When I purchased my new iPhone, my wireless in-car charger was no longer compatible. I ordered the ESR one for an iPhone 17 pro max, and it included the cable and cigarette adaptor for a very reasona... Ver mais
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Veja o que dizem as avaliações
I had a very positive buying experience from start to finish. The ordering process was straightforward, communication was clear, and everything went smoothly. The product arrived as expected and I was... Ver mais
I returned a phone case on 12 September to their UK address provided via email. This company are still refusing to refund me 4 weeks later. I have provided proof of postage but they say their return... Ver mais
My purchase of Carlinkit CPC200-MINI Ultra3 Android Auto/CarPlay Wireless Adapter arrived in good time , seems to work ok . Pleased with my purchase.
Detalhes da empresa
Informações de contato
112c High Street, Hadleigh, IP7 5EL, Suffolk, Reino Unido
- +441704335578
- customer.care@mytrendyphone.co.uk
- www.mytrendyphone.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Product arrived on time
Product arrived on time, quality is OK for the price. Would use again

Resposta da MyTrendyPhone
I actually want to give a zero rating
I actually want to give a zero rating. I ordered a case, postage charges were Royal mail 48hr tracked. So, I would expect to receive it within a couple of days..This is a complete lie.when I tried the track link, it didn't exist,I contacted them to chase it up and their reason is that it is shipped from Denmark and I have to be patient! I asked for a refund and was told I would have to wait a further 8 days before they would decide what to do, it's been 18 days now and still no refund. They sent me a form to fill in to request a refund ( never had that happen before), did that and still no refund, they put as many hurdles in the way as they can.Communication is atrocious, customer care is terrible, in fact 'care' should be removed from the title, they have utterly failed to fulfill a basic transaction.Avoid at all costs .

Resposta da MyTrendyPhone
Very disappointed brought a smart ring…
Very disappointed brought a smart ring it just won’t work every time I load the app to use with it it just crashes off within seconds iv done everything correctly it seems the software if faulty so ring useless my iOS is up to date and instructions followed clearly it just does not work I doubt will ever get through to anyone to get a refund :-(

Resposta da MyTrendyPhone
I ordered from this retailer thinking…
I ordered from this retailer thinking it was uk based with it being a .co.uk website, but it turned out to be Denmark which meant i had to wait longer for delivery. That said the ordering process was a breeze and updates were regular enough. Overall happy with the product.

Resposta da MyTrendyPhone
Great communications regarding…
Great communications regarding delivery, well packaged. Couldn't get the smart window on the case working, but reached out to the super helpful Hélène at customer care and she sent me an explainer video.
First class service. 10/10

Resposta da MyTrendyPhone
Usikker kinesisk app
Kjøpte Samsung Galaxy S25 Ultra Smart Clear View Flip Case og ble svært skuffet. For å bruke de annonserte funksjonene må man laste ned en app fra Kina, som ikke finnes i Google Play. Man må i tillegg åpne telefonen for installasjon av usikre apper, noe som er en stor sikkerhetsrisiko. Dekselet i seg selv er ok, men dette gjør produktet uakseptabelt.

Resposta da MyTrendyPhone
iPhone SE cover wallet.
Easy ordering on line, great product.
Took slightly longer to arrive than expected.

Resposta da MyTrendyPhone
Item was in stock (albeit not in the UK)
Item was in stock (albeit not in the UK), whereas even the manufacturer had non. The price was a slight discount on the full RRP. Despite the air miles, the goods arrived within a week

Resposta da MyTrendyPhone
happy customer
Very long wait time – 15 days – and conflicting information via email and chat. The package did indeed arrive. Thank you very much.

Resposta da MyTrendyPhone
After paying over £3 for 48 hour…
After paying over £3 for 48 hour delivery from Royal Mail, I still have not received my order after 6 days which is very disappointing. I hope that this will be rectified soon.

Resposta da MyTrendyPhone
Got what I wanted, hassle free.
Glass screen protector exactly as listed, therefore correct for my phone.
Good quality, delivered well packed and on time.

Resposta da MyTrendyPhone
Bluetooth keyboard
Nice product had to wait a while for it but no problem, connected very easily and does what it should.
First order from MyTrendyPhone store
First order from MyTrendyPhone store, all went smoothly. Item was dispatched within two days - it did take a week to arrive but that is because it was sent from Europe to the UK which I knew about beforehand so not an issue. Item was fairly well packaged and arrived damage free. Just a note for UK buyers wanting things in a hurry - the Royal Mail tracked 48 option doesn't mean the item will arrive in 2-3 days from dispatch - it will take longer as it is coming from the EU.
Item is as expected and arrived as per…
Item is as expected and arrived as per the ETA.
All good. I would use again.
Extremely scammy
Extremely scammy! Made two orders, and both times I received an email saying that the payment hadn’t gone through and to try again, even though my bank app confirmed that it had
NEVER EVER USE AGAIN
Charged for 48 hr delivery and it took just over a week to arrive what a Mickey Mouse company

Resposta da MyTrendyPhone
Misinformation on delivery
As many have said on here the delivery times differ from what is stated on the website, which is a bit infuriating. The 48 Hrs ended up being 7 days. It does seem that the Company doesn't really no how long the delivery would take. This would be ok if stated on purchase that the delivery dates would be different, for me at least would be ok. They did however reimburse the cost of the delivery. The Item itself is very good and very happy with this. Just be more transparent with the delivery and I'm sure most people would be ok with that.

Resposta da MyTrendyPhone
Very good online store
Very good online store, lower prices than everywhere else, very fast delivery also from abroad, I am satisfied.
Product as described and arrived…
Product as described and arrived quickly. Didn’t have any issues. Would use again.
Ordered and arrived promptly
Ordered and arrived promptly
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