NewWay Car Hire Ireland Avaliações 

886
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ho noleggiato l'auto dal 4 all'11 agosto ritiro a Dublino e riconsegna a Shannon tutto perfetto semplice e pratico. La caparra carburante mi è stata restituita in meno di 24 ore!!! L'auto a me riserva... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easiest car hire I've ever had. Simple booking process online, not bombarded with emails after booking, very fast desk at arrivals with no add-ons as all was included in the booking, quick transport... Ver mais

Avaliado com 5 de um total de 5 estrelas

The one thing that has always annoyed me about renting a car is the insurance scams that most rental companies apply at the desk. However Newway eliminates all that by having one price for everything... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Ho speso un sacco di soldi per avere l’assicurazione completa e un servizio impeccabile. Ho ricevuto un’auto vecchissima e mezza rotta e alla restituzione del mezzo non c’era uno spazio dedicato ma si... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Locadora de Carros

Escrito pela empresa

NewWay are an Irish owned, all-inclusive car hire firm in Dublin, Cork and Shannon Airport. NewWay offer full insurance, including tyre and windscreen damage, cross border coverage and in-terminal pick up. We take no security deposit and there is no excess,


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

886 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(886)

377 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Hustle free

Easy, clean car and hustle free service. Booking process is the easiest ever .

10 de julho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Thanks for the kind review.

Avaliado com 1 de um total de 5 estrelas

Lack of Courteous Practices and Decency

I made a reservation which I thought I had canceled. The day came and of course I’m a ‘No Show”. This company never sent a reminder email of any kind, not even to say we look forward to seeing you in 2 weeks, for example. I ended up going with another very reputable company with excellent customer service that feels very personal, they actually send an email prior to pickup as a form of touching base which would also serve as a reminder. Beware of a company that puts profits ahead of decency.

26 de junho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Hi Theresa,

I am sorry to read your review. We have been operating since 2020 and this is the first time I am reading feedback of this nature.

We would never intentially mislead a customer.

When a booking is made and cars and fleet is alocated we are no longer in a posititon to retn that car out to others.

We have a generous cancelation policy. Bookings are free to cancel. You will get a full refund if you cancel up to 24 hours before pickup time. You will get a full refund less €45.00 if you cancel within 24 hours but no refund is provided in the case of a no-show.

Regards,
Niamh

Avaliado com 1 de um total de 5 estrelas

Never again

Thought these were the business till they showed their true colours. I've learnt my lesson and I will never use these again. Underhanded and deceitful! Just because you have it in your terms doesn't make it right!
Used this company while my own car was off the road. I rented 3 and the last one they done me right over. As I didn't have an exact date when my car would be fixed I had to extend the rental a bit. One the 2nd car they didn't refund my fuel deposit in full. For what reason I've no idea. The last car I was charged 2 fuel deposits and assured I would be reimbursed. The last time I extended I told the rep I might leave it back early as I might not need it for the full time (2 weeks) nothing was said except ok so I thought it would be no problem getting refunded what I didn't use. My car was finally fixed so was able to leave it back with 8 days to spare. Nothing was said to me at the desk. I waited for my refund and I knew it wasn't right when I did get it so chased it up to which i was told they would be unable to issue a refund . I will not be using your company again and will be telling everyone about how sneaky you are as a company. To think I actually recommended you before this. This is how I'm repaid!

6 de julho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Hi Aoife,

Please email care@newway.ie with your RA number mentioning this reivew so we can look into this particularly the fuel hold. This should be reverted once you return the car full.

On the unused days, our terms of rental state there is no fee for returning early but it won't be possible to issue a refund for unused days.

Your situation is unusal, please let us look into it .

Reageds,
Nimah

Avaliado com 5 de um total de 5 estrelas

Qualité et efficacité

Nous sommes très satisfaits de notre expérience avec Newway, tout a été de qualité et efficace.
La voiture, le service clients, et le retour étaient parfaits. Et on ne m’a pas demandé de carte de débit, contrairement aux autres agences de location.

9 de julho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Thanks!

Avaliado com 2 de um total de 5 estrelas

The car was we feel unroadworthy

The car was we feel unroadworthy. Brakes shuttered, engine worked hard. Very thirsty on fuel. Gear shift difficult to work.
It also smelt like someone had vomited in it. It also hadn’t been touched when collected as it had cobwebs all over it.

4 de julho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

This does not sound like the usual experience with us. Please email care@newway.ie with your RA number mentioning this review so we can fully investigate.

Avaliado com 5 de um total de 5 estrelas

Friendly helpful staff easy to rent…

Friendly helpful staff easy to rent easy to pick up and drop off most Important new and clean cars I can highly recommend to everyone who is interested

6 de julho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Thanks you for the kind feedback Dr Izzet.

