My Auntie recommended me to MrfluffyFriends, I went online today and saw 60% off!! Couldn’t believe my luck, ordered two round beds for my Frenchies straight away. Following this the customer service... Ver mais
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My Honey (Greyhound), already has experienced these doughnut style beds, they are her favourites, this new one was barely out of the packet, hadn’t even fluffed it up before she was trying to snuggle... Ver mais
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These beds are beautiful, my cat absolutely loves the two he has. They are very good quality, there is no comparison to the cheaper ones. They really are worth every penny. The customer service is ex... Ver mais
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The online buying experience of the bed was great. The colour (light grey) is disappointing because it has more of the under fabric visible than the picture did so it looks flecked rather than one... Ver mais
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Detalhes da empresa
Escrito pela empresa
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at info@mrfluffyfriend.com. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
Informações de contato
4,5
Excelente
338 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The online buying experience of the bed…
The online buying experience of the bed was great.
The colour (light grey) is disappointing because it has more of the under fabric visible than the picture did so it looks flecked rather than one light grey colour. It was vacuum packed and difficult to undo so I couldn't face trying to repack it and return.
It is a little big for the space - my fault!
My dog uses it at least once a day but it has not replaced the sofa which I had hoped. Thank you.
12 de setembro de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for sharing your detailed feedback, Mary. We’re glad to hear that you had a positive online buying experience and that your dog is using the bed every day.
We’re sorry that the light grey colour wasn’t quite what you expected and that the vacuum packaging made the bed difficult to handle. We also understand that the size was a little larger than ideal for your space. We appreciate you being so open about each of these points, and we’ll certainly take your feedback into account as we continue improving our products and customer experience.
We hope your dog continues to enjoy the bed, even if the sofa remains a favourite for now! 🐾
I have 3 small yorkies i bought thre…
I have 3 small yorkies i bought thre anxiety beds when they were pups and they loved them. The biggest one used to suck on a particular spot like a dummy. Recently bought 3 anxiety blankets. Same great quality and lovely texture. Again all 3 love them. The smallest likes it to sleep in. The middle fights with it and hides under it. Strangely enough the biggest has decided to suck on one little spot of it and she relaxes and is asleep in a few minutes. Maybe i need to get one for myself? Lovely product washes well dries fast.
28 de setembro de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Diane, what a lovely story! Thank you so much for sharing how your three Yorkies have taken to both their anxiety beds and blankets. 🥰
It’s especially adorable that they’ve each found their own way to enjoy the blankets — from sleeping in them and hiding underneath to having that familiar little spot that helps your biggest Yorkie relax and drift off so quickly. We’re also delighted to hear that you’re happy with the quality, texture, and how easy they are to wash and dry.
And perhaps you do need one for yourself after all! 😄
The dog bed arrived well wrapped and…
The dog bed arrived well wrapped and once it had been left to expand we were a bit disappointed how flat and small it was compared to the AI video we saw online
21 de setembro de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for sharing your experience, Jane. We’re sorry to hear that, after allowing the bed time to expand, it didn’t look as full and spacious as you expected from the video you saw online.
We understand how disappointing that can be, especially when the product arrives looking different from what you had in mind. We appreciate you bringing this to our attention and will certainly take your feedback into account.
Lovely little blanket for Tilly’s day bed.
Lovely little blanket lust right for Tilly’s day bed. She investigated it as soon. as I put it in there and snuggled down straight away. She loves it and the colour is lovely.
15 de setembro de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you so much for your lovely review, Jill! We’re delighted to hear that the blanket is just right for Tilly’s day bed and that she snuggled down straight away. 🥰
It’s wonderful to know she loves both the cosy feel and the colour. We hope Tilly enjoys many more peaceful and comfortable moments with her new favourite blanket!
My Honey (Greyhound)
My Honey (Greyhound), already has experienced these doughnut style beds, they are her favourites, this new one was barely out of the packet, hadn’t even fluffed it up before she was trying to snuggle up in it.
The only downside was the fairly long wait for them to arrive but have to say they are worth the wait.
22 de setembro de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you so much for your lovely review, Susan! How adorable that Honey recognised her favourite doughnut-style bed straight away and was already trying to snuggle in before you even had a chance to fluff it up! 🐾
We’re sorry that the delivery took a little longer than expected, but we’re so pleased to hear that you feel the wait was worthwhile. We hope Honey enjoys many more cosy and relaxing moments in her new bed!
Comfy
Easy to order, well packaged and delivery was good.
24 de setembro de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hi Nick! Thanks so much for your lovely review. We’re glad to hear that ordering was easy, your package arrived well protected, and the delivery went smoothly. 😊
We really appreciate you taking the time to share your experience, and we hope you enjoy many cosy moments with your new MrFluffyFriend!
Very soft but could be a bit wider
Very soft but could be a bit wider. Dog loves it
15 de setembro de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for your review! We’re glad to hear that you find the bed very soft and, most importantly, that your dog loves it. 🫰
We also appreciate your feedback about the width. We’ll keep this in mind as we continue improving our products and sizing options. We hope your pup enjoys many cosy and comfortable moments in their new bed!
Great Bed my fluff ball loves it.
11 de setembro de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you so much for your lovely review, Deborah! We’re delighted to hear that your fluffy friend loves the new bed. 🐾 We hope they enjoy many cosy and relaxing naps in their new favourite spot!
My dog loves her big comfy bed and…
My dog loves her big comfy bed and although I had a couple of problems, you sorted out for me
thank you
3 de setembro de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you so much for your lovely review, Karen! We’re delighted to hear that your dog loves her big, comfy bed. We’re also glad that our team was able to help resolve the issues you experienced. Your kind words and appreciation mean a lot to us. Wishing you both many cosy and relaxing moments together!
