MyTrendyPhone Avaliações 

4.674
•
O TrustScore é 3.5 de um total de 5

3,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

When I purchased my new iPhone, my wireless in-car charger was no longer compatible. I ordered the ESR one for an iPhone 17 pro max, and it included the cable and cigarette adaptor for a very reasona... Ver mais

Avaliado com 1 de um total de 5 estrelas

Purchased an s23 smart view case, it didn't fit perfectly and comes with software that is highly dubious. The instructions ask you to download the software from a QR code which connects to an ins... Ver mais

Avaliado com 4 de um total de 5 estrelas

I had a very positive buying experience from start to finish. The ordering process was straightforward, communication was clear, and everything went smoothly. The product arrived as expected and I was... Ver mais

Avaliado com 5 de um total de 5 estrelas

My purchase of Carlinkit CPC200-MINI Ultra3 Android Auto/CarPlay Wireless Adapter arrived in good time , seems to work ok . Pleased with my purchase.

Detalhes da empresa


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(4.674)

139 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Purchase of in-car mobile phone charger

When I purchased my new iPhone, my wireless in-car charger was no longer compatible. I ordered the ESR one for an iPhone 17 pro max, and it included the cable and cigarette adaptor for a very reasonable price. Ordering on line was straightforward, as was installing the new charger. Delivery was quick, and the item was well packed. From start to finish the whole transaction was easy and stress free. Would highly recommend this company.

25 de setembro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great Find!

I had a very positive buying experience from start to finish. The ordering process was straightforward, communication was clear, and everything went smoothly. The product arrived as expected and I was kept informed throughout. Overall, a hassle-free purchase and I would be happy to buy from them again. Highly recommended.

1 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered an Iphone 18 pro max

Ordered an Iphone 18 pro max, on the website showing available, even got a confirmation for UPS delivery 1-2 working days, after 1 day I received an email from them saying that they do not have the phone on stock and cannot confirm a date when they can deliver the item, requested cancellation, cancelled my order, promised refund within 3 days, 7 day passed still no refund, questioned them and the response was ‘’we are working on it’’ PLEASEE DO NOT BUY ANYTHING FROM THIS COMPANY

25 de setembro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Smart phone case

I ordered a smart phone case. Unfortunately the software provided did not work with my phone and there was no update. I was promptly offered a refund but decided to keep the case because otherwise it was OK

14 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered a case for my Galaxy S26 Ultra

Ordered a case for my Galaxy S26 Ultra. Payment was taken immediately, but I received no order confirmation email. When I chased, I was told the item had been “shipped on 22 Sept”.

Today is 29 Sept and there is still no case, no reliable tracking, and no update. The advertised 2–5 working days has clearly not held up. At this point it feels more like a pre‑order than a normal in‑stock item.

Until the item actually arrives (or I get a proper explanation and ETA), I can’t rate this experience any higher.

22 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Purchased an s23 smart view case

Purchased an s23 smart view case, it didn't fit perfectly and comes with software that is highly dubious. The instructions ask you to download the software from a QR code which connects to an insecure link on a chineese webserver, not Google play. The app itself wants your GPS location and makes multiple outbound connections to the Internet transmitting who knows what. It shouldn't require any Internet access at all. If it's not illegal it's extremely poor software.

Also delivery stated as 48 hour royal mail, it was sent from abroad, which would have been fine if they said it would take closer to a week.

Don't buy, if you you have, get a refund.

28 de setembro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

good products

good products, good enough delivery time, but not happy that customer service is not available by phone.

19 de setembro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I bought a screen cover and the website…

I bought a screen cover and the website said if I ordered by a certain time it would be dispatched that day I also paid extra for 48hour delivery my package was dispatched two days later and still hasn't arrived 6 days after ordering

I've edited it from 1 to 3 stars because the company got in touch and refunded my shipping fees as a gesture of good will, the reason I only give three stars is because I'd previously requested this via email and been denied until I left a negative review.

the screen case did come and was packaged well and is of good quality but the site is very misleading when it comes to shipping and costs being in the UK I wouldn't have bought something being shipped from Denmark it should be clearer.

