My Auntie recommended me to MrfluffyFriends, I went online today and saw 60% off!! Couldn’t believe my luck, ordered two round beds for my Frenchies straight away. Following this the customer service... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
My Honey (Greyhound), already has experienced these doughnut style beds, they are her favourites, this new one was barely out of the packet, hadn’t even fluffed it up before she was trying to snuggle... Ver mais
A empresa respondeu
These beds are beautiful, my cat absolutely loves the two he has. They are very good quality, there is no comparison to the cheaper ones. They really are worth every penny. The customer service is ex... Ver mais
A empresa respondeu
The online buying experience of the bed was great. The colour (light grey) is disappointing because it has more of the under fabric visible than the picture did so it looks flecked rather than one... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at info@mrfluffyfriend.com. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
Informações de contato
4,5
Excelente
338 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service fabulous dealing with…
Customer service fabulous dealing with an issue regarding my purchase very promptly .Freddie loves his first bedtime bed after leaving his crate. He's a big boy now!
25 de abril de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Penny, this is such a heartwarming update 🩵 Freddie sounds like he’s really stepping into his “big boy” phase in his new bedtime bed. We’re glad our team could help quickly when you needed support 🐾
Certainly a comfortable, warm bed.
I love the product, and so does my dog! The first one I bought much too small, but he pushed into it! He loved it so much that I bought another, and bigger .... in fact too big really, but he has room to stretch out.
It kept my dog very cosy during the winter nights in our mobile home.
Although the bed is soft and comfy, it seems remarkable robust, as all his rough play doesn't harm it.
It washes beautifully and dries quickly. I must say that I found it a little challenging recovering it after the wash, but soon got used to it.
Unfortunately, the zip broke on our first one, so I'm hoping that doesn't repeat.
The only negative remark I have is the length of time it took to arrive. The company did send regular updates however.
6 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hi Michael,
Thank you for such an honest and balanced review 🌿 It’s great to hear your dog is comfortable year-round, and we also really appreciate you mentioning both the zip and delivery timing—feedback like yours genuinely helps us improve 🐕
their customer service is excellent
their customer service is excellent. i bought the wro ng size and it was easily and quickly rectified.
27 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for your kind words, Mrs. Hutton! We're delighted to hear that our customer service team was able to quickly and easily help when the wrong size was ordered. Making sure both pets and their owners have a great experience is always our goal. We truly appreciate your support and feedback! 🐾
Great service
Great service
Delivery took.about a week.but worth the wait i bought 2 pet beds very good quality both my pets enjoy the comfort of the beds and havent destroyed them.by chewing them i hope they will.last a long time
17 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hi Christopher,
Thank you for sharing your experience! It's great to hear that both of your pets are enjoying their new beds and finding them comfortable. We also appreciate your patience with the delivery time, and we're delighted you feel the quality was worth the wait. Wishing your furry companions many years of cozy naps ahead!
Orthopaedic dog sofa
Very pleased with the dog sofa, lovely and soft and so far my dog is using it which is a plus as he has refused to use a dog bed before!
28 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hi Vivienne,
We're so pleased to hear your dog has taken to the orthopedic sofa, especially after refusing previous dog beds! That's quite the compliment. We hope it continues to provide him with a comfortable spot to relax and unwind.
Already left a bed review
Already left a bed review. Bought 3 but only doing one review
11 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you, Dave! We appreciate you taking the time to leave a review, especially after purchasing three beds. Your support means a lot to us, and we hope all three are being enjoyed by their lucky owners.
Chet our lovely dog loves his bed
Chet our lovely dog loves his bed. He is sooooo relaxed night and day when he's on it.
23 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hello Julia,
Chet sounds like he's living his best life! We're delighted to hear he's so relaxed and comfortable in his bed, both during the day and at night. Thank you for sharing this lovely feedback.
A good quality product
A good quality product, well made l have to bribe my dog to leave it.
23 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
That may be one of the best compliments we could receive, Philip! 😄 We're thrilled to hear your dog loves the bed so much that convincing him to get up is a challenge. Thank you for your kind words about the quality and craftsmanship.
It's a great product and pretty…
It's a great product and pretty comfortable for my big lab, he loves it.
13 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you so much for your lovely feedback, Syed! 🩵 We’re really happy to hear that your Labrador finds the bed comfortable and loves it. That’s exactly what we aim for at MrFluffyFriend™ — comfort for every size and breed.
Good quality product.
1 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hi Clive,
Thank you for your kind review,! 🐾 We’re glad to hear you’re happy with the quality of the product. We truly appreciate your support! 😊
My dog behaved exactly like the videos!! Loves the beds.
Having an old, very large GoldenDoodle with slightly poor back legs I looked at your videos and took a chance. I bought 2 large "sofa" beds for him. Well, it was quite amusing to watch his reaction then - and ever since - he acted immediately just as your videos showed other dogs doing! He absolutely loves them. Very comical! I have one in the living room where his old duvet bed was and one in the study. I certainly wish I had not hesitated so long. He looks comfortable that's for sure!
