Josh, Jack, and Rio came to install my cabling etc in readiness for receiving our new Squirrel router tomorrow. They were very professional in their approach, very courteous, and were great ambassador... Ver mais
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Veja o que dizem as avaliações
Today instalation didn't go as expected at first but after speaking to the supervisor things looked up for me . The guys Joey, Liam and Stefan bent over backwards and installed to my needs . They h... Ver mais
A empresa respondeu
Great service , installation engineers were efficient and respectfull of myself and property .Had issueon 1st installation attempt due to stuck pipping. Resolved in a week and 2nd attempt went smoot... Ver mais
A empresa respondeu
Great service from Stefan. He listened to where we wanted the internet installed, worked efficiently, and got everything set up quickly. He was approachable, professional, and made the whole process e... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
MS3 Networks is a Full Fibre Broadband network provider based in Hull, bringing competition and choice to customers. MS3’s high quality infrastructure enables our wholesale partners to provide futureproof connectivity options including gigabit broadband, ethernet and dark fibre services to homes and businesses in Hull and parts of Northern England.
Informações de contato
Owen House Owen Avenue, Priory Park, HU13 9PD, Hessle, Reino Unido
- 01482 736133
- info@ms-3.co.uk
- www.ms3networks.co.uk
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The switch from Kcom to MS3 was handled…
The switch from Kcom to MS3 was handled entirely at their end and we had zero issues.
The installation staff were knowledgable, efficient and friendly.
An initial speed test after installation for the 900mb/s connection produced a speed of 946.64mb/s. I think the numbers speak for themselves.
Would definitely recommend.
11 de maio de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi,
Thank you for this 5* review, we love that you had such a good switch and installation experience!
Its also great to hear about the speed you are receiving!
Them numbers certainly do speak for themselves.
Kind regards,
Team MS3 💜
Msc amazing helpful staff
Msc amazing helpful staff, from the man on the phone through to the engineer's; couldn't fault them for their attention to detail. 100% recommendation. Thank you everyone. Gold stars 🌟 all round.
12 de maio de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hello,
Thank you for this amazing review!
We love the 5* review but also the Gold stars!
We hope you enjoy your new connection!
Kind regards,
Team MS3 💜
Had my new broadband fitted today
Had my new broadband fitted today, Josh was very helpful really friendly and helped with any questions I had. Made me feel at ease, would highly recommend
12 de maio de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hello,
That is great to hear that Josh was very helpful and answered all of your questions, we'll make sure to pass this onto him!
We hope you enjoy your new connection!
Kind regards,
Team MS3 💜
Resposta da MS3 Networks
Hello,
Thank you for the brilliant 5* review!
We're really pleased to hear our team was friendly and efficient and you would recommend!
We hope you enjoy your new connection!
Kind regards,
Team MS3 💜
Josh was absolutely brilliant from…
Josh was absolutely brilliant from start to finish. Very helpful, informative and professional throughout the whole job. He explained everything clearly, got straight on with the work and made the whole process easy and stress-free.
Couldn’t have asked for better service honestly. A genuine credit to the company and a very hardworking member of staff. Would highly recommend.
12 de maio de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi Shaun,
Thank you for the brilliant review! We're glad to hear that Josh was professional and informative during his visit, and that he helped make the process stress free. That's what we love to see. We'll be sure to pass along your lovely feedback to Josh, I'm sure he'll be made up!
Thank you again, and welcome to MS3.
Kind regards,
Team MS3 💜
Absolutely brilliant service all the…
Absolutely brilliant service all the guys who did the work were Absolutely spot on and left everything clean and tidy will be recommending ms3 in the future
8 de maio de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi Christopher,
Thank you for leaving such a great review! We really appreciate it.
We're very pleased to hear our engineers were brilliant and left your property nice and tidy - that's what we want to see.
Thank you again, and welcome to MS3!
Kind regards,
Team MS3 💜
Resposta da MS3 Networks
Hi John,
Thank you for the 5 star review, this is greatly appreciated.
We are happy that the service was sorted to your expectations and we hope you enjoy your new service with us.
Kind Regards,
Team MS3 💜
Broadband installation MS3 network.
Engineer arrived in time slot provide, was polite and curtious and respected my property, discussed with me what he was going to do and we're to place cables and router .
7 de maio de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi there Alan,
Thank you so much for taking the time to leave us this fantastic review! We're so happy to hear that the engineer arrived on time, was respectful towards your property and explained what he was going to be doing before actioning it. That's what we like to see!
Thank you again, we hope you're enjoying your connection.
