Great Neptune delivery. Everything arrived in excellent condition. Very respectful, courteous and helpful. Offered advice on how to adjust the desk legs and assembled the large foot stool. Thank you t... Ver mais
Localização
Trocar localização305-307 Chiswick High Road, Chiswick, W4 4HH London, Middlesex, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
My friend and I had an excellent experience at Neptune in Chiswick because of the efforts made by Shilah. She is a total gem!
Without a doubt Neptune Chiswick store has the most wonderful people working there. Exceptional customer service care, particularly from Shaila. Always goes above and beyond to assist me with my order... Ver mais
FAO William Wylie - Neptune, Chiswick Store, Thank you for the excellent service with our purchase of the Balmoral Dining Table and Chairs.The help and service you personally gave us was outstanding f... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- também em
- Acessórios para Móveis
- Designer de interiores
- Loja de Móveis de Jardim
- Loja de móveis para sala de estar
- Loja de utensílios de cozinha
Sobre Neptune - Chiswick
Escrito pela empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Informações de contato
305-307 Chiswick High Road, Chiswick, W4 4HH, London, Middlesex, Reino Unido
- 0203 8141220
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Do not trust the expected delivery
Do not trust the expected delivery timescales for this company, quoted 12 weeks, now in my 17th week and still no sofa. The only communication is when I chase them for an update. ...getting a little bored of sitting on the floor.
Their website now says "We continue to suffer frustrating delays arising from Covid", which is a little consolation given we've had over a year and a half of the pandemic and should not be used as an excuse anymore. Most other organisations adapted to the situation months ago.
Would not recommend.

Resposta da Neptune - Chiswick
We ordered in store but delivery date…
We ordered in store but delivery date was unclear. Lights however are really nice.

Resposta da Neptune - Chiswick
Excellent
Excellent, friendly helpful staff is what makes shopping in Neptune a pleasure

Resposta da Neptune - Chiswick
One of the most friendliest shop on the…
One of the most friendliest shop on the high street. But what a great brand too. I absolutely cannot recommend a better home interior shop. We’ve had two of your kitchens and both exceptional. Wouldn’t ever go anywhere else.

Resposta da Neptune - Chiswick
Amazing customer service and always…
Amazing customer service and always willing to go that extra mile to find what your looking for

Resposta da Neptune - Chiswick
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







