cat was put to sleep I had an email asking for more details. They're damn lucky I can't use phones (I'm deaf). If (and it's a BIG if) I get anymore pets I'd rather be without insurance if Morethan was the only option

*UPDATE*....no thanks Alex. Took you guys 7 weeks to sort out a complaint and as usual it was totally useless