Used their website to find suitable leasing. Everytime i placed an order never heard back from anyone via email or phone. I requested several cars maybe thinking it was me at fault but the searches ap... Ver mais
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Veja o que dizem as avaliações
Sold my car to Motorama via Motorway. Turned up late, inspected the car, told me there were a series of issues including the exhaust was misfiring (had been replaced 3 months earlier) and tried to off... Ver mais
Avoid at all costs - both sales and after sales repairs. Vehicle sold to us allegedly in working condition with assurance than any issues identified after sale would be swiftly repaired. After trading... Ver mais
Placed an order with Motorama over 2 weeks ago, paid a £500 deposit and received confirmation that vehicle had been secured. Chased multiple times for an order completion and delivery date, an... Ver mais
A empresa respondeu
Detalhes da empresa
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Lease a brand-new car from Motorama, powered by Vanarama. Browse our offers & deals and get the best price on a brand-new car across a range of makes and models. Get an instant quote and order online, with free delivery and simple monthly payments.
Informações de contato
Maylands Avenue, HP2 7DE, Hemel Hempstead, Reino Unido
- 01442 507665
- hello@motorama.com
- www.motorama.com
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SELLING UNROAD WORTHY VEHICLE THAT THEY WILL REFUSE TO HOLD THERE HANDS UP FOR
Can not put into words how u helpfully and careless this dealer are. I brought a 13 plate bmw 1 series off of them and within the 24 hours the car broke down which could have been a mistake but on a closer look of the car by a bmw garage there was over 14 issues with the car including severe corrosion on the sub frame, leaking shock, hole in the radiator ( this was the reason for breaking down) and 80%worn discs and pads when an mot and full service was supposedly done 6 days before I collected the car. This is disgusting they let me drive the car. The boss of the dealer was so rude and the tried to get me to pay for collection of the the car for £300 luckily the finance company made them collect the car which took them 3 weeks to do after I broke down and it's been a further 2 months when they have given the money. They used loads of excuses for the delay and the dealer was so rude and told me I was lying about the car, that I broke it, and also told me I had to sign a declaration of silence about the car I was told by the finance company not to sign it so I didn't .
PLEASE DO NOT USE THIS DEALER
Faultless service
When my old car finally gave up the ghost, my local garage recommended that I dispose of it via Brighton Motorama. They said how much I should expect to be paid and that was exactly what I was offered when I `phoned. Brighton Motorama picked the car up on the day they said they would and someone `phoned me at the time promised that afternoon to confirm that the money had been transferred to my account. Both the people I dealt with were friendly, helpful and efficient. I could not be more satisfied with the experience.
Dodgy, winding mileage clock back
A friend sold a car to these guys which did not have full service history, now we see it advertised on their Autotrader page WITH full service history and they've wound the clock back by 10,000 miles, and claimed it had its last service in those "wound back" miles. Do not trust this company.
Couldn't fault the car
Couldn't fault the car, the staff or the garage, more than happy with the car I got, staff very polite and helpful, first class garage, would highly recommend anyone to purchase their next used car, best experience I've had on buying a car.
Many thanks for the ease of getting my car.
Too good to be true deal
After applying on 15th June 2020 for an Audi car and being told the application took 24/36 hours to agree, some 8 days later I was still waiting to hear and was then told the rates had gone up substantially and the vehicle wasn’t available for the price I had applied for so I asked for the order to be cancelled and no credit search carried out.
All now sounds like a lure you in with a “great offer” deal that doesn’t exist and then you’re offered something more expensive, after risking your credit file with unnecessary and potentially detrimental credit searches in the meantime.
Update
After cancelling the application on the 23rd in view of the delay and the deal on the car ordered no longer being available I’m aware that a hard credit search was then carried out anyway on the 25th by Lloyd’s Bank, two days after the deal was cancelled!
Complaint now being lodged with FCA.
Go with Select Leasing
Their prices are great, but I went with select leasing instead for the professionalism, politeness and insanely high reviews. I was really considering going with Motorama due to the great 10% miles booster and £500 damage allowance, but when I sent a quote from another dealer for the second time, the useless and rude advisor simply replied “That’s fine, go with them as we have given you our best offer and I won’t get into a Dutch auction”. I appreciate he might not want to keep going to and fro with quotes but when a price promise exists there’s nothing that stipulates ‘one price match only’. Need to be more polite to customers and just tell me that’s the final offer. Happily went with Select Leasing instead where I got a better deal and I was treated properly. I advise you do the same, the reviews on select leasing speak for themselves.
Do yourself a favour and pay a few pounds more to get treated with respect. I did.
First class service
First class service. I will be using them again.

