Myprotein Avaliações 

438
O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Káosz! Nem lehet szűrni, pl kiszerelésre. Ha kiválasztok egy kiszerelést, az ízeket nem szűri le arra, amik elérhetőek ebben a kiszerelésben. Nincsenek egységárak, pl /kg ár. Nehéz megallapitani, h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gyorsan megérkezett a rendelésem. A termék hű volt a leírásához. A FlavDropokból rendeltem egy párat (vanília, kókusz, citrom, cseresznye, barack), mindegyiknek lehetett érezni az ízét az ajánlott ada... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Good product and flavour: Impact whey protein natural flavours are good for my taste, not too sweet. Pricy, but in sale weeks its ok. Search function could be better, but purchase and delivery... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Trustworthy website, decent delivery speed. The clothing they offer is durable enough for every day gym wear, also stylish. My only problem is that they discontinued the clear vegan protein line, it... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

438 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(438)

284 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

good

Fast, good, easy.

5 de agosto de 2026
logotipo da Myprotein

Resposta da Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Avaliado com 2 de um total de 5 estrelas
logotipo da Myprotein

Resposta da Myprotein

Hi,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind Regards,

Stephen

Avaliado com 5 de um total de 5 estrelas
logotipo da Myprotein

Resposta da Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Avaliado com 1 de um total de 5 estrelas

After waiting for one week

After waiting for one week, I was informed that my package had been lost. Even if I place a new order, I won't receive it this week, and the refund will also take 3–5 business days.

27 de julho de 2026
logotipo da Myprotein

Resposta da Myprotein

Hi,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I did attempt to call you regarding this issue but I was unable to get through to you.

Instead I have messaged through your online account, please log into your account to view this message.

Thanks,

Sam

Avaliado com 5 de um total de 5 estrelas

I love MP products

I love tempo leggings, quality and price are brilliant :)
I use Vegan protein and MP is the first, who can create it with good texture and tasty favours.

5 de agosto de 2026
logotipo da Myprotein

Resposta da Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Avaliado com 1 de um total de 5 estrelas

Round 2: Still failing to ship my product

Round 2:

This situation is becoming increasingly frustrating.

As I mentioned previously, it appears that no additional investigation, effort, or corrective action has been taken regarding this case.

I have attached the failing shipment document again, which is exactly the same as the one provided before. Based on the current handling of the issue, it seems that we are simply repeating the same process that already led to the previous failed delivery.

What concerns me most is that I have yet to see any meaningful action aimed at actually resolving the problem. Instead, the response has mainly consisted of offering small amounts of credit, which unfortunately does not address the underlying issue. I am not looking for compensation tokens; I am looking for a solution and generosity.

Could you please take ownership of this case and explain what concrete steps are being taken to ensure that this shipment does not encounter the same issues as before? After months of delays, repeated communication, and ongoing inconvenience, I believe this is a reasonable expectation.

At this point, the experience is becoming worse rather than better, and my confidence in the process continues to decline.

I would appreciate a clear update on how this matter will be resolved.

Kind regards

15 de maio de 2026
logotipo da Myprotein

Resposta da Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Avaliado com 1 de um total de 5 estrelas

Delivery problem

I executed a high cost order at 27th of july. Since then nothing happened except an email which says that my order have not sent yet. My previous orders were delivered within 1 week or so. I find this really outrageous that nothing happaned since the email...

(My order number is: 770177197

27 de julho de 2026
logotipo da Myprotein

Resposta da Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Avaliado com 5 de um total de 5 estrelas

Loncsi

Könnyű rendelés

1 de agosto de 2026
logotipo da Myprotein

Resposta da Myprotein

Kedves Vásárlónk!

Köszönjük, hogy időt szánt arra, hogy értékelést írjon nekünk. Nagyon nagyra értékeljük visszajelzését.

Megjegyzései rendkívül értékesek számunkra, és segítenek abban, hogy folyamatosan fejlődjünk, valamint a lehető legjobb vásárlási élményt nyújtsuk ügyfeleink számára. Köszönjük, hogy megosztotta velünk tapasztalatait.

