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Nanny & Butler Avaliações 

141
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sto affrontando il percorso di ricerca lavoro con Nanny & Butler e sono seguita da Valentina, una professionista eccezionale. Fin dal primo colloquio ha dimostrato una grandissima attenzione al mio pr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lucy had been amazing. Prompt, thorough, attentive. She listened to what we needed. She coordinated and organized to make sure our considerations were addressed. Our schedule is intense and rather spo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

’ve only just started with Nanny & Butler and haven’t been placed yet, so this is about the recruitment side.My experience: I had an initial interview, followed by email exchanges. Nadia realised I’d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Giulia è stata gentile e disponibile a organizzare un videocolloquio per creare il mio profilo da inviare alle famiglie. Ha avuto un approccio empatico e cordiale.

A empresa respondeu

Detalhes da empresa

  1. Agência de talentos
  2. Assessoria em Recursos Humanos
  3. Recrutamento
  4. Serviço de recrutamento

Sobre Nanny & Butler

Escrito pela empresa

Nanny & Butler is a global search consultancy leader in the placement of Private Household Staff, Childcare Specialists, Family Office Staff and Yacht Crews worldwide. With 20 years’ experience, we are the go-to Nanny and Domestic Staff Agency for UHNWIs, Billionaires, Royals, High-Profile Families, High-Flying Professionals and Celebrities worldwide, providing a complete, bespoke service that offers quality placements, honesty, efficiency and utmost privacy. We can find the very best staffing solutions for your home, country estate, yacht or family office, whether you need an efficient Housekeeper, a multi-tasking Domestic Couple, a skilled Private Chef, or a capable House Manager.

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CLIENT REGISTRATION

Nanny & Butler is a trusted Nanny Agency, and we take pride in selecting the best candidates available, including Nannies, Rota Nannies, Bilingual Nannies, Special Needs Nannies, Norland Nannies, Governesses, Maternity Nurses,Tutors, and Private Educators. We are dedicated to finding the very best childcare for your family’s needs, from the very start of your baby’s life. Our searches are so niche that we go beyond recruitment and headhunt the very best, most unique candidates for your needs. With more than 83% of returning clients, we know how to meet your needs. Contact us today for more information or register below to activate your search.

What sets Nanny & Butler apart

✔️ Specialist expertise in private household recruitment


✔️ UK & international placements


✔️ Thorough vetting and reference checks


✔️ Discreet, professional and personalised service

✔️ Long-term relationships with families and candidates

At Nanny & Butler, we believe trust is everything.

Reviews on Trustpilot help us maintain the high standards our clients and candidates expect, and allow us to continuously refine the way we work.

Whether you are a family seeking outstanding household staff, or a candidate looking for your next role, Nanny & Butler is here to support you every step of the way.

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Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

141 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(141)

129 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Recruitment went fine.Improvement could help

Recruitment went fine—polite, friendly and helpful staff.
Firstly, I would suggest one improvement: Explain to employees coming from abroad the national work contract offered (Work Clause, Overtime, Sick Days and Annual Leaves) because the majority of workers are not familiar with them.
Secondly, another improvement I would like to suggest is in following up on employees recruited, such as: Duty of Care (Mental, Physical), administrations and health & safety on site.
Overall, a very good agency that I would recommend working with as an employee abroad, servicing private families

7 de julho de 2025
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Resposta da Nanny & Butler

Thank you for your feedback and for taking the time to share these helpful suggestions. We’re pleased the overall experience was positive, and we will certainly take your comments on board, as they help us strengthen the way we support both families and staff throughout the process and beyond. We truly appreciate your recommendation.

Avaliado com 5 de um total de 5 estrelas

Very serious company

Very serious company , some of my clients already work with you too and they enjoy like me how professional is the experience
Highly recommended

19 de fevereiro de 2026
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Resposta da Nanny & Butler

Thank you very much for your kind feedback and recommendation. We’re delighted to hear that both you and your clients have had a positive experience with us. Your trust and support truly mean a lot.

Avaliado com 5 de um total de 5 estrelas

Thank you for helping me to get the…

Thank you for helping me to get the amazing job!!! Excellent team and professional.

18 de fevereiro de 2026
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Resposta da Nanny & Butler

Thank you very much for your kind words. Wishing you all the very best in your position.

Avaliado com 5 de um total de 5 estrelas

I found this agency very good and the…

I found this agency very good and the staff are so nice..
And the job they offer is so great and high salary also..

1 de setembro de 2025
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Resposta da Nanny & Butler

Thank you very much for your feedback. We are so glad to hear you had a great experience with us. We look forward to working with you again!

Avaliado com 5 de um total de 5 estrelas

Nanny and Butler stuff is always very…

Nanny and Butler stuff is always very kind and helpful! I truly appreciate their patience and support ☺️

16 de fevereiro de 2026
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Resposta da Nanny & Butler

Thank you very much for your kind words. We look forward to working with you again.

Avaliado com 5 de um total de 5 estrelas

Great agency

I ve been working with Nanny and butler for more then 15 years. I always had the best support and the always valued my profile and my skills. It’s a great support for workers indeed. I love them all!!

16 de fevereiro de 2026
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Resposta da Nanny & Butler

Thank you so much for your wonderful words and for being with us for so many years. Your loyalty truly means a lot to us, and we’re so pleased to have supported you throughout your journey. We really appreciate your trust and look forward to continuing to work together.

