My Private Network Avaliações 

362
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent help so performance with this software hasd improved immeasurably. The only slightly negative view from my side is that because of my great age, I'm not so good at chatting. Prefer voice a... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have been using My Private Network for several years now and across all five continents. Ninety nine percent of the time it works very well and for the one percent when it hasn't, usually because o... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been using MPN AS A VPN FOR8 years and every time I had a problem it was respond to witting a working day and often within Minutes The last problem was my VPN not connecting o my laptop -... Ver mais

Avaliado com 5 de um total de 5 estrelas

I am always amazed at the level of customer service provided by my private network. Not only do you get to 'speak' with actual people but these actual people sort out your problem promptly and effici... Ver mais

Detalhes da empresa

  1. Serviço de VPN

Informação fornecida por fontes externas variadas

My Private Network is a subscription based secure, encrypted virtual private network (VPN) service with servers in 43 countries throughout the world. Wherever you are in the world, My Private Network can provide you with a safe, secure, private internet connection bypassing local internet restrictions and geographic limitations to experience the internet your way. By using our service you can avoid any local internet monitoring by your ISP or country and connect directly to any one of servers in 43 countries worldwide.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

362 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(362)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

New laptop - unable to connect to MPN

I've been a user of MPN when working across Europe over some 8 years. Rarely has there been an outage and even more rarely have I needed to contact Support. Once again the response has been swift, efficient and the person (Afdzal) who provided the solution to my ineptitude was extremely helpful. Thanks all, keep up the good work!

10 de maio de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service

A great, reliable service and when a problem arises, they respond quickly with a solution. I found my ISP had discovered a way to block access and MPN came up not only with the solution, but step by step instructions of how to apply them.

5 de maio de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very solid and reliable; support team is excellent if there is a problem

We have been using My Private Network for several years now and across all five continents. Ninety nine percent of the time it works very well and for the one percent when it hasn't, usually because of quirks with the local wi-fi, then the support team have been very responsive, enabling us to overcome the problem quickly. This is how a service company should perform.....Many thanks.....D&J

5 de maio de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent product, great service

Used the MPN vpn service for about 8 years whilst living in Sweden. Enabled us to watch BBC iPlayer etc when no conventional British TV was otherwise available. First class product and well worth the money. Much better than risking some of the alternative so called free of charge vpn's.

4 de maio de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

perfect

very fast support and working perfectly much better than any othe vpn service i used before .
I can only recommend them

3 de maio de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Problem connecting VPN

Very swift response. Clear instructions to resolve problem. Problem resolved.
Fabulous company feel like there is some one just waiting to solve my problems.
Excellent

1 de maio de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant Support Network

I am very pleased with the support I received from your technician Chris, he solved my problem with speed and patience!! I have used your network for a number of years and always had first rate service. Thank you Chris.

1 de maio de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very helpful and efficient.

It's a little strange to have your computer operated by somebody else but also interesting to see how easily the experts manipulate the computer. I was left very impressed how quickly and efficiently my connection problems were solved.

1 de maio de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Again super support

Had problems with my GBR connection
in Italy
Chris from support team solved it in only 15 min
Thanks ever so much

Robert

27 de abril de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic

Quite simply an excellent friendly service .......................... sometimes it's not all about the money

Well done to all involved

ATB

John

27 de abril de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

great service

Not often we have a problem but when we do all the people who contact us to resolve the issue are very patient and get the job done with no hassle.

23 de abril de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service and a simple hassle free product

My Private Network is a simple and reliable VPN service with great performance, speed is as fast and well suited for HD streaming and file downloads.

I have been a customer for many years and My Private Network has always been my go to company for VPN services.

The customer service is excellent, all of the staff that i have had the pleasure of being helped by have been well informed, friendly and dedicated to helping solve my problems and have gone out of their way to help me to set up a VPN network that works.

I cannot recommend this service highly enough if you are looking for a VPN

21 de abril de 2015
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Not just for Geeks!

Signed up with some trepidation - terminology alone can be enough to put you off if you're not that technically minded when it comes to computers.
Couldn't figure out how to set it up - do I sign up for the country where I live, or the one I plan to visit? I got it wrong (a 50/50 thing!) but the help link proved very effective. Sent a query before bed and the explanation, together with the country adjustment was waiting for me in the morning.
So - instructions could be better for the non geeks - other than that - So far so good!

17 de abril de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Reliable, economical service with outstanding customer support!

As an ex-pat the luxury of having MPN is well appreciated. It was easy to set up and on the rare occasions that I have needed assistance this has been immediately available and has solved my problems (most of which arise only because of my limited computer skills). The service is reliable, low cost, and efficient. I do not hesitate in giving MPN my highest recommendation for both internet and tv/media uses.

17 de abril de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

I use this VPN Service when at our holiday home in Spain which enables me to watch our home (UK) TV. Superb and reasonably priced service.

15 de abril de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

customer service that is second to none!

I have used MPN now for over two years and I cannot fault it. Just had an issue with my update to Yosemite and the support was excellent. Immediate response, great patience - problem solved

14 de abril de 2015
Avaliação não solicitada

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