nesto mortgages Avaliações 

363
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My experience was great. Paul was thoroughly explained the process, regularly did follow ups to ensure i all my questions were addressed an keep me informed on key dates and next steps The Nesto... Ver mais

Avaliado com 5 de um total de 5 estrelas

The process from getting a quote and getting pre-approved to being funded for my mortgage was super smooth, easy and secure. The fact that I didn't have to send my T4 with my SIN over email, and tha... Ver mais

Avaliado com 5 de um total de 5 estrelas

Edwin was very courteous and patient during the entire process. I made my final decision to port over with Nesto within the week of my mortgage closing with TD. The customer service from Edwin speci... Ver mais

Avaliado com 1 de um total de 5 estrelas

Started a mortgage application online, but changed my mind. Not happy putting so much personal info online for a company I'd never heard of. So I stopped the application. Now, 3 months later, Nesto a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor hipotecário
  2. também em
  3. Credor fiduciário

Escrito pela empresa

At nesto, we’re on a mission to offer a positive, empowering and transparent property financing experience, simplified from start to finish.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

363 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(363)

41 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The Best

Truly an incredible experience working with Karun and Jessica in securing my dream home. I highly recommend Nesto. Everyone is exceptional

30 de maio de 2025
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi Elvis 👋

Thank you for your amazing review! We’re so glad to hear that Karun and Jessica helped make securing your dream home an incredible experience. We truly appreciate your recommendation and are thrilled that our team could provide exceptional service. Congratulations on your new home, and thank you for choosing nesto! ✨








Avaliado com 4 de um total de 5 estrelas

Lowest rate

Lowest rate, responsive customer service from knowledgeable staff. Easy to use portal for secure document submission. Promotional offers to offset the fees associated with switching lenders. Made the renewal process easy and cost effective.

23 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience with Jean-Pierre

I had been having a terrible experience with my "big bank" as I needed to weigh options to sell and buy new or renew my existing mortgage. The bank was just far too siloed to be able to provide analysis and just wanted to sell me a product.

A friend recommended Nesto and Jean-Pierre and he was able to help me break down the options and make a decision.

I would highly recommend!

29 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

When my bank advisor was incapable of…

When my bank advisor was incapable of understanding that my net pay is not my gross pay, and then proceeded to take three weeks to get the ball rolling on a mortgage - I gave up on them. Juan was fantastic to work with, was able to get things rolling in an afternoon. When droof of documents was becoming arduous, Juan stepped up and was able to guide me through several things to get final approval. Stephanie was also great to deal with, even if I was hard to deal with because I was stressed out of my mind. I simply will not be going back to my bank for a mortgage.

16 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nesto is best

Communication is really easy. Karun.khanna is best broker. He helped me with mortgage and his guidance helped me with everything. Lastly no one can beat their rates
Thanks Nesto

13 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect Experience

I went through Karun Khanna and he's probably the most helpful customer service representative that I've ever had. He walked me through the pros/cons very well, and got back to my questions and phone calls very quickly. I'm saving thousands of dollars in interest charges by going through nesto

9 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Mortgage Broker Experience

Fantastic Mortgage Broker Experience

We had a great experience working with Elischa at Nesto. He made the mortgage process simple and stress-free, guiding us through every step with clear communication and expert advice. He found us a great rate and tailored everything to our needs. Highly professional, responsive, and genuinely helpful — we’d recommend Elischa at Nesto to anyone

27 de abril de 2025
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi Daniel 👋

Thank you so much for the wonderful review! We're thrilled to hear that Elischa made the process simple and stress-free while delivering clear guidance and expert advice. Finding the right mortgage should feel this smooth, and we’re glad he was able to tailor everything to your needs. We truly appreciate your recommendation!☺️








Avaliado com 5 de um total de 5 estrelas

Personal concierge mortgage experience

I was feeling overwhelmed by the process and was going to cave and stay with my banks mediocre rate but Jonathan L was the perfect amount of persistence and convinced me to go with Nesto. The entire process was seamless. I work in customer service and it was top notch. They work as a team and I had the pleasure to also have George and Anna taking care of me. If you are on the fence as I was, but are tempted by the rates- don’t hesitate. This company puts the client first. Thank you again Jonathan, George and Anna.