27 de abril de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you so much for your wonderful and detailed review, Nicola! 🐾 We absolutely loved hearing about your GoldenDoodle’s reaction — it’s amazing (and a little funny!) that he behaved just like in our videos. We’re especially happy to hear the beds are helping him feel comfortable despite his age and back legs. It means a lot that you chose to give them a try, and even more that he now enjoys them so much. 😊
My little dog Bobby loves his new…
My little dog Bobby loves his new fluffyfriend dog bed it is so soft & comfortable I am so glad that I bought it for him.
24 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hi Joan,
Thank you for your lovely feedback! We’re so happy to hear that Bobby is enjoying his new fluffy bed and finding it soft and comfortable. It’s wonderful to know you’re glad you made the purchase — that means a lot to us! 🩵
I used your size guide for our Jack…
I used your size guide for our Jack Russell when ordering, all went really well with the delivery.However It was disappointing it was too small, he really hasn't used it because of that. So I would recommend going up a size.
24 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for your honest feedback, Denis! 🤗 We’re glad to hear the ordering and delivery process went smoothly. We’re sorry the size turned out to be too small for your Jack Russell — we completely understand how important the right fit is. Your recommendation to size up is appreciated and will certainly help other customers when choosing.
He enjoys the cooling mats especially…
He enjoys the cooling mats especially with the much warmer temperatures. He does move from one mat to the other after quite some time. Proberbly to keep cool.
24 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hi Andrew,
Thank you so much for your lovely feedback! We’re really happy to hear that your dog is enjoying the cooling mats, especially in the warmer weather. It’s great to know he’s naturally moving between them to stay comfortable — that’s exactly what they’re designed for!
She knew this was for her!
Our Labrador knew this was for her as soon as we opened the package. She has spent many very comfortable hours on her new bed since then...
14 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you so much for your lovely review, Simon! 🐾 We absolutely love hearing that your Labrador knew the bed was hers right away — that’s always the best sign! It’s wonderful to know she’s been enjoying many cozy and comfortable hours in her new bed. Wishing her many more happy naps ahead! 🩵
Great bed for anxious dogs.
My dog just loves her new fluffy bed. Quality of material is excellent.Also very happy with the speed of delivery.
20 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hi Elizabeth,
Thank you for your wonderful feedback! 🐾 We’re so happy to hear your dog is loving her new fluffy bed and that the quality and delivery speed met your expectations. It means a lot to us to know the bed is helping your anxious pup feel comfortable and secure.
Dog loves it
Dog loves it, was disappointed when I first unwrapped as it was not as firm and square as advertising, but saying that dog loves it
19 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Thank you for your honest feedback, N Starling! 🐾 We completely understand your first impression after unwrapping, as the bed can take some time to fully expand and settle into shape after being vacuum packed. We’re really happy to hear that despite this, your dog absolutely loves it — that’s the most important part! Thank you again for sharing your experience with us. 😊
Benji my dog loves his new bed
Benji my dog loves his new bed. Very comfortable and relaxing. He looks very happy when he is in his bed...
20 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hi Andrea,
Thank you so much for your lovely feedback 😊
We’re delighted to hear that Benji is enjoying his new bed and finding it so comfortable and relaxing 🐾 It’s wonderful to know he looks happy and settled in it—that’s exactly what we hope for!
Thank you again for sharing your experience 🩵
Missing delivery
Missing delivery
Item not received, tracking not showing on the Shop app and the Evri tracking not working. sent an email to their "Reach out to Us" email which bounced back ! assume this was therefore a scam and £19.95 wasted money
18 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hi Ms Davina,
We’re really sorry to hear about your experience, and we completely understand how frustrating this situation must be.
We’ve checked our system, but we’re unfortunately unable to locate any order matching the details in your review. Because of this, we’d kindly ask if you could double-check whether the purchase was actually made with MrFluffyFriend, or if it may have been with another company using a similar name. This does sometimes happen, and we completely understand how confusing it can be.
If your order was placed with us, please reach out directly at info@mrfluffyfriend.co.uk, and we’ll make sure to look into this for you right away.
If it turns out the order wasn’t made with us, we’d really appreciate it if the review could be moved to the correct page, as feedback like this can unfortunately have a serious impact on small businesses like ours.
We’re here to help and would like to get this resolved with you as quickly as possible.
The blanket is so soft my new puppy…
The blanket is so soft my new puppy loves to snuggle down with it.
Delivery could have been quicker
17 de maio de 2026
Avaliação não solicitada
Resposta da MrFluffyFriend™ United Kingdom
Hi there,
Thank you for your kind review 😊
We’re so happy to hear your new puppy loves snuggling up with the blanket—that’s exactly what it’s made for!
We also appreciate your note about delivery speed. We’re always working with our shipping partners to improve timing and make the experience even better.
Wishing you and your puppy many cosy moments together 🐾
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.