I had such a great experience working with Emma. From the very beginning, she was genuinely supportive, responsive, and incredibly easy to talk to which made the whole process feel a lot less ove... Ver mais
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Veja o que dizem as avaliações
I have worked with so many recruiters who ghost and it sucks. Absolutely not the case with Nigel Frank. I was in constant communication with the recruiters about every aspect of the interview and onbo... Ver mais
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I had an incredible experience working with Megan and Jack at Nigel Frank. As someone changing jobs for the first time, their advice and guidance were invaluable. They kept me in the loop with frequen... Ver mais
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Zak Marklew and Ari Sabatino guided a tech worker, who rarely changed jobs, land quickly into a new employment position. Zak brought me to the best employer for my senior level skillset. Ari assisted... Ver mais
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Detalhes da empresa
Escrito pela empresa
Nigel Frank International, a Tenth Revolution Group company, is the recognized global leader in Microsoft recruitment. Founded in Newcastle-Upon-Tyne, England, in 2006, and dedicated solely to Microsoft Dynamics professionals, Nigel Frank operates from over 20 offices that span North America, EMEA and Asia Pacific. The company delivers permanent and contract Practice Leads, Architects, Developers, Consultants, Technical Consultants and Project Managers across Microsoft’s Intelligent Cloud, Modern Workplace and Business Applications areas to Microsoft partners and Microsoft’s enterprise and SME customer base.
Escrito pela empresa
Informações de contato
Fourth Floor, Aldgate House, 33 Aldgate High Street, EC3N 1DL, London, Reino Unido
- customerexperience@nigelfrank.com
- www.nigelfrank.com
Streamline your Microsoft hiring
4,7
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This was the best experience I have had…
This was the best experience I have had and all thanks to Ellie.
7 de abril de 2026
Resposta da Nigel Frank International
Hi Upnit,
Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a great experience working with Ellie. We truly appreciate you taking the time to share your feedback.
The Customer Experience Team
Exceptional support from a recruiter who truly cares
I had such a great experience working with Emma. From the very beginning, she was genuinely supportive, responsive, and incredibly easy to talk to which made the whole process feel a lot less overwhelming.
What really stood out to me was how invested she was. She didn’t just send through roles and disappear, she took the time to understand what I was looking for, kept me updated throughout, and always checked in before and after interviews. It honestly felt like she was fully in my corner the entire time.
Thanks to her, I was able to secure a role that I’m really excited about, and I don’t think the process would have gone nearly as smoothly without her guidance and support.
If you’re looking for a recruiter who is proactive, genuinely cares, and actually follows through, I would highly recommend Emma. She’s been incredible to work with.
14 de abril de 2026
Avaliação não solicitada
Resposta da Nigel Frank International
Thank you for taking the time to share your experience, it really means a lot.
We’re glad to hear how supported you felt throughout the process. Emma takes real pride in understanding what people are looking for and staying closely connected at every stage, so it’s great to see that reflected in your experience.
Congratulations on securing your new role, we’re excited for what’s ahead for you. If there’s ever anything you need in the future, we’re always here to help.
Wishing you every success in your new position.
The Customer Experience Team
Abundance of communication
I have worked with so many recruiters who ghost and it sucks. Absolutely not the case with Nigel Frank. I was in constant communication with the recruiters about every aspect of the interview and onboarding process. There was never a question or message that went unanswered. They facilitated everything and were present for the entire process without being in the way or overbearing.
7 de abril de 2026
Resposta da Nigel Frank International
Thank you for taking the time to share this. It means a lot, especially given your past experiences.
Clear, consistent communication is something we take seriously, so it’s great to hear the team supported you throughout the entire process without adding pressure. That balance matters.
We appreciate your trust in Nigel Frank and wish you every success in your new role.
The Customer Experience Team
Overall Experience
Overall, my experience with this recruitment company was disappointing due to the lack of transparency, poor communication, and inefficient processes.
First, the hiring process lacked visibility from the beginning. I had already mentioned my expected rate, but this was never properly confirmed before moving forward. On top of that, I was not clearly informed about the structure of the process. I understood there would be two stages, but after completing the first one and being approved, I was not even told that I had passed. The only reason I found out was because a call was suddenly scheduled with me, supposedly just for introductions, when in reality it was already related to working with the client. That level of misalignment is not acceptable.
Second, the background check process was extremely frustrating, repetitive, and unnecessarily exhausting. I was asked for the same information three or four times, even after I had already explained my situation and made it clear that I did not have certain documents. I also asked for help, but the process still dragged on far longer than it should have. Honestly, I have never seen such a slow, disorganized, and error-prone background check process.
Third, the timesheet system is highly inefficient. I am required to fill out a specific timesheet for them, while also having to log my hours separately with another consultancy. This creates completely unnecessary duplicate work. It is a redundant process that should absolutely be improved.
