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A empresa respondeu
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Veja o que dizem as avaliações
My first experience with Newby Teas was at the Natural History Museum in London, many years back; Oriental Sencha. Since those many years back, I've been ordering is online. Living abroad hasn't made... Ver mais
A empresa respondeu
Fantastic company, customer service is excellent and their teas are superb! Their Earl Grey is the best I've ever tasted. Beautifully packaged, makes a lovely gift for someone who likes good quality t... Ver mais
A empresa respondeu
Newby tea is the best. If you try the Earl Grey you will not go back to your old brand, real Bergamot oil gives a perfect cup. Now I have many new teas in my cupboard, as well as my old favourites... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de chás
- também em
- Casa de chá
- Distribuidora de chá
- Fabricante de chá
- Fornecedor de Brindes
- Loja de refrigerantes
Sobre Newby Teas
Escrito pela empresa
Newby Teas is the world’s most awarded luxury tea brand, dedicated to restoring the art and culture of tea.
We select only the finest handpicked leaves from the prime seasons and renowned regions, preserving freshness and flavour through meticulous care at every stage.
Our teas are crafted to the highest standard, blending centuries of tradition with modern expertise.
Every caddy, blend, and collection reflects our belief that tea is not just a drink, but a heritage to be cherished and shared.
Informações de contato
105 St John St, EC1M 4AS, London, Reino Unido
- 02075534521
- customercare@newbyteas.com
- www.newbyteas.com
4,7
Excelente
137 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Pure luxury
Great delivery, amazing taste of teas and beautifully wrapped as it was a present! Luxury at its best
3 de novembro de 2025
Resposta da Newby Teas
We’re so pleased to hear you enjoyed the teas and the packaging. It means a lot to know your gift felt truly special.
Newby Team x
Great tea and great service!
31 de outubro de 2025
Resposta da Newby Teas
Thank you for your kind feedback. We’re delighted you’re happy with both the tea and the service.
Newby Team x
Lovely flavour earl grey,the very best
29 de outubro de 2025
Resposta da Newby Teas
We’re so glad you enjoyed the Earl Grey. Hearing it’s your favourite truly makes our day.
Newby Team x
Amazing tea!
Amazing tea!
Faster service & less hassle than ordering through Amazon.
27 de outubro de 2025
Resposta da Newby Teas
Thank you for your great feedback. We’re delighted you enjoyed both the tea and the smooth ordering experience. We also have a new website experience coming next year, and we can’t wait for you to try it.
Newby Team x
Tea filter
I loved the filter, the packaging was more than wonderful, and I really liked the gift.
27 de outubro de 2025
Resposta da Newby Teas
We’re so glad to hear you loved the filter and the packaging. It’s wonderful to know the gift made a good impression too.
Newby Team x
Newby Earl Grey is the very best earl…
Newby Earl Grey is the very best earl grey tea I have tasted. It is expensive but at the moment I feel it is worth it.
27 de outubro de 2025
Resposta da Newby Teas
It’s wonderful to know our Earl Grey stands out as your favourite. We really appreciate your kind words and continued support.
Newby Team x
Grey company which puts customer…
Grey company which puts customer service front and centre
24 de outubro de 2025
Resposta da Newby Teas
Thank you for your thoughtful review. We’re so pleased you recognise our commitment to customer service. Our team in London responds to calls every weekday, and it truly means a lot to them to receive such kind feedback.
Newby Team x
A fantastic blend to be drunk with pride...!!!
I recently discovered Newby Teas, and I’ve been genuinely impressed by the quality and presentation. From the moment you open the packaging, you can tell great care has gone into every detail — the aroma is fresh and inviting, and the taste is smooth, balanced, and full of character.
Thank you, Newby Teas, for reminding me how special a truly good cup of tea can be.
1 de outubro de 2025
Avaliação não solicitada
Resposta da Newby Teas
Vibhor, thank you for such a thoughtful and heartwarming review. We’re delighted that our teas have made such an impression. Your words capture exactly what we strive for in every blend. Newby Team x
Efficient and reliable service and…
Efficient and reliable service and excellent product. Arrived quickly and well packed.
23 de outubro de 2025
Resposta da Newby Teas
Thank you Emma for your wonderful feedback! We’re glad you were pleased with both the service and your tea. Newby Team x
Resposta da Newby Teas
Thank you so much for your 5-star review and kind words! We’re delighted you had such a positive experience. Newby Team x
Top quality for packaging and taste
23 de outubro de 2025
Resposta da Newby Teas
We’re delighted you appreciated both the tea and its presentation, Gary. Quality is at the heart of everything we do. Newby Team x
Resposta da Newby Teas
Thank you JR! We’re so pleased you enjoyed the tea and presentation.
Newby Team x
Great service
Great service. I can only get my tea here as I only drink Earl Grey Green tea.
21 de outubro de 2025
Resposta da Newby Teas
Christine, thank you for your kind words. We're so glad you love our Earl Grey Green. Newby Team x
Resposta da Newby Teas
Thank you, Claire! We’re so glad you love the teas and packaging. Enjoy every cup. Newby Team x
Resposta da Newby Teas
Thank you! We’re so pleased you’re enjoying the flavour and appreciated the prompt delivery. Newby Team x
Wonderful flavoured teas
Wonderful flavoured teas in elegantly designed boxes...lightning quick delivery & v well packaged, as usual. Only slight thing that disappointed me was the lack of samples this time...as I look forward to them.
Otherwise, perfect service. Thank you
13 de outubro de 2025
Resposta da Newby Teas
Thank you so much! We’re delighted you enjoyed your teas and packaging. We’ll check with our team to make sure you receive your samples next time. Newby Team x
SUPERB
Fast delivery and packaging superb. All wrapped up in beautiful tissue paper and paper shredded filling. Excellent company to buy my lovely teabags from.
13 de outubro de 2025
Resposta da Newby Teas
We truly appreciate your kind feedback. It’s wonderful to hear you enjoyed both the packaging and your teas. Newby Team x
Resposta da Newby Teas
Thank you for letting us know. We’ve checked and can confirm your parcel was delivered on the 15th. It seems the review request may have reached you a little early! We hope it arrived safely and that you’re enjoying your teas. Newby Team x
Delicious tea so flavoursome
Delicious tea so flavoursome
My husband and I really enjoy this tea so fresh and natural tasting
6 de outubro de 2025
Resposta da Newby Teas
Thank you so much for your feedback. We’re glad to hear you and your husband are enjoying your teas. Newby Team x
Made me happy with the early delivery.
6 de outubro de 2025
Resposta da Newby Teas
We’re so pleased to hear that your order arrived early and made you happy! Thank you for your feedback. Newby Team x
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