Ha bármilyen kérdése van, vagy bármiben segítségére lehetünk, kérjük, ne habozzon kapcsolatba lépni velünk fiókján keresztül. Örömmel segítünk.

Még egyszer köszönjük támogatását, és reméljük, hogy hamarosan újra kiszolgálhatjuk Önt.

Üdvözlettel,

Natalia

Avaliado com 5 de um total de 5 estrelas

❤️💪perfekt für mich

❤️💪perfekt für mich

1 de agosto de 2026
logotipo da Myprotein

Resposta da Myprotein

Hallo,

vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Wir wissen Ihr Feedback sehr zu schätzen.

Ihre Kommentare sind für uns äußerst wertvoll und helfen uns dabei, unseren Service kontinuierlich zu verbessern und unseren Kunden das bestmögliche Einkaufserlebnis zu bieten. Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben.

Falls Sie Fragen haben oder wir Ihnen weiterhelfen können, kontaktieren Sie uns bitte über Ihr Kundenkonto. Wir helfen Ihnen jederzeit gerne weiter.

Vielen Dank nochmals für Ihre Unterstützung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.

Mit freundlichen Grüßen,

Natalia

Avaliado com 5 de um total de 5 estrelas

Very happy with MyProtein

Great colours, great fit, very feminine. The materials have a high quality. 100% recommend.

15 de julho de 2026
logotipo da Myprotein

Resposta da Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Avaliado com 3 de um total de 5 estrelas

Drawn out customer service ping pong but we got there in the end.

I had a frustrating experience with Myprotein after a discount appeared in my basket but was not reflected in the final amount charged.

The issue took far too many messages to resolve and was repeatedly misunderstood by first-level support. I was told various things that did not address the actual complaint, including that no discount had been applied, that screenshots were required, that the order could not be changed, and that I should use the returns process. I had repeat myself with every reply I made and was greeted by a different person each time.

Eventually the matter was escalated to Ben in Customer Relations, who reviewed the issue and refunded the difference. I appreciate that Ben resolved it in the end, but the process to get there was far more difficult than it needed to be.

My main suggestion would be to improve how pricing and discount disputes are handled. If a customer says the basket price and final charged amount were different, support should review the order, promotion, timing, and checkout issue directly rather than passing the customer between different agents or treating it as a standard discount/order-change request.

Positive final outcome, and I appreciate the refund, but the customer service process really needs improvement.

17 de julho de 2026
Avaliação não solicitada
logotipo da Myprotein

Resposta da Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Avaliado com 3 de um total de 5 estrelas

Túl van értékelve és a nagy kompenzáció…

Túl van értékelve és a nagy kompenzáció ellenére is túl drága

23 de julho de 2026
logotipo da Myprotein

Resposta da Myprotein

Kedves Vásárlónk!

Köszönjük, hogy értékelést írt nekünk!

Mindig örömmel fogadjuk vásárlóink pozitív visszajelzéseit.

Véleménye segít bennünket szolgáltatásaink fenntartásában és folyamatos fejlesztésében. Csapatunk örömmel fogja olvasni kedves szavait.

Amennyiben bármilyen kérdése van, vagy segítségre van szüksége, kérjük, vegye fel velünk a kapcsolatot fiókján keresztül. Örömmel állunk rendelkezésére.

Vigyázzon magára, és további szép napot kívánunk!

Üdvözlettel,

Natalia

Avaliado com 5 de um total de 5 estrelas

good product

good product, good delivery, good quality

19 de maio de 2026
logotipo da Myprotein

Resposta da Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Avaliado com 5 de um total de 5 estrelas

Best products

Best products, easy to order and pay

20 de julho de 2026
logotipo da Myprotein

Resposta da Myprotein

Üdvözöljük,

Köszönjük, hogy időt szánt véleménye megosztására. Nagyra értékeljük és köszönjük visszajelzését.

Folyamatosan azon dolgozunk, hogy fejlesszük szolgáltatásainkat, és még jobb vásárlási élményt nyújtsunk Önnek. Ez nem lenne lehetséges az Ön értékes visszajelzése nélkül.

Kérjük, forduljon hozzánk bizalommal, ha további kérdése vagy észrevétele van. Örömmel segítünk.

