Werk inmiddels al ruim 20 jaar tot volle tevredenheid samen met Nigel Frank. Al veel projecten samen gedaan en hopelijk nog veel in de toekomst. Vindt de persoonlijke aanpak heel aangenaam en er wordt... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
The only recruiter who made me feel like a person and not a business asset. Transparent about jobs, employers and salaries, went above and beyond to prepare as much info as possible for interviews and... Ver mais
A empresa respondeu
Zak Marklew and Ari Sabatino guided a tech worker, who rarely changed jobs, land quickly into a new employment position. Zak brought me to the best employer for my senior level skillset. Ari assisted... Ver mais
A empresa respondeu
J’ai été pleinement satisfait de mon expérience avec Nigel Frank. Notamment avec Pablo qui a su m’accompagner de manière très professionnelle tout au long de ma mission, en étant toujours disponible... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Nigel Frank International, a Tenth Revolution Group company, is the recognized global leader in Microsoft recruitment. Founded in Newcastle-Upon-Tyne, England, in 2006, and dedicated solely to Microsoft Dynamics professionals, Nigel Frank operates from over 20 offices that span North America, EMEA and Asia Pacific. The company delivers permanent and contract Practice Leads, Architects, Developers, Consultants, Technical Consultants and Project Managers across Microsoft’s Intelligent Cloud, Modern Workplace and Business Applications areas to Microsoft partners and Microsoft’s enterprise and SME customer base.
Escrito pela empresa
Informações de contato
Fourth Floor, Aldgate House, 33 Aldgate High Street, EC3N 1DL, London, Reino Unido
- customerexperience@nigelfrank.com
- www.nigelfrank.com
Streamline your Microsoft hiring
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service and support for me when…
Great service and support for me when looking for a new career in IT!
28 de novembro de 2024
Resposta da Nigel Frank International
Hi Elin,
We're pleased to hear that you felt supported throughout the process and found the service to be great. We wish you the best of luck in your new role.
The Customer Experience Team
Resposta da Nigel Frank International
Ciao Simone,
Ci impegniamo per soddisfarti al 100% ed è bello vedere che hai avuto un'esperienza così positiva.
Il team customer experience
Resposta da Nigel Frank International
Hi Andrew,
Thank you for your 5-star review. It's great to hear that you found Maddy to be excellent!
The Customer Experience Team
Great team
Great team, who updated each process and steps with good dedication. Immediate response to our concerns and questions. As well as provided good support throughout the interview process.
21 de novembro de 2024
Resposta da Nigel Frank International
Hi Sarika,
We're happy to hear that you found the team to be great and they responded to any queries you had, whilst also providing support throughout the process.
The Customer Experience Team
Bon relationnel avec thomas.
20 de novembro de 2024
Resposta da Nigel Frank International
Bonjour,
Nous nous efforçons d'obtenir 100% de satisfaction, et c'est formidable de voir que vous avez eu une expérience aussi positive.
L'équipe satisfaction client
Laura was very supportive helpfull and…
Laura was very supportive helpfull and proactive, thanks a lot.
23 de novembro de 2024
Resposta da Nigel Frank International
Hi Jonas,
It's amazing to hear that you found Laura to be supportive, helpful, and proactive during your recruitment process. Thank you for your 5-star review.
The Customer Experience Team
Simple and speedy recruiting experience
Simple and speedy recruiting experience
22 de novembro de 2024
Resposta da Nigel Frank International
Hi Marie,
Thank you for your 5-star review. We're pleased to hear you found your experience to be simple and speedy.
The Customer Experience Team
Ghosting Senior Recruitment Consultant
Had a very negative experience with a Senior Recruitment Consultant in the UK who reached out about a role, turned up 15+ minutes late to calls, read off documents instead of fully understanding the role, made comments regarding increases in my salary helping her commission. This came to a head when I attended an interview that went well, I went off on holiday and was promised an email with next steps/feedback upon my return, this of course did not happen. I have since reached out to get some feedback under the assumption that I was unsuccessful and have not heard back from this either. Really not encouraging or useful at all and would not work with Nigel Frank's to look for a role again as a result.
30 de setembro de 2024
Avaliação não solicitada
Resposta da Nigel Frank International
Hi Sarah,
We are sorry to hear you have had a negative experience with us. Unfortunately, we are unable to identify you on our system but would like the chance to rectify this. Could you please contact us at customerexperience@tenthrevolution.com with more information so we can investigate this for you. Thank you.
The Customer Experience Team
Update: Hi Sarah,
Thank you for taking the time to speak with us regarding your recent experience. We appreciate the opportunity to address the issue, and we sincerely apologize for the genuine mistake we made. We’re happy to hear you would consider working with us again, so please keep in touch if you require any further assistance.
The Customer Experience Team
Aliyana and Dorin well understood our…
Aliyana and Dorin well understood our need and send us well qualified resumes - it was efficient !
15 de novembro de 2024
Resposta da Nigel Frank International
Hi Delphine,
It's brilliant to hear that you found the team understood your requirements and provided you with suitable candidates. Please keep in touch as we would love to work with you again.
The Customer Experience Team
They are professional team
They are professional team. Understand the hiring team requirements and match them up with suitable candidates. The Nigel Frank team supported me through hiring process.
9 de novembro de 2024
Resposta da Nigel Frank International
Hi Ali,
Thank you for your 5-star review. We're delighted to hear that you found the team to understand the requirements and matched them perfectly to the candidates.
