This company is a scam company-they ask for proof documents to be sent in the post but won't cover postage. I cancelled because of this but they still scammed money off my card. There is no way of c... Ver mais
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Veja o que dizem as avaliações
I've tried others like experian & clearscore but this is by far the best. A- because these are Extremely helpful and polite if you need to speak to an adviser which personally is what I look for. Th... Ver mais
Recent member, still in my trial time but sofar Im very impressed. Having promising thoughts that finally I may of found a tool that can start helping me repair a terrible history that I have found i... Ver mais
A empresa respondeu
Had a pleasure to talk to one of stuff. Very pleasant, patient and knowledgeable gentleman answered all my even silly question. They really seem to know about credit score and everything that affectin... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Get instant online access to your credit report & score for free with MyCreditMonitor. View your credit history and protect yourself against fraud.
Informações de contato
Charter Court, 50 Windsor Road, Berkshire, SL1 2EJ, Slough
- 0344 381 4163
- sarah@mycreditmonitor.co.uk
- www.mycreditmonitor.co.uk
4,1
Muito Bom
406 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
good on report but lack comms on cancelling
Decent experience with the report, I have tried to cancel within the 30 days, but have yet to have a confirmation. Hopefully this will be done.
3 de setembro de 2016
Avaliação não solicitada
Resposta da MyCreditMonitor
Hello Susan,
Thanks so much for your feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
good response
No clever backchat over the phone about prowess on the system (or lack of) It night be me but unique reference number not well sign posted
2 de setembro de 2016
Avaliação não solicitada
Resposta da MyCreditMonitor
Hello Ron,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
I'll be sure to pass on your praise to our team, who will be delighted with your feedback.
Thanks very much
Sarah King
Customer Service Expert
Really helpful team
Would recommend brilliant service brilliant team.
1 de setembro de 2016
Avaliação não solicitada
Resposta da MyCreditMonitor
Hi Tony,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
I'll be sure to pass on your praise to our team, who will be delighted with your feedback.
Thanks very much
Sarah King
Customer Service Expert
Resposta da MyCreditMonitor
Hello,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Very helpful
I am quite wary of services like this. However, the advice I received from the guy on the phone was sound, and I really appreciated it.
29 de agosto de 2016
Avaliação não solicitada
Resposta da MyCreditMonitor
Hello,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report. I'll be sure to pass on your praise to our team, who will be delighted with your feedback.
Thanks very much
Sarah King
Customer Service Expert
Resposta da MyCreditMonitor
Hello,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report. I'll be sure to pass on your praise to our team, who will be delighted with your feedback.
Thanks very much
Sarah King
Customer Service Expert
Fantastic report and delighted with the experience
I was unable to understand when I have seen the my first time credit report and straight call them.
The way they explain me it was phenomenal . They explain me each point to me and was free but the who spok to me he was gr8 . Sure going to activate soon. Thanking you and I will recommend to everyone.
25 de agosto de 2016
Avaliação não solicitada
Resposta da MyCreditMonitor
Hello,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
I'll be sure to pass on your praise to our team, who will be delighted with your feedback.
Thanks very much
Sarah King
Customer Service Expert
Why didn't I do this earlier!
Great site with useful information...I am watching my credit rating grow by following the valuable advice given.
25 de agosto de 2016
Avaliação não solicitada
Resposta da MyCreditMonitor
Hi Rachel,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Fantastic
Easy to use, informative, detailed and helpful.
23 de agosto de 2016
Avaliação não solicitada
Resposta da MyCreditMonitor
Hello,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Very good service easy to use and under quick and easy highly recommended
Excellent service easy to access and simple to understand hoghly recomended.
23 de agosto de 2016
Avaliação não solicitada
Resposta da MyCreditMonitor
Hi Sonia,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Resposta da MyCreditMonitor
Hello,
Thanks so much for your feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
credit rating
easy set up very informative I now know where I stand in terms of a credit rating extremely helpful
23 de agosto de 2016
Avaliação não solicitada
Resposta da MyCreditMonitor
Hello Will,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
. Not impressed.
I was signing up to experion and this site high jacked me. I didn't even realise until I tried to sign into experion. Very bad indeed.
23 de agosto de 2016
Avaliação não solicitada
Resposta da MyCreditMonitor
Hello,
Many thanks for your feedback and apologies that you feel we hijacked your Experian sign up. I can confirm that you have signed up to MyCreditMonitor, if you wish to cancel your membership please call our Call Centre on 0344 381 4163, alternatively you can email us at: enquiries@MyCreditMonitor.co.uk and include your membership number in the email so we can cancel it.
Kind regards
Sarah King
Customer Service Expert
Terrible
Useless service,don't reply to emails..
Cancelled agreement and they still took payments from my bank..
No reply to phone calls or emails..
If you like being scammed then try this company...
23 de agosto de 2016
Avaliação não solicitada
Resposta da MyCreditMonitor
Hello,
Many thanks for your feedback and I'm sorry that you had a bad experience with MyCreditMonitor. I have fed back your comments to the relevant departments to find out why you were charged post cancellation of your membership and to ensure the correct processes are in place to avoid this happening again.
Thanks for your feedback
Kind regards
Sarah King
Customer Service Expert
Resposta da MyCreditMonitor
Hello Jack,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Resposta da MyCreditMonitor
Hello,
Thanks so much for your feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
AWFUL.....not sent report and not replying to emails
This service was non existent! No report sent, cant access as no reference number and not replying to emails requesting cancellation
19 de agosto de 2016
Avaliação não solicitada
Resposta da MyCreditMonitor
Hello Susan,
Thanks so much for your feedback and I'm sorry that MyCreditMonitor didn't meet your expectations. I can confirm that your membership was cancelled on the 21st August. All relevant information regarding your membership is included in your Welcome email, unfortunately this Welcome email may have ended up in your junk mail folder.
Thanks very much
Kind regards
Sarah King
Customer Service Expert
Excellent service
Took advantage of the free trial and they cancelled it for me without any issues, may go back and get sub in a few month
18 de agosto de 2016
Avaliação não solicitada
Resposta da MyCreditMonitor
Hello Greg,
Thanks so much for your feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Very helpful
I know my credit rating is not great so it was good to see exactly how it stood.
18 de agosto de 2016
Avaliação não solicitada
Resposta da MyCreditMonitor
Hello,
Thanks so much for your feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
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