Brilliant from start to finish. Everyone we dealt with was helpful and professional from Aneeta at the start with the design through to Greg who oversaw and Craig who fitted the finished product. The... Ver mais
Localização
Trocar localização305-307 Chiswick High Road, Chiswick, W4 4HH London, Middlesex, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Without a doubt Neptune Chiswick store has the most wonderful people working there. Exceptional customer service care, particularly from Shaila. Always goes above and beyond to assist me with my order... Ver mais
After discovering Neptune after a gift from a friend, I discovered there was a Neptune store in Chiswick so I decided to pop in. Shaila who served me in Chiswick is so knowledgable about the products... Ver mais
This is an awesome shop on Chiswick high road, a must see. Lovely design furniture and home accessories, great quality. The staff, in particular Shaila, was very knowledgeable about the products, ve... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de Móveis de Jardim
- Designer de interiores
- Loja de utensílios de cozinha
- Loja de móveis para sala de estar
Sobre Neptune - Chiswick
Escrito pela empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Informações de contato
305-307 Chiswick High Road, Chiswick, W4 4HH, London, Middlesex, Reino Unido
- 0203 8141220
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant from start to finish
Brilliant from start to finish. Everyone we dealt with was helpful and professional from Aneeta at the start with the design through to Greg who oversaw and Craig who fitted the finished product. The workmanship is outstanding and they constantly checked that we were happy with everything. Would thoroughly recommend
Without a doubt Neptune Chiswick store…
Without a doubt Neptune Chiswick store has the most wonderful people working there. Exceptional customer service care, particularly from Shaila. Always goes above and beyond to assist me with my order request. Not only searching for the best product, checking for no flaws. Gave the item a good clean, packaged well and had a good conversation in the end. Best experience ever, especially for someone who struggles with social anxiety. Greatly appreciate the Neptune experience. Will be back soon! Thank you ☺️
Great service at Neptune Chiswick
After discovering Neptune after a gift from a friend, I discovered there was a Neptune store in Chiswick so I decided to pop in. Shaila who served me in Chiswick is so knowledgable about the products and very personable. She is a credit to the store there and she gave me helpful tips to follow Neptune Instagram for offers. Thanks to Shaila’s wonderful welcome, I know I will now be a lifelong customer at Neptune.
Beautiful store offering lots of inspiration
I spent a wonderful hour in this gorgeous store. As soon, as I entered I was greeted by the one of the lovely staff, Shaila, who answered my questions. The store is laid out like a beautiful house with US Hamptons vibes. There are so many inspiring ideas to steal for your own home. The staff make you feel very welcome without making you feel under any pressure.
Pode usar a ajuda de IA para as respostasVer mais
Beautiful shop on Chiswick high road
This is the most beautiful shop on Chiswick High road but what makes it even more special is the incredible service and how the staff go out of their way to help. They really do go above and beyond! Especially Shalia and Audrey who spent so much time with us styling and choosing. We will definetly be back again soon!

Resposta da Neptune - Chiswick
Amazing customer service by Shaila
I love coming into Neptune Chiswick shop to admire ( and buy!) their beautiful furnitures and kitchen accessories. I am particularly impressed by Shaila customer service, as she is always so attentive, has a wealth of product knowledge and is such a gem. I highly recommend this store.

Resposta da Neptune - Chiswick
A must see shop on Chiswick high road,…
This is an awesome shop on Chiswick high road, a must see. Lovely design furniture and home accessories, great quality. The staff, in particular Shaila, was very knowledgeable about the products, very attentive and caring to my needs and requests and thanks to her i found my beautiful and uplifting Ella saffron tumblers. I would strongly recommend visiting the Neptune Chiswick shop..

Resposta da Neptune - Chiswick
We happened to pop into Neptune on…
We happened to pop into Neptune on Chiswick High Street by chance and are so glad we did. We ended up purchasing three beautiful bar stools, the quality of the furniture is outstanding, with proper solid wood and a lovely finish throughout the shop.
The staff were warm, attentive, and incredibly understanding, even with our two lively boys in tow, which made the whole experience very relaxed and enjoyable.
A truly lovely shop with beautiful pieces, I would happily recommend Neptune to anyone looking for well-made, timeless furniture.

Resposta da Neptune - Chiswick
Kitchen Installation
We had a wonderful experience with Neptune designing and installing our new kitchen extension. Aneeta in the Chiswick store was very easy to work with, and her colleague Greg was very responsive in organising the installation. It was a very long project due to the building work associated with it and they were very patient and adapted the designs as we needed. The aftercare post installation was also excellent, with some small issues and damage fixed quickly and fuss-free. We are very happy and would strongly recommend them for anyone looking to do a complex high end kitchen installation.
Gianni was super helpful helping me…
Gianni was super helpful helping me with the range of dining table options. My attention was drawn to the clever extras that weren’t immediately obvious, like the reference to Battersea Power Station in one of the pieces, which is the one I’ll be ordering now.
Excellent service from start to finish
Excellent service from start to finish. Neptune always delivers.
A very helpful lady answered my phone…
A very helpful lady answered my phone call, and arranged despatch of a gift voucher.

Resposta da Neptune - Chiswick
Excellent service, outstanding products.
Helpful assistant, knowledgable advice, welcome discount.
Lovely shop and very helpful staff .
Fabulous Company
Fabulous Company, professional and so very helpful with my order that arrived 3 days later.
The order arrived when it should have…
The order arrived when it should have done and the client was very pleased with the product.

Resposta da Neptune - Chiswick
Amazing service thank you always so…
Amazing service thank you always so helpful .. amazing friendly fabulous staff

Resposta da Neptune - Chiswick
Beautiful furniture
The bar stools are beautifully made and very comfortable. Delivery was very efficient too.

Resposta da Neptune - Chiswick
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