4 de abril de 2025
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi Kyla 👋

Thank you for this incredible review! We’re so glad Jonathan’s persistence helped you avoid settling for less and that George and Anna were right there to back him up with top-tier service. It means a lot coming from someone in customer service to hear that the experience felt seamless and client-first. We’re truly grateful you chose nesto and trusted us to deliver. Congrats on securing a great rate! ✨

Avaliado com 5 de um total de 5 estrelas

Super Duper Service

Super service, very easy process done all online. Quick access to the advisor who guided me through the process quickly. Deal was done very fast and all done online with e-signatures.

15 de abril de 2025
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi Rob 👋

Thanks so much for the 5-star review! We're glad to hear the online process was smooth, fast, and convenient and that your advisor was easily accessible and helpful throughout.

Appreciate you choosing nesto! 🙏








Avaliado com 5 de um total de 5 estrelas

I worked with Juan Arciniegas and he is the best

I worked with Juan Arciniegas and literally had the best financing experience ever! Juan went over and above anyone I have ever worked with to review my entire portfolio, provide fantastic advice, and come up with a solution that saved me a lot of money each month. 10/10 best mortgage broker ever. Highly recommend.

21 de março de 2025
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi James 👋

Thank you so much for the incredible review! We’re thrilled to hear that Juan delivered such an outstanding experience! Going above and beyond to find the right solution and help you save money each month. That’s exactly the kind of impact we aim for. We'll be sure to pass along your kind words to him. Thanks again for the recommendation!✨








Avaliado com 5 de um total de 5 estrelas

I recently bought a condo

I recently bought a condo. I choose Nesto because of their rating and i do not regret it. Vincent and Alexander are very professional, patient and calm and they answered to all my questions.. It did not take long for me to get an answer. I will highly recommend Nesto to someone else

30 de março de 2025
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi 👋

Thank you for the wonderful review, and congratulations on your new condo! We're so glad you chose nesto and had such a positive experience with Vincent and Alexander. Their professionalism, patience, and quick responses truly make a difference, and we're happy to hear they helped make your journey smooth.

We really appreciate your recommendation! 🙏








Avaliado com 5 de um total de 5 estrelas

Elischa is a knowledgeable gem

Elischa is a knowledgeable, transparent, friendly advisor who made me feel 100% comfortable in the process and confident in the information he was providing. I had never heard of Nesto and had done some preliminary research to try to get a feel for the company, but after my conversation with him, I feel 100% confident that Nesto is an excellent solution. He addressed every question, and I could tell he was being 100% honest. Through the conversation, I could tell that he had some significant experience and in our chat I learned that he had 16 years in the industry. Congratulations to you, Nesto for hiring experienced individuals to answer customers calls, as this is not necessarily been the case with the big banks. I work with 170 people, many of which are young people who are just getting their first homes and have many questions to us older colleagues. I would not hesitate for one moment to refer them to Nesto and specifically to Elischa. Thank you for a very positive experience.

28 de março de 2025
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi Caroline 👋

Wow! Thank you for such a thoughtful and generous review! We're absolutely thrilled to hear how confident and comfortable Elischa made you feel throughout the process. His depth of experience and honest, transparent approach are exactly what we aim to deliver at nesto, and we're so proud to have him on our team. Your trust means everything, and the fact that you'd confidently refer your colleagues and younger peers to us truly says it all. Thanks again for choosing nesto, we’re here whenever you need us!

Avaliado com 5 de um total de 5 estrelas

Si j'avais pu mettre 6 étoiles, je l'aurai fait...