17 de setembro de 2026
Avaliação não solicitada
logotipo da MyTrendyPhone

Resposta da MyTrendyPhone

Hello,

Please accept our sincere apologies for the delay and for any inconvenience this may have caused.

We completely understand how frustrating such a situation can be. We will contact you by email as soon as possible to look into the matter and work towards finding a suitable solution for you as quickly as we can.

Once again, we sincerely apologize for the inconvenience and greatly appreciate your patience and understanding.

Kind regards,
Customer Service

Avaliado com 1 de um total de 5 estrelas

I usually have no problem with…

I usually have no problem with mytrendyphone but, having had to return an item, I now have no confidence of getting the problem resolved. The item went faulty and I returned it but never got any acknowledgement as to them receiving it. I have now emailed with no response again. I then used the chat on the website and was basically fobbed off and told to wait another week. The week has passed and again on the chat I'm told to wait until I hear something.
If this doesn't get resolved that will be my last transaction with them as I now have lost confidence in them.

After leaving this review I was contacted to say that my return would be dealt with immediately. I was sent a replacement item which was delivered to the wrong address, this was not the fault of MTP but of the courier (UPS) but fortunately I have honest neighbours, who forwarded the item to me.
So although the experience was a bit of a long running saga the eventual outcome was to my satisfaction so I will be giving them further business.

24 de agosto de 2026
Avaliação não solicitada
logotipo da MyTrendyPhone

Resposta da MyTrendyPhone

We are very sorry for the lack of communication and understand why this has caused you to lose confidence in us.

We can confirm that your returned parcel was received by our UK reception department on 28 August 2026. Our customer service team will contact you directly to confirm whether you would prefer a refund or a replacement and ensure the case is resolved as quickly as possible.

Please accept our sincere apologies for the delay and for not acknowledging receipt of your return sooner.

Kind regards,
MyTrendyPhone Team

Avaliado com 1 de um total de 5 estrelas

Very disappointing customer service

Very disappointing customer service. I placed an order on 5 August 2026 . As of 20 August, I still have not received my order.

I have contacted MyTrendyPhone by email but have received no response. I have also tried the telephone number and live chat advertised on their website, but neither is working.

I understand that delivery delays can happen, but completely failing to respond to a customer and having advertised contact methods that don't work is unacceptable.

I am now having to contact my bank to look into recovering the money I paid.

I would strongly recommend that customers think carefully before ordering until MyTrendyPhone improves its communication and customer service.

20 de agosto de 2026
Avaliação não solicitada
logotipo da MyTrendyPhone

Resposta da MyTrendyPhone

We sincerely apologise that your order has not arrived and that you did not receive a response to your email or assistance through our live chat.

Please note that we currently do not offer customer support by telephone, and we are sorry if the information available on our website gave a different impression. Nevertheless, you should have been able to reach us promptly through our available support channels, and we regret that this did not happen.

Our customer care team will contact you shortly to review the case and arrange an appropriate solution.

Please accept our sincere apologies for the inconvenience and the poor experience you have had.

Kind regards,
MyTrendyPhone Team

Avaliado com 1 de um total de 5 estrelas

Ordered a LK2316 multifunctional camera…

Ordered a LK2316 multifunctional camera ,from ,as it's got a .UK site ,the UK. Nope, taken EIGHT DAYS to come from Denmark!!!...product description on website states INCLUDES data card.....well it didn't come with one...so it won't work will it

13 de agosto de 2026
Avaliação não solicitada
logotipo da MyTrendyPhone

Resposta da MyTrendyPhone

Hello,

We sincerely apologize for the inconvenience caused by the delay and any frustration this may have caused.

Please rest assured that we are working on resolving the issue as quickly as possible. We will contact you by email with an update and a solution at the earliest opportunity.

Thank you for your patience and understanding.

Kind regards,
MTP

Avaliado com 5 de um total de 5 estrelas

Great quality product

Great quality product. Fast delivery. Reasonable price. Hopefully it keeps my phone dry while snorkeling. Overall happy so far and would use this company again.

29 de julho de 2026
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais