Why is the National Trust proposing to close the boat yard at Fellfoot park on Windermere Cumbria after 50 years of memorable facilities. It is just a tiny portion of the site. This appears to target... Ver mais
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Veja o que dizem as avaliações
The site and staff are of the usual high NT standards. The underground tour was great enjoyed by Nanna, Tadcu and the grandkids, 9, 7 and 4. There are two exits from the tour, back the way you came, o... Ver mais
Went to portstewart strand beach yesterday 12th july 2026.which is an absolutley beautiful beach.but the toilets are an absolute disgrace. My young grandaughter was coming out of the toilet cubicle an... Ver mais
A empresa respondeu
We went back to Nostal Priory today to view the gardens during summer what a disappointment I know it has been warm but the rose garden is none existent the rest has not been looked after at all it w... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
As Europe’s largest conservation charity, we look after nature, beauty and history for everyone to enjoy. We do it with the help of millions of members, volunteers, staff and donors. Without this, we couldn’t care for the miles of coastline, woodlands, countryside and the hundreds of historic buildings, gardens and precious collections we protect. Your support keeps nature and history flourishing. You help us care for: - More than 780 miles of coastline - More than 250,000 hectares of land - More than 500 historic houses, castles, parks, and gardens - Nearly a million works of art In 1895, our founders, Octavia Hill, Robert Hunter and Hardwicke Rawnsley pledged to preserve our historic and natural places. Their aim was not only to save important sites, but to open them up for everyone to enjoy. They created the National Trust, and more than 125 years later, their mission is at the heart of everything we do. We protect and care for places so people and nature can thrive. Many millions share the belief that nature, beauty and history are for everyone. So we look after the nation’s coastline, historic sites, countryside and green spaces, ensuring everyone benefits. From wild and precious places to the world outside your window the National Trust offers access, enjoyment and a chance for everyone to help out. Nature and the historic environment are under threat. They’re essential to everyone, they enrich people’s lives and are part of the fabric of society and they urgently need more care. Our shared places stretch across the nation, from Lizard Point in Cornwall, to Lindisfarne in Northumberland and Florence Court in Northern Ireland. As well as looking after the places in our care, we work with communities and partners across the nations to protect nature, beauty and history in towns, cities, villages and countryside.
Informações de contato
Heelis, Kemble Drive, Swindon, SN2 2NA, Reino Unido
- 0344 800 1895
- enquiries@nationaltrust.org.uk
- www.nationaltrust.org.uk
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I visit lots of properties to take…
I visit lots of properties to take advantage of my annual pass. Youngsters should pay more attention to our history. It’s a very informative day out.

Resposta da National Trust
SHEFFIELD PARK GARDENS
Sheffield Park Gardens.
Lovely grounds and lake:
WARNING.
Very poorly signposted paths. Easy to get lost.
Make sure that you collect a map on entry and take a compass with you.
Only half a mile walk to the Bluebell Railway.

Resposta da National Trust
Expensive and very poor value for money…
Expensive and very poor value for money also often miss descriptions or over inflated will avoid any national trust places in the future

Resposta da National Trust
Sutton Hoo and Melford Hall
I'm a frequent visitor to Sutton Hoo and enjoy the exhibition and the grounds and the special events. My partner and I visited Melford Hall yesterday, which prompted this review. Friendly greetings from the staff and great service in the Cafe. I particularly appreciate the vegan scones and food options which has been denounced by the right wing. How very pathetic they made such a fuss over your lovely scones. The signage is so discreet, millions must have been enjoyed by omnivores who had no idea they had a vegan item on their tea tray. Also, the toilet arrangements are very sensible but seem to have upset some. The people, men and women, waiting to use the toilets all considered the upset to be very foolish. Thanks for a sensible approach, NT.
One small caveat. It would be nice to be able to take my grandchildren into the grounds as non paying guests. English heritage allow members to take in children for free and I think this would be a good thing for the NT to copy

Resposta da National Trust
Re Extortionate review.
Re Extortionate review.
You clearly state in your membership prices, that 18 to 25 year olds are classed as juniors, but you contradict yourself in your reply to me in saying that all adults are charged an entry fee of £25.
So please clarify, is an 18 to 25 year old a junior or an adult. As I said previously, NT, thus is the way we do it if you don't like it don't come.
Your robbing the public, the way I see it the public own the NT, we fund the NT.

Resposta da National Trust
The decay of Clandon House
It is now 10 years since the tragic fire at Clandon Park House. The property remains encased in scaffolding and apart from removing all the debris nothing has been done in that time. The National Trust seems incapable of making a decision as to what to do with the property. As custodians of so much of our history they have a duty to restore the house to its former glory or is that too much for an organisation that questions so much of our proud history and global influence. It is a disgrace. It took the French only five years to restore the Notre Dame to its former glory!

Resposta da National Trust
The homophobic bullying
The homophobic bullying I witnessed at the National Trust was horrendous. Especially at the Isle of Purbeck and Corfe Castle, possibly one of the most disgusting places I’ve ver visited.

Resposta da National Trust
WARNING...EXTRA COST FOR TAKEAWAY CUPS
went for a visit with the dog to killerton near Exeter..the dog enjoyed it, but the cafe in the main house did not allow dogs in cafe or patio areas,so I ordered some food and coffee for takeaway and was told the takeaway cups were extra cost on top, this is disgusting...I did ask for a cup and saucer, but was refused as these could be broken, so I had no choice but to purchase cups to get a hot drink.i feel as though you are penalised for having a dog, however the national trust has now started allowing dogs which is good, but I don't expect to be ripped off by paying extra cost for takeaway cups...I won't be spending my money in this cafe again...I am also a regular national trust member, this will make me reconsider renewing my membership...

Resposta da National Trust
Joined as a member…but rather outraged…
Joined as a member…but rather outraged at the discrimination now shown towards indigenous British people regarding pricing……. £2 for asylum/ refugee v £25 for the rest of us. NT appears to have surrendered to the Woke brigade. I have not renewed my membership as I feel this is blatant discrimination…typical left wing anti British organisation….whoever is running the show must be related to the current government who appear to be destroying everything British…especially our history and countryside. 😡

Resposta da National Trust
We love Cothele but the beef and…
We love Cothele but the beef and horseradish baguette had such a think smere of horseradish you could to taste it, in fact you could barely see it, please sort this out

Resposta da National Trust
Shame on National Trust
This review is solely for killerton woods part of killerton house Devon.
First walk in Killerton woods for a long time, we went to see the bluebells. These woods I have played in, gone on training runs and now at 75 have been walking for over 63 years. What a disaster. the National Trust has decimated. Where there were carpets of bluebells there is only a few trying to push through the stinging nettles and brambles. The sides of the walks, where there were rhododendrons is now 3/6 ft high in brambles. Shame on the National Trust and whoever ordered the culling of the rhododendrons saying they were not a native species. Native or not they aided the growth of all the wild flowers, keeping brambles and stinging nettles down and also added to the colour and beauty themselves. What we have left now is a mess of what was beautiful walks overtaken by brambles and nettles not allowing anything else to grow.
Michael May National Trust member

Resposta da National Trust
Rude volunteers
Attended Kingston Lacy today with my family, the lady letting people into the house was downright rude and the gentleman at the house exit was little better. £22 pp to be treated poorly is unacceptable, put a real dampener on the day.

Resposta da National Trust
NT lost membership card
I need to provide feedback on behalf of my daughter & her family's experience attending Greys Court NT location today, Easter Sunday.
They have a lot of stress in their lives & this was supposed to be a day out to alleviate some of this pressures of life.
They couldn't locate the NT membership card. They hunted high & low with toddler in tow who is going through regression, so nerves were frayed due to lack of sleep.
My question is, surely their membership could have be found on NT records just by going a search on their names to confirm they were paid up members?
The NT card is made of paper so looks just like any unassuming business card, nothing stand out, so easily lost amongst a chaotic young household.
On arrival at the venue, they found they didn't even need their card if only visiting the grounds & not the house...
Th NT website was not clear on this information & the day was almost a completely ruined experience.
They had no facility to PRINT anything to replace the missing card.
NT improve your website & get with the 2025 programme...use QR codes or the such so people can still enjoy the locations minus their physical membership cards. They can just show membership evidence on their phones?
It's disappointing..we always spend a small fortune when in the cafes & gift shops, so surely you could accommodate this simple ask that can help others?

Resposta da National Trust
Exist purely to rip people off
Tried to visit Shugborough today, after years and years of going there. Merely wanted to park and walk along the PUBLIC footpath, only to be told by a couple of patronising and rude volunteers that we'd have to pay twenty five pounds, to park in a field?! I've parked in London for less.
Their short sighted greed has ensured I won't be visiting or giving them another penny.
Their sole purpose seems to be to extract money from people under the guise of "preserving our heritage"

Resposta da National Trust
Visit to Gawthorpe Hall
We packed a picnic (as there is
No cafe) and drove for over an hour to get here . We planned a walk around the estate with our dog and a visit to the walled Garden and partarre.
Although advertised as open the hall was closed (April 11th) as were the toilets. Also the walled garden is not accessible any more. There are signs which state
residents only.’
The partarre garden is densely overgrown and litter is strewn around. In general the woodland area is poorly managed with one main path totally blocked. A very disappointing visit on a beautiful sunny day. If you are interested in horticulture and a country walk then this is a place to be avoided. Come on National Trust you can do better than this. The place is letting you down. The Shuttleworth family must be turning in their graves at the state of their once beautiful property.

Resposta da National Trust
Paying for parking at Compton Bay
Paying for parking at Compton Bay, Isle of Wight. A total nightmare. If you don’t have phone signal you’re stuffed. And when I managed to get enough signal to call the number on the notice board I was told I couldn’t pay via phone because my mobile number wasn’t registered but I couldn’t register it because I didn’t have any signal! Whatever happened to machine that accept coins and cards?
Two other people left complaining because they couldn’t pay for parking either.
Not good for the National Trust or the Isle of Wight ☹️

Resposta da National Trust
Hidden Charges.
First of all, I really like Hardwick Hall estate. I walk through there all the time and the staff are awesome.
The refreshment area is great too. Nice clean, secure and well serviced spot that you can sit and waste an afternoon in.
Now the bad. It is totally ok to charge £6 for parking, so long as I know there is a charge. It is utterly ridiculous to park up and walk into the refreshment area to be stopped by a couple of nice gentlemen and asked to pay per occupant of the car. There is no signage anywhere in the car park to tell you this is expected and also no signs I could see that the whole place shuts at 16.30. I winced at the £12 for three ice creams but that is expected, the car parking charge was not.
I think I will enjoy my expensive ice creams from somewhere else.
**AFTER THE FIRST REPLY FROM CHRIS ***
I write
"There is no signage anywhere in the car park to tell you this is expected"
And you reply
"We feel our signage is clear on both charges and opening hours"
Tell me where is this signage? I have walked through the car park and refreshment area over 150 times, not once have I seen a sign for £6 parking. To repeat myself, the car parking charge is fine. What is not fine is hiding the fact it is to be paid.
***AFTER THE SECOND REPLY FROM CHRIS ***
Your wrote:
"For clarity the £6 is not a car parking charge but the fee to enter our parklands which includes our café"
So if we want to walk up from Glapwell to get an ice cream, it will cost us £6 to get in to buy it?

Resposta da National Trust
I think that the National trust do a…
I think that the National trust do a exceptional job under such stressful circumstances.
They can't get everything right, but on the whole they are getting most things that matter right.
Just a shame that 2 volunteers at Arlington court in North Devon were not as friendly as the majority we have come across over the years.

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Easy product exchange from Dunham shop

Resposta da National Trust
A great organisation ruined by the WOKE…
A great organisation ruined by the WOKE Left. Attitude is unacceptable and their dislike of actual Great British History is a disgrace!
I emailed the organisation about this and the response was basically “it’s what we want to do”.
Needs to be closed or these “I’m always right” spongers should be sacked!

Resposta da National Trust
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