The Customer Experience Team
Individuelle, kompetente Vermittlung
Mir wurde eine Stelle vermittelt. Dabei wurde sehr konkret auf meine Wünsche und Vorstellungen eingegangen. Die Begleitung durch den Prozess war stets kompetent und sehr freundlich.
6 de novembro de 2024
Resposta da Nigel Frank International
Vielen Dank für Ihr Feedback. Wir freuen uns, dass wir mit unserem Service Ihre Erwartungen erfüllen konnten. Gerne stehen wir Ihnen auch künftig für eine Beratung zur Verfügung.
Ihr Customer Experience Team
I found the insistence on hiring their…
I found the insistence on hiring their services to be quite overwhelming, bordering on harassment. Additionally, when we requested more candidates, the communication with the Nigel Frank advisor was not as effective as we had hoped. This experience has left much to be desired.
8 de novembro de 2024
Resposta da Nigel Frank International
Hi Alberto,
We are sorry to hear your comments and would like to have a chance to rectify this. We have passed your feedback on to senior management who is investigating this and will contact you to discuss this further. Please feel free to contact us at customerexperience@tenthrevolution.com to share more details.
Thank you,
The Customer Experience Team
UPDATE: Hi Alberto,
We would still like the chance to discuss this matter. Our Associate Vice President has attempted to reach you to explore your feedback and work towards resolving the negative experience you had but has not been able to connect with you. Please could you get in touch with him, or if you prefer, you can contact our customer experience team. Thanks,
The Customer Experience Team
Top Kandidatenbegleitung zu Nigel Frank International
Sehr professionelle, feinfühlige Kandidatenbegleitung zu Vorbereitungs- und follow-up Gesprächen. Offene Kommunikation hinsichtlich der nächsten Schritte und dem zu erwartenden Ergebnis. Spaß und Leidenschaft vom Recruitment hat mir persönlich sehr gut gefallen.
6 de novembro de 2024
Resposta da Nigel Frank International
Vielen Dank für Ihr Feedback. Wir freuen uns sehr, dass wir Ihnen den für Sie passenden Service bieten konnten, mit dem Sie zufrieden sind. Auch, dass Ihnen die direkte Zusammenarbeit gefallen hat, ist für uns eine tolle Bestätigung. Gerne stehen wir Ihnen auch künftig jederzeit für eine Beratung zur Verfügung.
Ihr Customer Experience Team
Schnell und unkompliziert
Schnell und unkompliziert. Mit sinnvollen Unterstützung.
5 de novembro de 2024
Resposta da Nigel Frank International
Vielen Dank für Ihre positive Bewertung. Wir freuen uns, dass Sie mit unserem Service zufrieden sind und wir Sie unterstützen konnten. Gerne stehen wir Ihnen auch in Zukunft für eine Zusammenarbeit zur Verfügung.
Ihr Customer Experience Team
All in all a pleasant experience.
All in all a pleasant experience.
Contact with George was pleasant and was updated on progress frequently in a transparant manner. Support on contracting and other related activities was very appreciated. Would recommend working with them.
2 de novembro de 2024
Resposta da Nigel Frank International
Hi Ties,
It's great to hear that you had a pleasant experience working with George and they kept in communication throughout the process with plenty of support. Thank you for recommending our services.
The Customer Experience Team
Zusammenarbeit mit Tom war leicht
Ich bin sehr zufrieden mit Zusammenarbeit. Endlich habe ich einen Berater der meine Erfahrung erkannte und Prozess nicht belastet hat. Tom hat sinnvolle Fragen gestellt und mir geholfen effizient zu arbeiten um Stelle zu bekommen.
5 de novembro de 2024
Resposta da Nigel Frank International
Vielen Dank für Ihr positives Feedback. Wir freuen uns, dass die Zusammenarbeit mit unserem Kollegen so erfolgreich verlaufen ist. Außerdem hoffen wir, dass wir Sie auch in Zukunft beraten dürfen und wünschen Ihnen für Ihre Stelle alles Gute.
Ihr Customer Experience Team
Very in depth and inclusive experience…
Very in depth and inclusive experience from Nigel Frank.
30 de outubro de 2024
Resposta da Nigel Frank International
Hi,
Thank you for your 5-star review. We're delighted to hear that you had an in-depth and inclusive experience with us.
The Customer Experience Team
Resposta da Nigel Frank International
Hi Catherin,
It's nice to hear that you found the team provided you with useful tips before your interviews. We wish you the best of luck in your new role.
The Customer Experience Team
Very good experience.
Very good experience.
Drew was very solicitous and friendly and made sure I was aware of every development of the process, and genuinely seemed to care that me and job were right for each other. Couldn't have asked for more support.
31 de outubro de 2024
Resposta da Nigel Frank International
Hi Lance,
Thank you for your 5-star review. We're thrilled to hear that Drew kept you informed throughout the process as well as being friendly and supportive.
The Customer Experience Team
Administrative inefficiencies
From an administrative point of view, I've extra handling by not following the agreed procedure how to sign agreements.
22 de outubro de 2024
Resposta da Nigel Frank International
Hi Martin,
We're sorry that your experience did not match your expectations. We have passed your feedback on to senior management and our contract administration team who are currently investigating this. However, please contact us at customerexperience@tenthrevolution to provide us with more details. Thank you.
The Customer Experience Team
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