Üdvözlettel,

Natalia

Avaliado com 5 de um total de 5 estrelas

Jó árban vannak a termékek és a…

Jó árban vannak a termékek és a kuponkódok is kivállóak

20 de julho de 2026
logotipo da Myprotein

Resposta da Myprotein

Üdvözöljük,

Köszönjük, hogy időt szánt véleménye megosztására. Nagyra értékeljük és köszönjük visszajelzését.

Folyamatosan azon dolgozunk, hogy fejlesszük szolgáltatásainkat, és még jobb vásárlási élményt nyújtsunk Önnek. Ez nem lenne lehetséges az Ön értékes visszajelzése nélkül.

Kérjük, forduljon hozzánk bizalommal, ha további kérdése vagy észrevétele van. Örömmel segítünk.

Üdvözlettel,

Natalia

Avaliado com 5 de um total de 5 estrelas

I love how quickly I can place an order…

I love how quickly I can place an order and how fast and smooth the delivery is

20 de julho de 2026
logotipo da Myprotein

Resposta da Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Avaliado com 5 de um total de 5 estrelas

Szuper jó !!

20 de julho de 2026
logotipo da Myprotein

Resposta da Myprotein

Üdvözöljük,

Köszönjük, hogy időt szánt értékelése megírására. Nagyra értékeljük visszajelzését és megjegyzéseit.

Folyamatosan azon dolgozunk, hogy fejlesszük szolgáltatásainkat, és még jobb vásárlási élményt nyújtsunk Önnek. Ez nem lenne lehetséges az Ön értékes visszajelzése nélkül.

Kérjük, forduljon hozzánk bizalommal, ha további kérdése vagy kérése van. Örömmel segítünk.

Üdvözlettel,

Natalia

Avaliado com 4 de um total de 5 estrelas

Alapvetően jok a termékeik de…

Alapvetően jok a termékeik de őszintén....csak akkor vásárolok itt ha van valami jó kis kuponkodolm mint most a Petrae 41% mert iszonyat drága más sport oldalon jobb árban találok fehérjéket. De így kuponnal abszolút jók az árak!

16 de julho de 2026
logotipo da Myprotein

Resposta da Myprotein

Üdvözöljük,

Köszönjük, hogy időt szánt véleménye megosztására. Nagyra értékeljük és köszönjük visszajelzését.

Folyamatosan azon dolgozunk, hogy fejlesszük szolgáltatásainkat, és még jobb vásárlási élményt nyújtsunk Önnek. Ezt az Ön értékes visszajelzései nélkül nem tudnánk megvalósítani.

Kérjük, forduljon hozzánk bizalommal, ha további kérdése vagy észrevétele van. Örömmel segítünk.

Üdvözlettel,

Natalia

Avaliado com 5 de um total de 5 estrelas

Nagyon gyors

Nagyon gyors, és összeszedett oldal! Jól átlátható és kezelhető

13 de julho de 2026
logotipo da Myprotein

Resposta da Myprotein

Köszönjük, hogy értékelést írt!

Visszajelzése nagy segítséget jelent számunkra szolgáltatásaink fenntartásában és folyamatos fejlesztésében, és csapatunk örömmel fogja olvasni kedves szavait.

Ha bármilyen kérdése van, vagy segítségre van szüksége, kérjük, ne habozzon kapcsolatba lépni velünk. Örömmel állunk rendelkezésére.

Vigyázzon magára, és legyen szép napja!

Üdvözlettel,

Natalia

Avaliado com 1 de um total de 5 estrelas

Tobb mint 1 het a kiszallitás

Tobb mint 1 het a kiszallitás, ami nem lenne baj csak mast kommunikalnak a weboldalon

7 de julho de 2026
logotipo da Myprotein

Resposta da Myprotein

Üdvözlöm Krisztina,

Sajnálom, hogy ez az ügy kellemetlenséget okozott Önnek.

Örömmel segítek megoldani ezt a problémát.

Kérjük, adja meg a rendelési számát, vagy lépjen kapcsolatba velünk a fiókján keresztül, és azonnal megoldjuk a problémát.

Üdvözlettel,

Visszajelzésekért felelős csapat

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais