Had to book the van in as an emergency with Brake problems, The staff are always friendly and helpful especially Natasha who dealt with my van issues throughout the process. Also great coffee machine... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoBeta Way Thorpe Industrial Estate, Crabtree Road, TW20 8RE Egham, Surrey, GB
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Veja o que dizem as avaliações
Natasha Wells at Egham branch was dealing with my van issue, she smoothly organised my hire van engine oil top up, and the same time she checked if anything else was needed to be done, and luckily sh... Ver mais
A empresa respondeu
Excellent branch at Egham, Always clean and tidy, I delt with Natasha Wells she is always welcoming and helpfully with everyone who arrives, plus there's a decent hot drinks machine, food vending... Ver mais
A empresa respondeu
Have been to north gate egham a couple times and have always been looked after by Natasha .Nice friendly person who is helpful and offers coffee and drinks and also to add a great thumbs up to the tec... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Escrito pela empresa
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Informações de contato
Beta Way Thorpe Industrial Estate, Crabtree Road, TW20 8RE, Egham, Surrey, Reino Unido
- 01784 438899
4,7
Excelente
112 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful staff and friendly!!
8 de março de 2023
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Egham
This is lovely to hear, thank you Ruslan. Our team at Egham work hard to ensure our customers are given a 5* service on every occasion. It is pleasing to hear that they are doing just that!
Take care,
Laura Griffiths
Very good service happy staff
22 de setembro de 2022
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Egham
Thank you for taking the time to leave such a positive review, Tony. I am sure the team at Egham will be delighted to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Northgate Egham
Egham branch manager and others are very helpful and always willing to help and resolve problems as quickly as possible.
My account manager alsways there to help me and I am very pleased with overrall service.
20 de julho de 2022
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Egham
Thank you for taking the time to leave us your wonderful feedback, Nithy. I will pass this onto the team at Egham, who will no doubt all be thrilled at your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
vehicle has engine light on saying…
vehicle has engine light on saying engine fault repair required, took to Egham branch left hanging around for hours un able to work what sort of service is this
I will tell you a bad servce
13 de julho de 2022
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Egham
Hi Barry,
We are really sorry to hear that you have had to wait around for your vehicle to be looked at. Usually, if we inspect a vehicle and find it is going to take a long period of time, we would issue you with a loan vehicle.
To allow me to find out what has gone wrong here, could you please contact us on Tel: 03330 431095 or Email: customer.services@northgate.co.uk and supply your vehicle registration?
We hope to turn this negative experience into a more positive one for you.
Speak soon.
Kind Regards,
Laura Griffiths
The service at north gate egham is…
The service at north gate egham is disgusting staff are rude and lazy to busy chatting with colleagues to sort customers out do not make your working life easier I would NOT recommend this company
9 de março de 2022
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Egham
Hi Wendy,
We are so sorry to hear that you feel this way. We would really like to help turn this experience into a more positive one and get the issues raised looked into. Please could you contact us on Tel: 03330 431095 Option 4 Option 3
Email: Customer.Services@northgate.co.uk
Kind Regards,
Laura Griffiths
I had to wait for more than 2 hours for…
I had to wait for more than 2 hours for a flat tire, and that is because they didn’t fix it last time i was here (waiting for 3 hours also), they just changed with my spare, living me without spare tire.
12 de janeiro de 2022
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Egham
Hi Viorel,
Thank you for taking the time to report this matter to us. From the information that you have provided, I would really like to get this issue looked into for you, to determine what has been the cause of the delays, and to ascertain why the issue was not rectified in the first instance. Please could you contact us on customer.services@northgate.co.uk or give us a call on Tel: 03330 431095 Option: 4 Option: 2 so that we can begin an investigation?
We value your feedback and would like to get this rectified for you.
Kind Regards,
Laura Griffiths
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