Avaliado com 5 de um total de 5 estrelas

An outstanding nanny agency

An outstanding nanny agency! They got me the best job. Thank you so much!

16 de fevereiro de 2026
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Resposta da Nanny & Butler

Thank you so much for your kind words! We’re delighted to hear you’re happy in your role and truly appreciate your feedback. Wishing you continued success in your position.

Avaliado com 5 de um total de 5 estrelas

My recruiter Serena was superbly…

My recruiter Serena was superbly professional and matched me with a family with 4 children who were relocating from Asia to UK. This role fitted my strengths and professional experience managing the children's education, emotional development, travel and with extended stints of proxy parenting. I have been impressed to see that such personal care exists with nanny agencies and Serena always responded to me and followed up when she said she would. Thank you.

16 de fevereiro de 2025
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Resposta da Nanny & Butler

Thank you very much for your thoughtful feedback. We’re delighted to hear that Serena was able to support you so well and help you secure a role that truly matches your experience and strengths. We’ll be sure to share your kind words with her. Wishing you every success in your new position, and thank you again for taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Top Agency Top Staff

I Love this agency because I always feel heard. They are personable and you don’t just feel like a number, like you do with some other agencies. The staff are knowledgeable and listen to you. They respect your experience and try to find you roles that match that experience.

16 de fevereiro de 2026
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Resposta da Nanny & Butler

Thank you so much for your kind words. Treating every candidate with care and understanding is very important to our team, so your feedback truly means a lot. We appreciate your trust and look forward to working with you again.

Avaliado com 4 de um total de 5 estrelas

la Nanny & Butler garanzia nel settore

la Nanny & Butler garantisce professionalità e rispetto delle scadenze

15 de dezembro de 2025
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Resposta da Nanny & Butler

La ringraziamo per il suo feedback e per la fiducia. Restiamo sempre a disposizione per qualsiasi necessità futura.

Avaliado com 5 de um total de 5 estrelas

I had a great experience with the…

I had a great experience with the agency. They made me feel looked after and have great roles. Special thank you to Serena that always thinks of me when she gets roles that would suit me well.

16 de fevereiro de 2026
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Resposta da Nanny & Butler

Thank you for your lovely feedback. We are really pleased to hear you felt well supported and that you've had positive opportunities through us. We'll be sure to pass your kind words on to Serena. We truly appreciate your trust and look forward to staying in touch.

Avaliado com 5 de um total de 5 estrelas

Best experience with Martina (Artemide)

I got my very last nanny position with Martina, from Artemide, and my experience has been probably the best with an agent.

She got in touch quickly after sending over my application and soon went over all the selection process.
Martina had a very gentle and kind approach and she was very professional at all times, from our very first conversation to nowadays.

Martina kept a great communication while discussing the job and working conditions with the employer and also afterwards, keeping frequently in touch during my contract.

Super super recommended agent. I am looking forward to working with her soon again.

13 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you Nanny&Butler

I got an amazing job with Nanny&Butler! So happy! Highly recommended agency

9 de fevereiro de 2026
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Resposta da Nanny & Butler

Thank you for your lovely feedback! We are delighted to hear you are happy in your new role. Wishing you every success, and thank you for recommending Nanny & Butler.

Avaliado com 5 de um total de 5 estrelas

Professional, caring service

We are so relieved to have found Nanny&Butler! They really understood our family’s needs and guided us every step of the way. Thanks to Serena and the team, we found the perfect nanny who fits beautifully with our household. Truly professional and caring service - highly recommend!

7 de agosto de 2025
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Resposta da Nanny & Butler

Thank you so much for your lovely feedback. We are delighted to hear that you felt supported throughout your search and that we were able to assist you in finding such a wonderful match for your family. It means a great deal to us to know that you are happy with the outcome. We truly appreciate your recommendation and are always here should you need any support in the future.

Avaliado com 5 de um total de 5 estrelas

Great service

I've been a client at Nanny & Butler for over three years now. They are highly professional, caring and discreet. They recently helped me find the perfect nanny for my 3-year-old son.

27 de novembro de 2025
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Resposta da Nanny & Butler

It is always a pleasure supporting you, Becca. Thank you again for placing your confidence in us, it truly means a lot. We are always here whenever you may need assistance.

Avaliado com 5 de um total de 5 estrelas

Very Professional

Had a very positive experience finding our Nanny/Housekeeper with the help of Nanny&Butler. She has been with us for the past year or so. We really appreciated the care and attention to our family's requirements that was crucial for our situation.

7 de maio de 2025
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Resposta da Nanny & Butler

Thank you so much for your kind words. We are delighted to hear that you had such a positive experience and that your Nanny/Housekeeper has been a great fit for your family over the past year. Providing attentive, tailored support to each family is very important to us, so it means a great deal to know this made a difference in your search. We truly appreciate your trust in Nanny&Butler and wish you and your family all the very best.

Avaliado com 5 de um total de 5 estrelas

Lavoro in una famiglia meravigliosa 😍…

Lavoro in una famiglia meravigliosa 😍 mi trovo benissimo.. Non ho da aggiungere ☺️

9 de fevereiro de 2026
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Resposta da Nanny & Butler

Grazie per le tue belle parole! Siamo davvero felici di sapere che ti trovi così bene e che stai vivendo un’esperienza positiva. Ti auguriamo di continuare questo bellissimo percorso e ti ringraziamo per aver condiviso la tua esperienza con noi.

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