Used their website to find suitable leasing. Everytime i placed an order never heard back from anyone via email or phone. I requested several cars maybe thinking it was me at fault but the searches ap... Ver mais
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Veja o que dizem as avaliações
Sold my car to Motorama via Motorway. Turned up late, inspected the car, told me there were a series of issues including the exhaust was misfiring (had been replaced 3 months earlier) and tried to off... Ver mais
Avoid at all costs - both sales and after sales repairs. Vehicle sold to us allegedly in working condition with assurance than any issues identified after sale would be swiftly repaired. After trading... Ver mais
Placed an order with Motorama over 2 weeks ago, paid a £500 deposit and received confirmation that vehicle had been secured. Chased multiple times for an order completion and delivery date, an... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Lease a brand-new car from Motorama, powered by Vanarama. Browse our offers & deals and get the best price on a brand-new car across a range of makes and models. Get an instant quote and order online, with free delivery and simple monthly payments.
Informações de contato
Maylands Avenue, HP2 7DE, Hemel Hempstead, Reino Unido
- 01442 507665
- hello@motorama.com
- www.motorama.com
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Top class service from the first call…
Top class service from the first call to car being delivered

Resposta da Motorama
It was a really easy process
It was a really easy process, got a lovely car and speedy delivery at a good price

Resposta da Motorama
Would highly recommend if you are…
Would highly recommend if you are thinking about a new car.

Resposta da Motorama
Top class service
Top class service, so easy to use. Friendly staff who responded to all my queries swiftly. Highly recommend them.

Resposta da Motorama
Big shout out to Eloise for getting me…
Big shout out to Eloise for getting me the deal I needed and all the finance approved quickly, making my first time leasing an easy and smooth process 10/10. And also for Arun on deliveries for chasing the dealership to get me a delivery date immediately once the vehicle was in stock with the dealer.
Amazing service from the team, I would highly recommend.
Not all heroes wear capes. :)
Luke Maxwell.

Resposta da Motorama
Thanks Guys !
Eloise at Vanarama really was superb, I needed a vehicle at very short notice she pulled out all the stops and ensured it was with me as soon as possible. Thanks so much Eloise !

Resposta da Motorama
I received a quotation for a deal and they defaulted
I received a quotation for a deal and car was advertised as in stock. I applied for it and submitted all the relevant information for the finance application. This application dragged on for over 2 weeks and they were coming up with a lot of stories on how their system wasn't working with Experian and I did not exist with them, which I find extremely hard to believe seeing as they provided all my credit history and scores for my remortgage earlier in the year.
Last Monday I was informed that I had passed all the necessary checks and there was no issues with it. They did inform though that they could no longer honour the deal as it was out of stock but the exact same car was in stock if I was willing to pay approximately £85 a month more.
After declining this and stating that they should be providing this vehicle as per their original quotation which I had accepted and therefore the are in breach of contract. I was told they would sort it, numerous calls, promised call backs which never materialise, no solution.
The last I heard was their Chief Operating Officer was reviewing the case and sorting it and was promised a call back. Shock, no call back again!
if I was you I would avoid these like the plague, falsely advertising deals they cannot honour (which I have reported to Trading Standards), bad customer service and full of excuses as to why they cannot do this, this or this.
The most frustrating thing about this is I turned down a deal from a different supplier as was told it was all in hand and would not be an issue and now I am back to square one after wasting over three weeks with this incompetent and dishonest company.
Excellent company
Fantastic service from the first contact to vehicle delivery , big thanks to Arun Ashad who sorted out a delayed delivery date and got everything back on track and Ryan Sherlock who handled my initial enquiry.
Excellent customer service level and highly recommend them to anyone thinking about leasing

Resposta da Motorama
I was a bit jubious at first,but was…
I was a bit jubious at first,but was shown bit by bit how to get the car of my choice and how much it would cost.I was happy with the outcome and am enjoying my new car,thanks 🚘🚘🚘🚘🚘🚘🚘🚘😄😄😄😄😄😄😄

Resposta da Motorama
I’m over the moon with the my new car
I’m over the moon with the my new car, and how easy the whole process was.
Ryan Murphy took me through the whole ordering process, and to be honest could not of done any more for me .
From start to finish very professional and answered all my questions, even after I received my vehicle still went out of his way to help me with a query that I had .
Will be using again
Geoff ....

Resposta da Motorama
Excellent experience for first time car…
Excellent experience for first time car leaser. Good customer service, great communication & updates regarding order.

Resposta da Motorama
New Jaguar F-Pace
Fantastic service from start to finish. Very friendly & helpful over the phone & responded quickly to my emails. Best quote & got the car I wanted. Would definitely use again in 3 years time!

Resposta da Motorama
Great and efficient service
Great and efficient service
Thanks

Resposta da Motorama
Used their website to find suitable…
Used their website to find suitable leasing. Everytime i placed an order never heard back from anyone via email or phone. I requested several cars maybe thinking it was me at fault but the searches appear on my credit report. Upon me phoning them it turns out i was not accepted for the car i originally requested bit offered the same with a higher monthly payment. No communication, no service received.
Superb service !!!!
Excellent service from start to finish , would recommend without hesitation......

Resposta da Motorama
BMW X2
Excellent service from start to finish . Highly recommend these guys

Resposta da Motorama
Excellent customer service
Ryan was excellent in sourcing my vehicle at a very competitive price. His customer service was excellent throughout the whole process

Resposta da Motorama
Mercedes GLA
This was the first time I have leased a car and the experience was very good, all the team were very helpful (main contact was Joel), I would have no hesitation in recommending this company to my friends.

Resposta da Motorama
brilliant !!!
Couldn’t ask for better service, and the new car is out of this world, at a fabulous price. Would highly recommend

Resposta da Motorama
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