Resposta da Motorama
Excellent product with excellent service
I’ve been with these talented people for over 2 years and I’ve just renewed my contract for another 2 years. There have been a few issues, but we have managed to pull together and the Motorama proved something very important which is, there will always be some issues, but it’s all about how you resolve them and how you move forward. I am glad that I can be customer of Motorama! I can recommend it to business or private sector. Thank you Dominic Tutton and Kerrie Lansley!! Without you two it would not be possible!

Resposta da Motorama
Car Leasing
This is the first time I've leased a car from Motorama I can honestly say I was very satisfied, the staff were very helpful and in particular Ryan answered all my questions and did not pressure me into making any decisions. Everytime I had a question the answer was just an email away and usually within 24 hours (excluding weekends). The vehicle came exactly as advertised and I'm really happy with my choice. I would definetly recommend you give them a try and definetly ask for Ryan to be your account manager he is quite good at his job.

Resposta da Motorama
I have recently hired a car from Motorama and the service was excellent
I have recently hired a car from Motorama. They provided excellent service . My car was delivered on time and I was informed every step of the way , from ordering the car to the delivery , what was happening. I’d recommend them to anyone wanting a leased car.
Also they were the most reasonable cost wise compared with several other quotes.

Resposta da Motorama
Motorama are the best leasing company!
I first tried Nationwide who were diabolical and once I contacted Motorama after my friend recommended them they were absolutely fantastic from start to finish... Reece and Ryan were always at the end of the phone and their colleagues in sales and delivery support were great too and helped me get the car I wanted in less than two weeks after the other company had messed me around something chronic! I would recommend them to anyone!

Resposta da Motorama
Great service
Great service through, Ryan Sherlock and Nik Grkinic went above and beyond. First time I have used this company and would recommend them fully.

Resposta da Motorama
New car being delivered this week :)
A big thank you to Reece and Serena, Sorry for being so demanding at times. x
Both have been professional and polite throughout the challenging process. They sorted all the documents quickly and processed orders promptly, countless times they went above and beyond to make sure I was satisfied and that everything went as smooth as possible.
We have our new car being delivered later this week :) Thank you.

Resposta da Motorama
Great attentive service from start to…
Great attentive service from start to finish.
I required some guidance when making my decision and Connor Silcock the Account Manager was helpful, professional and very patient especially at the last minute when I decided to change colour on the chosen car. This was my first experience of Personal Contract Hire. Highly recommended and a satisfied customer Thanks again Connor and the rest of the team.

Resposta da Motorama
Excellent service!
Excellent service!
I love the car and would definitely come back for more!

Resposta da Motorama
Great service
Professional friendly and makes the whole process easy

Resposta da Motorama
Excellent
Excellent service ...all the staff I dealt with throughout the process were friendly & professional. My vehicle was delivered to my door on a covered trailer taking away the hassle of collecting it with no delivery mileage. I would definitely use Motorama again and would recommend it to anyone thinking of leasing a vehicle.

Resposta da Motorama
My first time leasing.
My first time leasing was made far easier by Brian, Ian and the other members of Motorama I had contact with. I never felt pressured and felt at ease to ask questions that received prompt responses.
The car was delivered when requested and I can now say the process of acquiring a vehicle through leasing seemed easier than purchasing experiences. I enjoyed clear accurate costs on the website with big savings on comparable PCP deals.
My hope is the good experience continues when returning the car. If so, I will have no hesitation using Motorama again.

Resposta da Motorama
Excellent service throughout the…
Excellent service throughout the process.
Ryan, Megan and the rest of the team were very proactive keeping us fully informed, resulting in a super speedy delivery.
Car came from Holdcroft Stoke who were equally efficient.
Connor helped me find the perfect car…
Connor helped me find the perfect car and everything was dealt with very fast and with great service. I would highly recommend Motorama as service was second to none! Thank you all!!!

Resposta da Motorama
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