Overall, the company needs to improve communication, transparency, and operational efficiency. My experience was far more bureaucratic and disorganized than it should have been.
28 de março de 2026
Resposta da Nigel Frank International
Thank you for your feedback.
We are sorry to hear that your experience did not meet expectations. Clear communication, transparency, and efficient processes are all areas we take seriously, so it is concerning to hear where we fell short.
The points you have raised around process visibility, background checks, and timesheet duplication are valuable and will be shared with the relevant teams. We understand how frustrating repeated requests and unclear communication can be, and this is not the standard we aim to deliver.
We appreciate you taking the time to provide detailed feedback, and we will be taking action with the relevant teams to address these issues and improve the experience moving forward.
The Customer Experience Team
Very good experience with Nigel Frank International
I had a very good experience with Nigel Frank International. I recently received an offer for an Azure Data Engineer role through them, and Ms Lenka was really helpful throughout the process.
She was supportive, professional, and always guided me properly whenever I had any questions or concerns. She kept me informed at each stage and made the whole process much easier and less stressful for me.
I truly appreciate her help and the way she supported me from start to finish. Based on my experience, I would definitely recommend Nigel Frank International.
28 de março de 2026
Resposta da Nigel Frank International
Thank you for the 5-star review, Ramesh.
We are pleased to hear about your experience and congratulations on securing your Azure Data Engineer role. It is great to know Lenka provided the support, guidance, and clear communication needed to make the process smooth and less stressful.
We appreciate your recommendation and wish you every success in your new position.
The Customer Experience Team
I had an incredible experience working…
I had an incredible experience working with Megan and Jack at Nigel Frank. As someone changing jobs for the first time, their advice and guidance were invaluable. They kept me in the loop with frequent, transparent communication every step of the way. Ultimately, they negotiated brilliantly on my behalf and helped me secure an amazing offer for exactly the Data Engineer role I was looking for at a great company. Highly recommend them!
26 de março de 2026
Resposta da Nigel Frank International
Thank you for the 5-star review.
We are delighted to hear Megan and Jack made such a strong impact, especially during your first job move. Clear guidance, consistent communication, and strong negotiation are exactly what we aim to deliver at every stage of the process.
It is great to know they helped you secure the right Data Engineer role with a company that fits your goals. We appreciate your recommendation and wish you every success in your new position.
The Customer Experience Team
Very good communication & customer…
Very good communication & customer handling. Plus quick response time
19 de março de 2026
Resposta da Nigel Frank International
Thank you for your 5-star review! We’re pleased to hear you experienced strong communication, attentive support, and quick response times. Delivering a responsive, customer-focused service is exactly what we aim for. We appreciate your feedback and look forward to supporting you again.
The Customer Experience Team
Jack was so helpful
Jack was so helpful, and was always on top of it and he was regularly updating me about any status changes. It was a nice experience to talk to him.
20 de março de 2026
Resposta da Nigel Frank International
Thank you for your 5-star review! We’re delighted to hear Jack kept you well informed and provided such proactive support throughout the process. It’s great to know you had such a positive experience working with him. We’ll be sure to share your feedback and wish you every success moving forward.
The Customer Experience Team
Gute Auswahl der Profile
Der vorgeschlagene Kandidat war passgenau zu unserer Vakanz.
18 de março de 2026
Resposta da Nigel Frank International
Thank you for your feedback! We’re pleased to hear the candidate was a strong match for your vacancy. We appreciate you taking the time to share your experience and look forward to supporting your future hiring needs.
The Customer Experience Team
The effort to communicate was key
The effort to communicate was key. When trying to find a position and the market is out of sorts right now, it's nice to get feedback, even if there is nothing to report. Zak has always made an effort to let me know what is happening. I think that is a great quality to hold on to and will go a long way in the future.
11 de março de 2026
Resposta da Nigel Frank International
Thank you for your 5-star review! We’re delighted to hear Zak’s consistent communication made a positive difference during your search. Staying in touch, even when there are no major updates, is key to building trust and keeping you informed in a challenging market. We really appreciate your feedback and wish you every success moving forward.
The Customer Experience Team
Great communication through the whole…
Great communication through the whole process.
12 de março de 2026
Resposta da Nigel Frank International
Thank you for your 5-star review! We’re pleased to hear you experienced great communication throughout the process. Keeping you informed at every stage is a key part of how we work. We appreciate your feedback and wish you continued success.
The Customer Experience Team
The right networking bridge over new job searching waters
Zak Marklew and Ari Sabatino guided a tech worker, who rarely changed jobs, land quickly into a new employment position. Zak brought me to the best employer for my senior level skillset. Ari assisted in the interview handoffs and other details.
14 de março de 2026
Resposta da Nigel Frank International
Thank you for your 5-star review! We’re delighted to hear Zak and Ari supported you so effectively through your move. Guiding experienced professionals through a smooth transition and connecting them with the right employer is exactly what we aim to deliver. We appreciate your feedback and wish you every success in your new role.