Bonjour, Pour notre prêt hypothécaire nous avons fait affaire avec nesto! Une EXPÉRIENCE EXCEPTIONNELLE!!!! Une facilité exemplaire pour monter notre dossier et surtout toujours une réponse à toutes nos questions et dieu sait si nous en avons eu. Pour notre part, nous avons eu Annick Fortin (courtière hypothécaire sénior) et Alexander Rojas (spécialiste hypothécaire) comme intermédiaires et pour eux, c'est pas 5 étoiles que je leur mets mais 10. D'une gentillesse, d'une disponibilité et surtout d'un professionnalisme inégalable, avec eux pas de surprises, tout est clair en tout temps. Et toutes les démarches à faire n'ont vraiment pas pris de temps. Ils sont supers réactifs et ne vous laissent jamais sans réponse. Nous avons eu notre prêt à un taux excellent avec nesto. Nous recommandons sans hésiter nesto pour votre prêt hypothécaire. que du WOW! - Jennifer et Mathieu

19 de março de 2025
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

C’est un vrai plaisir de lire vos mots, et encore plus de savoir qu’Annick et Alexander ont pu vous offrir une expérience aussi fluide, rassurante et professionnelle. Merci de nous recommander avec autant d’enthousiasme. Vous avez fait notre journée! 😍

Avaliado com 4 de um total de 5 estrelas

Excellent service by Jonathan Lesperance and Alexander Rojas

I recently renewed my mortgage with Nesto and my mortgage broker was Jonathan Lesperance. My mortgage Specialits was Alexander Rojas. I had an attractive rate. Jonathan provided excellent advices, gave me a lot of informations to make sure that I unterstand everything well. I opted for a fix rate of 5 years. Jonathan was patient, he followed me in the process and was really respecful of my needs. All consultations have been followed by email and phone. I would recommend Jonathan and Alexander to any of my family and friends looking for a professional and fair mortgage experience. Thanks again Jonathan and Alexander.
Dania

24 de fevereiro de 2025
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hello Dania 👋

Thank you for your thoughtful review and for trusting Jonathan and Alexander with your mortgage renewal! 😊 We're thrilled to hear that they provided you with excellent advice and a smooth, transparent experience. It’s great to know you felt supported and well-informed throughout the process.

We also noticed the 4-star rating, and we’d love to know what we could do to make your experience a full 5-star one! If there's anything we can improve, please let us know—we’re always looking to enhance our service. Your feedback means a lot to us!

Thanks again for your recommendation and your trust. 🙌

Avaliado com 5 de um total de 5 estrelas

J'ai suivi mon intuition et j'ai bien fait !!!!

Au renouvellement de mon hypothèque, étant déçu de se que m'offrait mon ancien prêteur ( Desjardins), je me suis tourné vers NESTO..... après avoir lu les commentaires des gens qui ont fait affaire chez NESTO, J'ai suivi mon intuition et j'ai aucun regret en effet, n'ayant aucune expérience sur les prêts hypothécaires en ligne, le gentil courtier Olivier m'a dirigé et conseillé tout au long du processus du début à la fin, un vrai charme... cela a été rapide et efficace, 2 jours et tout était prêt...restait juste a signer chez le notaire....wowwwwww...je recommande vivement NESTO a toute personnes qui veux un bon suivis sur leur renouvellement...un grand MERCI aux agents Olivier et Alexander !!

18 de fevereiro de 2025
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Salut Nicky👋

Nous sommes ravis d’apprendre qu’Olivier et Alexander ont su rendre votre renouvellement hypothécaire simple, rapide et efficace. Chez nesto, notre mission est d’offrir une expérience fluide et transparente, et c’est un plaisir de voir que vous avez pu bénéficier d’un accompagnement à la hauteur de vos attentes.

Votre recommandation nous touche beaucoup, et nous sommes heureux d’avoir pu vous aider à trouver une solution mieux adaptée à vos besoins. Félicitations pour votre renouvellement et encore merci pour votre confiance !

Avaliado com 5 de um total de 5 estrelas

Karun Khanna, Nesto Mortgages

We recently renewed our mortgage with Nesto and our mortgage broker was Karun Khanna. Right from the time that my husband started investigating switching mortgage companies and finding an attractive rate, Karun provided excellent advice and a rate that was really fair to consumers and suited our needs. We opted for a variable with a six month discount. Karun has followed up immediately with any of our questions during the process and is quick to consult the rest of the Nesto team if necessary. All consultations have been followed up in writing. He really took the time and care to walk us through the whole process. He has shown that he really cares about his clients before, during and after the mortgage signing. We would recommend Karun to any of our family and friends looking for a professional and fair mortgage experience.
Dawson Pratt and Kathy Joynt

10 de fevereiro de 2025
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi Dawson & Kathy👋

We're thrilled to hear that Karun provided you with exceptional service throughout your mortgage renewal journey. Your kind words about his dedication, responsiveness, and thorough follow-up truly reflect the high standards we strive for. We appreciate your trust and your recommendation, it means the world to us!

