The bags look great and arrived faster than any other option I had available. The customer experience was very good through email but I would like to have had a chance to speak to someone along the... Ver mais
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Veja o que dizem as avaliações
A couple of days before my custom printed coffee bags were due to arrive, I requested an update because I hadn't received shipping details. It took 3 days for someone to get back to me, and I was told... Ver mais
A empresa respondeu
Very easy experience from start to finish. The graphics team picked up a couple of issues with the print, resolved, and the finished product is high quality.
Ordering is so easy and even when I mess up, the customer services is unmatched!! They graciously fixed me, refunded and I received my order on time and better than I expected. Love love! Will definit... Ver mais
Detalhes da empresa
- Empresa de empacotamento
- Serviço B2B
- Serviços de Impressão Digital
- Loja de empacotamento e embalagens
- Loja de materiais para empacotamento
Escrito pela empresa
noissue allows you to design your own branded packaging, and have it shipped to you anywhere in the world within 3 weeks. Either upload your logo and design in real time, or upload a template with your illustration.
Informações de contato
1 Beresford Square, 1010, Auckland, Nova Zelândia
- hi@noissue.co
- www.noissue.co
Respondeu a 21% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick and great quality
Quick and great quality. I have ordered the stickers an tissue paper multiple times for my small business in Melbourne.
Easy Experience
Very easy experience from start to finish. The graphics team picked up a couple of issues with the print, resolved, and the finished product is high quality.
Great support, professionalism and communication
Very good communication, professionalism and support from no issue. Thank you.
Total seamless professional support
Having initially attempted designing inhouse the proof identified our lack of experience.
A request was made identifying the desired end product - the design team rapidly corrected our errors - reproofed - and the order is back on shedule!
Super helpful and made sure everything…
Super helpful and made sure everything was perfect and looked best!
Great Product
Super Easy to order, great communication, and great product! Very Happy with my order!
They came in a timely fashion
They came in a timely fashion and only 5 were B grade of the bunch.
Very collaborative!!!
Great experience working with noissue. Their team was very collaborative, attentive, and made sure everything was perfect before printing. I truly appreciated their support throughout the process.
The ordering process was quick and…
The ordering process was quick and simple. I got a timely response to review my proofs with 2 options as well as the order going quickly into production.
Very seamless and easy to use the…
Very seamless and easy to use the online order system.
The bags look great and arrived faster…
The bags look great and arrived faster than any other option I had available.
The customer experience was very good through email but I would like to have had a chance to speak to someone along the way - but the end result was fantastic.
They were easy to work with and was…
They were easy to work with and was pleasant even in all of my requests. Hopefully the print comes out well as this is my first order with NoIssue. Will post an update after the package arrives. Thank you.
Great interaction with your design team…
The interaction with your design team was great. They were clear and concise in their messaging which made it easy to understand.
Weeks of Delay and still no Updates or Accountability from the support team
A couple of days before my custom printed coffee bags were due to arrive, I requested an update because I hadn't received shipping details. It took 3 days for someone to get back to me, and I was told a new ETA and corrected that it was still within the timeframe - which it wasn't. Two weeks ago I received an email to say the bags are ready and have been handed to the courier, but I didn't get shipping details. Since then I've been trying to follow up, but the only response I got was that they will check for me. It's been 5 days since they responded last and now I don't even get a response anymore. I spent thousands of dollars, had to cancel my tv ad and photo shoot, and still no response from noissue. No phone number to call, no escalation process or account manager getting in touch, nothing. So disappointing for a kiwi company, I'm almost out of my current bags and will have to claim business losses as well.

Resposta de noissue
Legit and fast delivery
Legit and fast delivery! Branding and quality is on point
simple and thoughtful with clear action…
simple and thoughtful with clear action steps.
Customer Service is ON POINT!
Ordering is so easy and even when I mess up, the customer services is unmatched!! They graciously fixed me, refunded and I received my order on time and better than I expected. Love love! Will definitely recommend and use again.
I’m very pleased with the interactions…
I’m very pleased with the interactions I had, all my questions were well answered!
Easy, Professional and reliable
Easy to reorder, intuitive interface, and timely delivery. Always a great experience with your brand!
Great communication from the company…
Great communication from the company from the moment we ordered. The products are also great quality!
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