The Customer Experience Team
Recrutement dernière minute
J’ai particulièrement apprécié le professionnalisme de la commerciale. Les échanges ont été rapides, fluides et très agréables du début à la fin. Une expérience simple et efficace, je recommande.
14 de março de 2026
Resposta da Nigel Frank International
Thank you for your 5-star review! We’re delighted to hear you valued the professionalism and found the communication smooth, efficient, and enjoyable throughout. Creating a simple, effective experience is exactly what we aim for. We truly appreciate the recommendation.
The Customer Experience Team
Preperation
12 de março de 2026
Resposta da Nigel Frank International
Thank you for your 5-star review! We’re glad to hear you found the preparation valuable. Helping you feel confident and ready at every stage is exactly what we aim to deliver.
The Customer Experience Team
I had a positive experience working…
I had a positive experience working with Nigel Frank. Their team was professional, responsive, and knowledgeable about the ERP and Microsoft ecosystem. They took the time to understand my background and experience, and they matched opportunities that were relevant to my skills rather than simply pushing generic roles.
Communication was clear throughout the process, and the consultants were supportive and transparent about the expectations from both the client and candidate sides. I particularly appreciated their understanding of project-based work and consulting environments.
Overall, Nigel Frank demonstrated a strong understanding of the industry and maintained a professional approach from the initial discussion to follow-ups. I would recommend them to professionals looking for opportunities in the Microsoft and ERP space.
6 de março de 2026
Resposta da Nigel Frank International
Thank you for your 5-star review and for sharing such thoughtful feedback. We’re delighted to hear the Nigel Frank team provided a professional, responsive, and well-informed experience throughout your search.
Taking the time to understand your background and align you with relevant opportunities in the Microsoft and ERP ecosystem is exactly how we aim to work. It’s great to know the clear communication and transparency around expectations made the process smooth and supportive.
We truly appreciate the recommendation and wish you continued success in your consulting and project work ahead.
The Customer Experience Team
Jose was great to have a conversation…
Jose was great to have a conversation with along guidance and very friendly
27 de fevereiro de 2026
Resposta da Nigel Frank International
Thank you for your 5-star review! We’re pleased to hear you had such a positive conversation with Jose and found his guidance helpful and approachable. We’ll be sure to share your feedback with him. Wishing you every success in your next step.
The Customer Experience Team
My experience from start to finish was…
My experience from start to finish was brilliant. I worked with Selina and I honestly have never worked with a recruiter who is so detail oriented. I feel like she understood exactly what I was looking for and ensured that she matched me with the right role and employer. She kept me informed at every stage and guided me through the whole process. I cannot recommend enough.
28 de fevereiro de 2026
Resposta da Nigel Frank International
Thank you for your 5-star review! We’re delighted to hear Selina delivered such a detailed, well-managed experience from start to finish. Truly understanding what you’re looking for and aligning you with the right role and employer is exactly how we aim to work.
It’s great to know you felt informed and guided at every stage. We really appreciate the recommendation and wish you every success in your new role.
The Customer Experience Team
Agent found first person to hire of…
Agent found first person to hire of multi hiring of one position.
27 de fevereiro de 2026
Resposta da Nigel Frank International
Thank you for your review! We’re pleased to hear our agent successfully secured the first hire in what sounds like a multi-hire process. Delivering strong candidates quickly and helping you build out your team is exactly what we aim for. We appreciate your feedback and look forward to supporting your next hire.
The Customer Experience Team
Many interesting companies were…
Many interesting companies were presented. Close communication. Short and uncomplicated. Understanding that I will not accept every offer.
27 de fevereiro de 2026
Resposta da Nigel Frank International
Thank you for your 5-star review! We’re pleased to hear you were introduced to a range of interesting companies and that the process felt clear and uncomplicated.
Respecting your preferences and understanding that the right fit matters more than a quick offer is central to how we work. We appreciate your feedback and wish you continued success in finding the perfect opportunity.
The Customer Experience Team
Anna Zawadzka
The recruiter who reached out to me after finding my profile on LinkedIn provided an absolutely exceptional level of support in my search for a new place to grow. Ania is a warm, open, and empathetic person. Her communication style, the way she shared information, and the consistency of her updates truly deserve high praise. I felt genuinely taken care of by Ania, and I always knew that my recruitment process was handled by an experienced professional.
26 de fevereiro de 2026
Resposta da Nigel Frank International
Thank you for your 5-star review and for sharing such thoughtful feedback. We’re delighted to hear Ania provided such exceptional support throughout your search.
A warm, transparent, and consistent approach is exactly what we aim to deliver, and it’s great to know you felt genuinely supported and confident in her expertise at every stage. We truly appreciate your kind words and wish you every success as you continue to grow in your new role.
The Customer Experience Team
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