Avaliado com 5 de um total de 5 estrelas

Lo raccomando vivamente

Lo raccomando vivamente. Costa un po’ di più rispetto alle altre compagnie, ma il fatto di avere tutto incluso a livello assicurativo, non ha prezzo. Ritiro e consegna della macchina abbastanza semplice.

2 de julho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Hi Giovanni,
Thank you for your great feedback and 5-star rating. We appreciate you!

Avaliado com 5 de um total de 5 estrelas

I recently rented a car from ⁠NewWay…

I recently rented a car from ⁠NewWay Car Hire in Dublin, and I couldn't be happier with my choice. I picked up the car in Dublin and dropped it back off at Dublin Airport. From start to finish, the entire process was exceptionally easy and straightforward. Booking the vehicle online, picking it up, and dropping it back off was completely seamless and stress-free.
The vehicle itself was in immaculate condition, spotless, and perfectly clean both inside and out. Another fantastic thing about NewWay is that all insurance costs and everything else are fully included in the price. There were absolutely no hidden fees or unexpected costs at the counter, which gave me complete peace of mind. Additionally, their payment flexibility is a huge bonus. Unlike most other rental companies that strictly require a credit card, I was able to use my Visa debit card for the deposit.
This was honestly the best car rental experience I have ever had. I am super satisfied with their service, and I will definitely use them again for my next trip to Ireland. Highly recommended!!!

19 de junho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Thank you for your fantasitc review, JM, and for your five star rating! We really appreciate you taking the time to share your experience, and we hope to see you again in the future.

Avaliado com 5 de um total de 5 estrelas

Thank you New way

I think normally European rental vehicles was expensive and service is not good.

But in new way service is fantastic and friendly. Thank you very much.

11 de junho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Hi Lucy,
We are delighted to hear you enjoyed your experience with us. Thank you for your kind review and 5-star rating!

Avaliado com 5 de um total de 5 estrelas

Great car rental

Great car rental, affordable, car was in good condition. No issues.

19 de junho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Hi Jonathan,
Thank you for taking the time to leave us a 5-star review! We hope to see you again soon!!

Avaliado com 5 de um total de 5 estrelas

So simple and easy,car was exactly what…

So simple and easy,car was exactly what I asked for.No massive deposits on my credit card and no pushy agent trying to up sell me insurance just one single no fuss payment.I will definitely be using NewWay again next time I'm in Ireland

26 de junho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Thank you so much for your wonderful 5-star review, Alan. We look forward to seeing you again for your next rental

Avaliado com 5 de um total de 5 estrelas

New Way Car Hire

Pick up was fast and efficient. Staff were very helpful and courteous. Would always choose this company in the future.

22 de junho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Thank you so much for your wonderful 5-star review, Mary! We hope to see you again soon!!

Avaliado com 5 de um total de 5 estrelas

Picking up and returning car was a…breeze

Picking up and returning car was a breeze. The peace of mind we had with full insurance coverage as American drivers was worth it. I would rent from this company again.

23 de junho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Thank you for your wonderful review, Edie! We appreciate your 5-star rating!

Avaliado com 5 de um total de 5 estrelas

Everything was perfect

Everything was perfect, kind staff and very uncomplicated. Had a Suzuki S Cross, fine car for driving around even on narrow streets. Chose New Way because everything is included in the offer. Thank You very much, if we return we return to New Way. Chris.

24 de junho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Hi Chris,
We are delighted to hear you enjoyed your experience. Thank you for taking the time to leave a 5-Star review!

Avaliado com 5 de um total de 5 estrelas

Very easy pricess

Very friendly staff on the New Way desk at Dublin Airport. It was lovely to speak some Gaeilge with them.

Seamless process from ordering online to returning the car.

18 de junho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Go raibh míle maith agat, Kerry! We appreciate your wonderful 5-star review and look forward to your next rental with us!

Avaliado com 5 de um total de 5 estrelas

Always Easy Car Hire

I love the way NewWay make the whole car hire process very easy. No huge deposits, just pay and go, 3rd time I have used them when travelling to Ireland.

21 de junho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Hi Paul,
Thank you for your great feedback and 5-Star rating.
It's wonderful to know that our professional and efficient service made a positive impression on you. We look forward to welcoming you back for your next rental.

Avaliado com 5 de um total de 5 estrelas

Very easy pickup service at Dublin…

Very easy pickup service at Dublin central and even easier drop off service at Dublin airport. Excellent car. Did many km/miles on it.

10 de junho de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Thank you, John, for taking the time to leave a 5-star review for NewWay Car Hire Dublin City.

We're delighted to hear that you found our pickup and drop-off services convenient and that the little white car performed excellently for your journey.
It's wonderful to know you enjoyed the great economy and covered many miles with ease. We’re thrilled you enjoyed your experience. See you again soon.

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