Wishing you both all the best in this next chapter, and congratulations on your renewal!

Avaliado com 5 de um total de 5 estrelas

Great experience!

Greatly appreciated how promptly Karun was in answering all of my questions and in pursuing the best rate for us. It felt like a quick and seamless experience. Was devoid of stress, and we are now saving monthly all while paying if more principle. We’d go with them again for sure.

5 de fevereiro de 2025
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi Cody👋

Thank you for your kind words! We're thrilled to hear that Karun provided a smooth and stress-free experience while securing the best rate for you. Saving money while paying down more principal is a win-win!

We appreciate you taking the time in providing us a 5-star review!

Avaliado com 1 de um total de 5 estrelas

STAY AWAY from NESTO!

STAY AWAY from NESTO!! They have horrible customer service and are deceptive in their practices.
Here's my experience. I saw them advertise lower rates through Tangerine (Nesto is their affiliated partner), contacted them, and started the process of renewing my mortgage. The main cost of a renewal are the lawyer fees and disbursements, so these costs must outweigh any savings in interest rate for the upcoming term.
The Nesto representative indicated that there would be a reimbursement of up to $1200 for these fees and that most people get the full $1200, so the implication was that I should expect the full $1200 (I had perfect credit and all the income verification for the mortgage credit was top notch).
She then guided me through the process, sending me documents to sign to complete the mortgage renewal. I kept asking her for written confirmation of the $1200 rebate, but she kept delaying the response with excuses, implying that the $1200 rebate was an automatic certainty. Meanwhile I was incurring disbursement costs (home appraisal, $340, etc) and lawyer fees.
Towards the end of the process, she informed me that I would only be receiving a $500 rebate, not a $1200 rebate!! There was no reason given, other than the decision that was returned from the "rebate approval department" (they have some fancy name for this department, but it escapes me now).
This threw a wrench into my calculation on whether it was worth it to switch companies to renew my mortgage. It wasn't worth it, so I cancelled the application with Nesto and renewed with TD (my original mortgage lender). The Nesto mortgage broker caused me to waste almost $600 in lawyer fees and disbursements!! (I owed these even though I abandoned the application, because more than half the process had been completed)
Bottom line: THE NESTO BROKER DECEIVES PEOPLE INTO THINKING THEY WILL GET A REBATE THAT WILL OFFSET MOST OF THE LEGAL COSTS OF SWITCHING YOUR MORTGAGE!! THIS DECEPTIVE PRACTICE IS BOTH UNPROFESSIONAL AND MORALLY WRONG!! STAY AWAY FROM NESTO!!

31 de janeiro de 2025
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hello Fred,

We’ve seen your review on our Google page and appreciate you sharing your experience here as well. Our team is currently conducting a deeper investigation into your file to better understand what happened. Should we require any further details, we will reach out to you directly.

In the meantime, if you have any additional insights to share, please feel free to contact our support team at support@nesto.ca.

Thank you,
The nesto team

Avaliado com 5 de um total de 5 estrelas

Excellent Experience - First Rate Service

Both Elischa Salazar and Alexander Rojas were excellent to deal with. Both were very knowledgeable and very quick to respond to enquiries and change requests.

6 de fevereiro de 2025
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi Kevin👋

Thank you for your kind words! We're glad to hear that Elischa and Alexander provided you with excellent service. Your feedback means a lot to us, and we appreciate you taking the time to share your experience.







Avaliado com 5 de um total de 5 estrelas

Elischa Salazar knocked it out of the park

Elischa Salazar knocked it through the park for us. It was our first home purchase, and Elischa guided us through the whole process. Also, to note he is very responsive and informative.

4 de fevereiro de 2025
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi Dan👋

Thank you for your fantastic review! We're thrilled to hear that Elischa knocked it out of the park for you on your first home purchase. Buying your first home is a big milestone, and we're glad Elischa’s guidance, responsiveness, and expertise made the process smooth.

Wishing you all the best in your new home! 🏡


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