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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I purchased an awesome Shoei RF 1400 MM93 Helmet, communication was flawless, on point and they were super helpful through out the whole process. Thank you so much!!

Avaliado com 5 de um total de 5 estrelas

I looked at every possible location to purchase a cardo slim duo pack, including eBay. Not only was motomummy the lowest price. I recieved 20 dollars in rewards which I promptly used to purchase a ram... Ver mais

Avaliado com 1 de um total de 5 estrelas

Confirmed it with legend suspension... distributer (motomummy) sent me someone's returned item. Yes the kit they sent me will work on my bike (without the TLC's). But they should if sent me the sta... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is my first time buying stuff from mottomummy directlly. I am completely satisfied with service. I had made a few purchase from them in the past using amazon prime account, but no reason to do th... Ver mais

Detalhes da empresa

  1. Loja de veículos motorizados para competições
  2. Loja de artigos esportivos

Informação fornecida por fontes externas variadas

MotoMummy got it's start as a passion for motorcycles grew into an obsession. We (Corey & Erin) started as enthusiasts and to this day we still are. The team at MotoMummy are composed of all riders, like you, who love the sport and are always trying to expand on our knowledge. Our goal to you is to give you the best technical support and advice before, during, and after the sale. Technical knowledge is something we have always prided ourselves on and always will. We are not a company that pulls a box with a sku number and just ships it out. We work with manufacturers to test their products, give your feedback back to the manufacturers, and we pride ourselves on giving you the best products on the market.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,5

Todas as avaliações

(3.174)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Horrible service - Tried to Do The Right Thing After I Was Shipped Wrong Item!

Horrible service! I ordered an M4 slip on exhaust and these guys sent me the full exhaust system. I called them in good faith as they were very confused and had two other orders that were messed up. I am on a time crunch getting a lot of work done on my bike at once the next day and was not sure what the solution was if the slip on I originally ordered was not sent to me this same day. I was condescended and accused if trying to get a more expensive exhaust system out of them when they are the ones who messed up the order and unfortunately I needed the part right away. I even called back and offered to pay $150 towards the difference in the pipes of $298. Of course they accepted after some more condescending me. I was treated like a scum bag for doing the right thing when most people would have just kept the more expensive exhaust! I cannot believe all of this happened when the associate who shipped the wrong item should be accountable. I will not spend another dime with this company!

30 de abril de 2020
Avaliação não solicitada
logotipo da MotoMummy

Resposta da MotoMummy

Hi Anna,
We spoke on the phone last Friday, and yes unfortunately we did make a mistake. We shipped you a full system exhaust for your bike instead of a slipon. We did some digging and we made the mistake. We came up with a few solutions for you, and by the end of the phone call, had agreed that you would rather keep the full system and pay the difference. We emailed you an invoice to pay and haven't received payment from you yet.

Avaliado com 5 de um total de 5 estrelas

They took the time to go thru what I…

They took the time to go thru what I wanted and help select the exhaust that would fit with the passages rear pegs on. This was an unforeseen detail that showed their knowledge and save me a headache later. Love these guys.

17 de março de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic company!

I purchased some Battlax S22 tires and a battery. Great prices and fast shipping! I was wondering if they had any brake reservoir socks since I had purchased one a few years ago. I didn't open the packaging for the tires, I simply dropped them off at the dealership with my bike. When I finally got my tires installed and my bike back, I noticed a MotoMummy brake reservoir sock was on! That made me grin from ear to ear. Great service!

17 de março de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

MotoMummy had great customer service…

MotoMummy had great customer service and feedback. Always keep me up to date on my order and responded to my emails in a respectable amount of time and quality. Which is both hard to come by. Would highly recommend them.

4 de março de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The Austin Racing exhaust for my 2020…

The Austin Racing exhaust for my 2020 R1 was delayed a month due to the order not being submitted to Austin Racing. I only discovered this by having to contact Austin Racing directly in order to obtain a response for an order update when MotoMummy wouldn't respond. I did receive a free Austin Racing sweatshirt because of this mishap, but the delay and lack of communication soured my purchasing experience.

19 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast!

Bought a Evotech gas cap. Great price on the gas cap as well. Order was fulfilled and shipped out very quickly. Arrived on my doorstep sooner than expected. Item was packaged very well. Overall, a very happy customer.

12 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

impressed

Product came in exactly as I expected and everything worked great. Highly recommend ordering from motomummy.

6 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Marvic and Marchesini sprockets!

The best prices on hard to find sprockets. Free shipping and excellent communication.

I purchased Driven rear sprockets for a Marchesini and Marvic wheel. The best part is not having to call and explain what I need, MotoMummy conveniently has them listed online.

3 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best there is!

MM is the only place that gets my business when it comes to chain and sprocket kits!!
My sprocket was backordered but they let me know and emailed me when they sent it out.

Highly recommended!!

29 de janeiro de 2020
Avaliação não solicitada

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