Kind regards,
Team MS3 💜
Really good professional installation…
Really good professional installation very quick very little mess nice box on the wall very happy with it
8 de maio de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi Scott,
Thankyou for taking the time to leave us a 5* Review.
We are pleased to hear your installation was professional and you are very happy with it.
We hope you enjoy your new connection!
Kind Regards,
Team MS3 💜
Friendly and efficient
Friendly and efficient. Zoe was first-rate.
7 de maio de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi Beverly,
Thank you for the amazing 5 star review, this is greatly appreciated!
We are more than happy that Zoe was first-rate and efficient. This feedback will be passed over to her.
Kind Regards,
Team MS3 💜
Whilst the date of installation took a…
Whilst the date of installation took a little while, possibly due to trees at the front of the house. Once the cable had been run to the house, the engineer to fit the unit was right on time and fitted the terminal box very quickly and without mess. However getting the connection to ZEN was a little more difficult. Possibly due to my lack of knowledge of these electronic systems. I had to get a friend to visit and organise the connection. In general, can't complain as I am rather aged.
J.H. Corse
6 de maio de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi John,
Thank you for the 4 star review.
I am pleased to read you are now connected and the installation was quick and mess free.
We appreciate the feedback and we hope you enjoy your new connection.
Kind Regards,
Team MS3 💜
Friendly & Timely
Engineer was there early as requested, worked quickly whilst being friendly & polite.
7 de maio de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi Jacob,
Thank you leaving an amazing 5 star review, this is greatly appreciated.
We hope you enjoy your new service with us.
Kind Regards.
Team MS3 💜
the lads were very lucky polite and…
the lads were very lucky polite and considerate of the neighbours, in and out within very little time couldn’t even tell they’d been there 0 mess left behind very satisfied
6 de maio de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi JJ,
Thank you for the amazing 5 star review!
We are glad that you had a good experience with our engineers and that they were polite and neat.
We hope you enjoy your new connection!
Kind Regards.
Team MS3 💜
Kev was brilliant
Kev was brilliant. Always on hand to help and answer questions. I wouldn't have switched it it weren't for him.
1 de maio de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi Sharon,
Thanks so much for taking the time out of your day to leave this wonderful 5 star review! We're so glad you had the excellent service you deserve from Kev and we really appreciate the feedback. We'll make sure it gets passed on!
We do hope that you continue to enjoy your journey with MS3!
Kind regards
Team MS3💜
neil was very professional and the…
neil was very professional and the installer was top notch from start to finish
24 de abril de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi Steve,
Thank you for the amazing 5 star review!
The feedback is always appreciated and we are glad that you had a good experience with Neil and our installer.
We hope you enjoy your new service!
Kind regards
Team MS3💜
The chap was very professional and was…
The chap was very professional and was even respectful to catch the debris in a box so no mess. Thank you.
5 de maio de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi Anthony,
Thank you for leaving us a 5* Review.
We are pleased to read your feedback on the professionalism of the engineer, we will be sure to pass on your feedback.
We hope you enjoy your new connection!
Kind regards
Team MS3💜
Zoe was great
Zoe was great. Got us back online quickly and even came by the house to check everything was sorted. Great customer service
5 de maio de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi Helen,
Thank you for your amazing 5 star review this is greatly appreciated.
We will definitely pass this praise onto Zoe and we are glad that you experienced great customer service from her.
Kind regards
Team MS3💜
Had a positive visit from Neil the…
Had a positive visit from Neil the sales agent. Explained everything clearly, and found me a great deal from my new provider!! Will definitely recommend!
29 de abril de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi Kelly,
Thanks so much for your 5 star review! We appreciate that you took the time out of your day to submit this!
We are so pleased to hear that you had a great experience with Neil, we would be absolutely delighted to pass on this wonderful feedback to him.
We hope you enjoy your new service and please don't hesitate reach out if there's anything you need.
Kind regards
Team MS3💜
In and out installing was immediate
In and out installing was immediate, here at 8am all hooked up by 9 great people great service
30 de abril de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi Josh,
Thank you for your 5 star review, this is greatly appreciated!
We are more than happy to hear that your installation went forward as planned!
This will be passed over to our engineering team.
Kind regards,
Team MS3💜
The engineer was friendly didn't make…
The engineer was friendly didn't make any mess and was polite. The install went smoothly .
29 de abril de 2026
Avaliação não solicitada
Resposta da MS3 Networks
Hi there,
It's lovely to hear that you had a positive experience when getting your connection installed.
I will pass on your kind words to the engineering team and make them aware of your appreciation.
We are grateful for your 5* review and hope that you enjoy your new connection!
Kind regards,
Team MS3💜
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