Motorama Avaliações 

157
•
O TrustScore é 1.5 de um total de 5

1,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Used their website to find suitable leasing. Everytime i placed an order never heard back from anyone via email or phone. I requested several cars maybe thinking it was me at fault but the searches ap... Ver mais

Avaliado com 2 de um total de 5 estrelas

Sold my car to Motorama via Motorway. Turned up late, inspected the car, told me there were a series of issues including the exhaust was misfiring (had been replaced 3 months earlier) and tried to off... Ver mais

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs - both sales and after sales repairs. Vehicle sold to us allegedly in working condition with assurance than any issues identified after sale would be swiftly repaired. After trading... Ver mais

Avaliado com 1 de um total de 5 estrelas

Placed an order with Motorama over 2 weeks ago, paid a £500 deposit and received confirmation that vehicle had been secured. Chased multiple times for an order completion and delivery date, an... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Veículos e Transporte

Escrito pela empresa

Lease a brand-new car from Motorama, powered by Vanarama. Browse our offers & deals and get the best price on a brand-new car across a range of makes and models. Get an instant quote and order online, with free delivery and simple monthly payments.


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

157 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,5

Todas as avaliações

(157)

8 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Highly recommend

I had really good customer service and the whole order was excellent. I couldn’t have asked for anything more.

17 de março de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

That's great to hear, Nicola. We really appreciate the feedback.

Happy motoring!

Ollie, Motorama

Avaliado com 4 de um total de 5 estrelas

helpful staff

the staff were very helpful and everything went fairly well,near the completion things started to get a bit hectic but it all got sorted in the end.

17 de março de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

Thanks very much for the feedback, Robert. Pleased to hear it all worked out well and hope you're enjoying the new car!

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Great company

Very helpful staff from start to finish. Second time using this company and have been recommending. Nothing too much trouble and cars have arrived as ordered.

17 de março de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

We love reviews like this! Great news all around.

Thank you very much for sharing your experiences, Gillian.

Much appreciated

Ollie, Vanarama

Avaliado com 4 de um total de 5 estrelas

After a minor hiccup over the order my…

After a minor hiccup over the order my new Mercedes E200 AMG premium line is a dream to drive. Very good personal lease rates.

14 de março de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

We're pleased to hear you love the new car, got a good deal and that any problems were ironed out.

Thanks very much for passing this on, Joe.

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Excellent service and clear…

Excellent service and clear instructions from the start and at each stage of the process. Easy to contact.
Most important is the staff were not pushy at the start.

7 de março de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

Thanks very much for the feedback, Auzma. It's great to learn that things went smoothly at each stage and we weren't too pushy.

Enjoy the new car!

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. First time I have leased a car and the whole process was so easy. The people who I dealt with were all knowledgeable and nice. My car arrived on a transporter on the day and time frame as promised and everything was perfect. No annoying visits to a dealership and pushy sales people.
Well done motorama.

4 de março de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

It's fantastic to hear you had such a great experience and everything worked out well.

Enjoy the new car!

Thanks very much for passing on this feedback

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

David was excellent

David was excellent, sorting everything out regarding spec, delivery times, I am very happy with my truck and the service I received.

4 de março de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

That's great to hear and we'll pass this on. David will be chuffed!

Thanks very much

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Great service

Always kept me updated with the status of my order so i knew what was happening. Would highly recommend

4 de março de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

Thanks James. It's great to hear from your side that the communication was good and to learn that you'd recommend us!

Much appreciated

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Leased many vehicles over the years and…

Leased many vehicles over the years and can honestly say this was the smoothest and quickest I have ever had. There was no hard sell just great price great vehicle and great people to deal with.

2 de março de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

Wow! That's great in every respect!

Thanks very much indeed, Lee.

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

I found the company and staff very good…

I found the company and staff very good to keep me informed all the way though with the purchase as first time I have leased a vehicle

27 de fevereiro de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

Thanks very much for passing this on, Lawrence.

It's great that your first time sounds like a straightforward experience and you were kept informed throughout.

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Good company to deal with

This is the second vehicle I have leased from this company.
No issues, smooth transactions and done exactly what was asked.

27 de fevereiro de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

Thanks very much for the feedback and we're thrilled it was smooth and without issues!

Enjoy your new vehicle

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

A great experience

A great experience to deal with Motorama. I was kept up to date throughout the process and the vehicle arrived within three weeks of ordering. The whole process was smooth with no issues. Let's hope it's the same when returning the vehicle in 3 years time.

26 de fevereiro de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

It's great to hear you had such a positive experience with us and felt well informed throughout.

Thanks very much, Tahir. We'll also aim to replicate the smooth process in 3 years as you say!

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

A Pleasure to Deal With

Very pleased: Got my car within 5 Weeks of making the initial call - far quicker than anticipated. Joel and the rest of the Motorama team were professional and helpful throughout the whole process. Great value too - Motorama were far cheaper than other lease firms that I made enquiries with. 5/5 service all the way.

25 de fevereiro de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

It's great to hear that you had such a positive experience and that we were by far the cheapest.

Thanks very much for sharing your thoughts, Martin. We'll pass this on to Joel and the rest of the team who will be thrilled.

Happy motoring!

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Really helpful with my initial inquiry…

Really helpful with my initial inquiry to lease a car, it did go abit quiet for a week or so,when I chased it upi was told that the credit company had issues with their system which delayed mine, however I was frustrated with the lack of communication, if i hadnt have rung then would I have gotten a call back, but that was only one very small issue and as im sales I do understand things happen.
But overall a good service Andre advised me well on my car.
Would recommend Motorama.

23 de fevereiro de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

Thanks very much for letting us know, Darren. It's great to hear that it all worked out well, but we will take on board your comments and review the details of your case. And we'll pass on your kind words to Andre.

Much appreciated and enjoy the new car!

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Fantastic company

Fantastic company. Rebecca Wilson deserves a special mention! Helped me with a quote all the way through to delivery. Would definitely recommend. Thanks again.

21 de fevereiro de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

Fantastic review!

Thanks very much for the feedback. We'll pass this on to Rebecca who'll be thrilled.

Much appreciated

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Very efficient customer service from…

Very efficient customer service from start to finish.

21 de fevereiro de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

It's great to hear it all went smoothly from your side.

Thanks very much

Ollie, Motorama

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