My Auntie recommended me to MrfluffyFriends, I went online today and saw 60% off!! Couldn’t believe my luck, ordered two round beds for my Frenchies straight away. Following this the customer service... Ver mais
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Veja o que dizem as avaliações
My Honey (Greyhound), already has experienced these doughnut style beds, they are her favourites, this new one was barely out of the packet, hadn’t even fluffed it up before she was trying to snuggle... Ver mais
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These beds are beautiful, my cat absolutely loves the two he has. They are very good quality, there is no comparison to the cheaper ones. They really are worth every penny. The customer service is ex... Ver mais
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The online buying experience of the bed was great. The colour (light grey) is disappointing because it has more of the under fabric visible than the picture did so it looks flecked rather than one... Ver mais
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Detalhes da empresa
Escrito pela empresa
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at info@mrfluffyfriend.com. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
Informações de contato
4,5
Excelente
338 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dog loved her sofa as she has snapped…
Dog loved her sofa as she has snapped her cruciate and loves sleeping with head on cushion . Only down side is the packaging, thought it would have been better in cardboard box instead of scrounged up in plastic
8 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for your feedback, Judi. We’re really sorry to hear about your dog’s cruciate injury and hope she continues to find comfort resting with her head on the cushion. We also appreciate your honest note regarding the packaging — we’ll take this into consideration for future improvements 📦
Senior girl seems to like it.
Based on other dog related orders, this one seem to take bit longer to arrive.
Blanket feels cool on touch, and 12.5 old Staffy seem to realise what it does and doesnt make it in a pile or ball :) keeps it spread out on her orthopedic bed.
18 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for your detailed review. We’re pleased to hear the cooling blanket is helping your senior Staffy stay more comfortable, and it’s great that she naturally keeps it in place on her orthopedic bed.
Excellent customer service!
18 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for your kind words, Mrs Angie Thurston. We’re very happy to know you had a positive experience with our customer service.
Great service and good quality
Great service and good quality
3 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for your feedback, Rosaleen. We’re glad to hear you’re happy with both the service and the quality of your order.
A happy dog 🐕🦺
Our dog is very happy with her MrFluffyFriend cosy doughnut bed.
Whilst it appears to be well made and the zipped cover is easy to remove for washing, in my opinion the price was a tad high.
6 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for your kind review, Bill! 😊 We’re really happy to hear that your dog is enjoying her cosy doughnut bed and that you find the cover easy to remove for washing. We also appreciate your honest feedback regarding pricing — it’s always valuable to us.
These cool mats saves dog life.
These cool mats saves dog life.
As my dog has a double coat it helps her to cool down a lot being a senior dog at 16.
15/06/26
11 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hi Veronica,
Thank you so much for your wonderful feedback 😊 We’re truly glad to hear that the cooling mat is helping your senior dog stay comfortable, especially given her double coat. It’s great to know it’s making a real difference for her wellbeing.
Ordered my product
Ordered my product, was kept updated as to when my order would arrive, easy to order products, my order arrived on time
Great product
12 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hello Julie,
Thank you for your kind review! 🙌🏼 We’re happy to hear that your ordering experience was smooth and that your product arrived on time. We really appreciate your support!
Had this bed before
Had this bed before , both my dogs have them .needed to replace one ,so got a replacement . They love them .
Happy dogs happy me
11 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hello Karen,
Thank you so much for your lovely message 🤗 We’re delighted to hear both of your dogs are enjoying their beds. “Happy dogs, happy me” is exactly what we love to hear! 🐾
Cosy and comfy
I am happy with the bed, it is nice and fluffy and just the right size for my little papillion. I think it was rather expensive though.
10 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for your feedback, Rachel 😊 We’re really glad to hear your little Papillon is enjoying the bed and finding it cosy and comfortable. We appreciate your honest comment on pricing as well — it means a lot to us.
Great service and products
Customer service is brilliant and our dog loves the bed we bought for her. It is comfortable, supportive, well made and durable. Thank you!
9 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you so much, Jo! 😊 We’re delighted to hear you’re happy with both our service and the bed, and even happier that your dog loves it. Your kind words truly mean a lot to us!
Good addition
Actually, I'm gutted!