Easy to order
Easy to order, fast despatch and delivery. Got two beds now and Dogs love them
1 de setembro de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for your wonderful review, Noreen! We’re happy to hear that ordering was easy and that your delivery arrived quickly. It’s especially lovely to know that you’ve now got two MrFluffyFriend beds and that your dogs love them both! 🐾
Thank you for coming back to us and for sharing your experience. We hope your pups enjoy many more comfortable naps in their favourite beds!
Happy With everything
I emailed the company as I ordered 2 dog beds as only one arrived on the first delivery and it looked like it would never turn into the fluffy bed I ordered.it was vacuum packed.Well its just fabulous and the company answered my e nsil within an hour reassuring me about everything and sure enough next day the second bed arrived ..IM VERY IMPRESSED WITH THEIR CARING ATTITUDE
2 de setembro de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you so much for your wonderful review, Rosaleen! We’re delighted to hear that everything worked out well in the end and that your beds transformed into the fluffy, cosy beds you were expecting after being vacuum-packed.
It’s also lovely to hear that our team was able to reassure you quickly and that the second bed arrived the very next day. Your kind words about our caring attitude truly mean a lot to us. Thank you for choosing MrFluffyFriend and for giving us the opportunity to help!
My pup loves the comfort.
My pup loves the comfort he sleeps so well in it.Unfortunately he has ripped the zip off the back and the packing is no longer secure.I am going to have to have it repaired.
2 de setembro de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for your review, Gerard! We’re so pleased to hear that your pup loves the comfort of his MrFluffyFriend and is sleeping so well in it.
We’re sorry to hear that the zip at the back has been damaged. We understand how inconvenient that is, especially when it affects how securely the bed stays together. Please feel free to reach out to our customer support team with your order details and, if possible, a photo of the issue so we can take a closer look and see how we can help.
The instructions with fluffy friend are…
The instructions with fluffy friend are very clear and easy to follow . The bed seems really cosy and we hope our rescue Jessie will begin to use it . She was probably abandoned and lived outdoors so prefers lying on the floor . As winter approaches I'm sure she will seek the comfort of fluffy friend .
1 de setembro de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for your lovely review, Mairead! We’re glad to hear that you found the instructions clear and easy to follow, and that Jessie seems to be enjoying the comfort of her new bed.
It’s completely understandable that she may need a little time to discover her new favourite resting spot, especially after being used to sleeping outdoors. We hope that as the weather gets colder, she’ll find her MrFluffyFriend cosy and inviting and settle in for many comfortable naps.
Bernie is a happy boy
Web page was excellent good communication letting me no when it would be on its way,the size is spot on with bernies cage the pillow is of good quality and he sleeping lovely.
29 de agosto de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you so much for your wonderful review, Jason! We’re delighted to hear that the size fits perfectly in Bernie’s cage and that he’s already sleeping so comfortably on his new pillow.
It’s also great to know that you were happy with the quality, communication and overall experience. We really appreciate you choosing MrFluffyFriend and sharing Bernie’s happy update with us!
Excellent product but maybe a bit slow…
Excellent product but maybe a bit slow on the delivery but would use again
17 de agosto de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for your review, Peter! We’re glad to hear you’re happy with the product and would choose us again. We’re sorry the delivery took a little longer than expected, and we appreciate your patience. We hope your next experience is even smoother!
I received my fluffy dog bed my item very well
I received my item very well
packed. The dog bed looks as described, soft and fluffy but I’ve not managed to get my dog to lie on it yet, she just walks around it looking at it suspiciously but I’m sure that when she does sleep on it she’ll be pleasantly surprised. I will let you know.
30 de agosto de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you so much for sharing your experience! We’re glad the bed arrived well packed and looks as described. It sounds like your dog is still deciding whether to trust this mysterious new addition to the home! 😄 We hope she soon gives in to the comfort and discovers her new favourite sleeping spot.
Beautiful product both our Dogs loved…
Beautiful product both our Dogs loved it. Very happy with it & would definitely buy from you again . Good Quality & fast delivery 😀
25 de agosto de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you so much, Sharon! We’re delighted to hear that both of your dogs loved their new beds and that you’re happy with the quality and delivery. It means a lot to know you’d choose us again. Wishing your two pups many cosy and comfortable naps!
The “real”CEO reached out after I left…
The “real”CEO reached out after I left a bad review
He offered to send a replacement bed, free of charge, no strings ( I had already received a full refund for the previous one) as he wanted me to try again.
This bed completely different from the first and my dog hasn’t stopped using it. So the original one must have been faulty/stored incorrectly, who knows, but this one is like chalk and cheese and I’m more than happy to leave a positive review and total respect to the company for believing in their product so much they are willing to put their money where their mouth is.
Thank you Bob
15 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you so much, Sharron, for giving us another chance and for sharing such an honest and thoughtful review. It means a great deal to us to hear that the replacement bed was such a huge improvement and, most importantly, that your dog hasn’t stopped using it! We’re truly glad Bob could reach out and make things right. Your kind words and trust in our team mean more than you know. 💙
Love these cool mats
I now have two cool mats for my dog Lily, she loves them & spends a lot of time laying on them.
I would definitely recommend them as they actually do work & keep her cool
25 de agosto de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you, Carol! We’re so happy to hear that Lily loves her cool mats and spends so much time relaxing on them. It’s wonderful to know they’re helping her stay comfortable and cool. And having two must mean she has plenty of options for finding her favourite spot! 😊
Excellent quality my dog Dolly likes it…
Excellent quality my dog Dolly likes it and my cat peggy likes it
24 de agosto de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you so much for your lovely review! We’re delighted to hear that both Dolly and Peggy are enjoying the bed. 🐾 It sounds like you’ve got two very happy customers at home! We hope they continue to enjoy many cosy moments together.
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