I ordered the XL Mr Mc mat and it was the XXL I should have ordered!!! Whilst my boy is happy to have another McFluffy friend to lie on, (now in 3 rooms!) he has paw overhang, whereas the circular one with the head rest right round is the most popular still... my bad!!! Keep it up McFluffy, wash, dry and keep fluff fluffy, no thinning or clumps! (Unlike cheaper versions before I found you)
8 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you so much for your lovely and honest review, Sue 🐾😊 We’re glad your boy is still enjoying his MrFluffyFriend in every room! Even if the XL wasn’t quite the right fit this time, it sounds like he’s still living his best comfy life — paw overhang and all 😄🩵 We really appreciate your support and kind words about the quality, washability, and fluffiness!
Lovely product
Lovely product, well infirmed of delivery, cat lives it!
1 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hi Margo,
Thank you!🐱🩵 We’re so happy to hear your cat is loving the product and making it her own already! 😊
Feels like a blanket although cool
Feels like a blanket although cool. My dog loves it
8 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you, Mrs H 🐶☀️ Lovely to hear your dog is enjoying it! We’re glad it’s keeping them comfortable while still feeling cool and soft 🐾💙
Ordered a bed/cushion
Ordered a bed/cushion. Item priced at £278, I paid £100 item recieved was of cheap quality, barely filled, and zipper looked to be failing before first use. After contacting customer service, was asked to ship item back to Germany once there id recieve my refund, PayPal refunded me instead. Dont waste your time!
1 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
We’re sorry to hear about your experience, Scott, and we understand your frustration regarding the product.
Unfortunately, we’re unable to locate your order based on the information provided, so we also cannot review any previous communication from our support team in detail.
However, we understand from your message that the matter has already been resolved through a PayPal refund.
We’re still here to help if you need anything further. 🐾
Good quality dog bed
I was expecting my purchase to arrive a little sooner than it did but that doesn't really matter. I have 2 old terriers and a mini-dachshund, Hebe, who is just coming up to 3. She has an absolute obsession with eating the stuffing out of dog beds, something that has cost me quite a bit and driven me crazy!. Your sofa bed arrive a week ago and is still in one piece, much appreciated by the older dogs. Hebe has only pulled it around the kitchen once - so far. Unfortunately she has turned her attention on to the pillow which has had a hole in it big enough for her to pull out and eat the stuffing. I have put it out of reach and will fix the hole - again - soon. All in all though a huge improvement on other beds.
5 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for such an entertaining review, Mrs Bonnell! 😄 It sounds like Hebe has made it her personal mission to test every dog bed on the market. We're delighted to hear the sofa bed is holding up much better than previous ones and that your older terriers are enjoying the comfort. We wish you the best of luck in the ongoing battle between Hebe and the pillow! 🐶
Great service
Great service , good quality bed for dogs and good value too .
4 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you, Roger! 🌟 We're so pleased that you found both the service and the bed to be great value. Knowing that our products and support have met your expectations means a lot to us.
Good communication great service
Good communication great service
1 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Christine, we really appreciate your feedback. 💙 Clear communication and helpful service are things we work hard on every day, so it's wonderful to know that this was reflected in your experience.
The anti anxiety bed is just amazing!
The anti anxiety bed is just amazing! We followed the steps as instructed to let it fluff up and our dogs couldn't wait to try it out. This is the second bed we have had from you and the quality is gold standard. Ordering is easy and they are incredibly good value for money.
1 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for your continued support! 🏆 The fact that this is your second anti-anxiety bed means the world to us. We're thrilled that your dogs couldn't wait to jump in and that the quality has lived up to your expectations once again. Here's to many more cozy naps ahead! 🐾
Excellent product
Excellent, practical and beautifully designed product. Our 10 year old whippet absolutely loves his new anxiety relieving dog bed. It has definitely helped him in so many ways, we can see this difference after only a few weeks of it arriving. Thank you!
3 de junho de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Frances, thank you for sharing this—what a lovely update 🐾 It’s especially rewarding to hear that your whippet has not only accepted the bed but is already showing visible benefits after just a few weeks. Wishing him many more calm and comfortable naps ahead ✨
Good calming bed
I've been buying the calming bed for a few year's now I love the way they have a removable cover for washing and Skye is more relaxed
29 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hi Veronica,
It’s great to hear Skye is feeling more settled 😊 And even better that the washable cover makes life easier for you—that practical comfort is exactly what we aim for 🐶🛏️
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