David Mardle was amazing. I asked if I could hire a van for the long weekend, for the Huntingdon Armed Forces Weekend, David suggested leaving that request with him so that he could speak to the mana... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoBlackstone Road, Stukeley Meadows Industrial Estate, PE29 6EF Huntingdon, Cambridgeshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I have been working with multiple NG branches across the country for several years now, and it's not always a smooth experience, but at the Huntingdon branch, I can always count on David to do his bes... Ver mais
A empresa respondeu
I took my van here after being at another depot multiple times, the clutch was the issue. I had a very good chat with Simon, the guy who repaired my vehicle, He was very informative. He told me about... Ver mais
A empresa respondeu
I had a really great experience with David at Northgate Vehicle Hire. From the moment I arrived, he was professional, friendly, and extremely helpful. He made the whole process smooth and stress-fre... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Escrito pela empresa
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Informações de contato
Blackstone Road, Stukeley Meadows Industrial Estate, PE29 6EF, Huntingdon, Cambridgeshire, Reino Unido
- 01480 414144
4,8
Excelente
61 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
David Mardle at the Huntingdon branch…
David Mardle at the Huntingdon branch is efficient, helpful and confident. A pleasure to deal with. Thank you.
7 de maio de 2025
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Hi Jenny, thank you so much for your wonderful 5-star review!
We're thrilled to hear that David Mardle at our Huntingdon branch made such a positive impression. We'll be sure to pass on your kind words to him. It’s always a pleasure to know that our team’s dedication and service are appreciated.
We look forward to serving you again in the future!
Take care,
Imogen
Kat and david
Kat and david were awesome
Looked after me and sorted out the problems with my vehicle
3 de maio de 2025
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Thank you for your kind words!
We're so pleased to hear that Kat and David were able to support you and get everything sorted with your vehicle.
I'll be sure to pass your feedback on to them – it's always great to see our team recognised for their hard work and dedication.
Thank you for choosing Northgate.
Take Care,
Beth
Great experience getting sorted with…
Great experience getting sorted with Huntingdon branch.
Especially Kat, what a polite girl. Above and beyond!
12 de fevereiro de 2025
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Thank you for your wonderful feedback!
We're delighted to hear that you had a great experience at our Huntingdon branch.
Kat will be thrilled to know she made such a positive impression and went above and beyond to assist you.
We look forward to welcoming you back in the future.
Take Care,
Beth
Paula and Dave
Paula and Dave
Had really good customer service felt important they listened to my request and said they look into it and try and get it fixed
Really happy with the outcome
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Thank you for your kind words, Paul!
We're delighted to hear that you had a positive experience and felt listened to.
Providing excellent customer service is our priority, and we’re glad we could assist you.
Thank you for choosing Northgate.
Take Care,
Beth
Above and beyond
Although I had to wait beyond my prearranged time for the service of my van the staff made me feel comfortable and kept me informed at all times. Paula & Dave plus Mitch were my main contacts and were excellent.
7 de janeiro de 2025
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Thank you for your positive feedback Neal!
We’re glad to hear that Paula, Dave, and Mitch provided excellent service and kept you informed throughout your visit.
We apologise for the delay beyond your scheduled time, but we’re pleased our team made you feel comfortable.
Your patience and understanding are greatly appreciated, and we’ll ensure your kind words are passed on to them.
We look forward to welcoming you back again in the future.
Take Care,
Beth
Huntingdon Northgate
Huntingdon Northgate, has been a great help today very efficient and seamless transaction with sorting out an issue with the current van.
13 de dezembro de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Thank you for taking the time to share your feedback, Jamie!
I’m delighted to hear that the team at Huntingdon Northgate provided such efficient and seamless assistance in resolving the issue with your van.
We pride ourselves on delivering excellent service, and it’s great to know we met your expectations.
The team will be thrilled to see your comments!
Thank you for choosing Northgate.
Take Care,
Beth Kell
David Mardle customer service
This is my local Northgate that I have used for the last 6 years. The customer service especially David Mardle is brilliant and can not be faulted. Have always helped me out when I need to be back on the road whether it be a hire van or getting my van fixed ASAP. The coffee isn’t bad either.
26 de novembro de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Thank you for your glowing review and for being a loyal customer for the past six years!
It's fantastic to hear that David Mardle and the team have consistently provided you with brilliant service and support.
We’re thrilled to know they’ve helped keep you on the road efficiently, whether with a hire van or quick repairs.
Your positive feedback about the coffee is also much appreciated!
We'll be sure to pass your feedback on to the team.
Thanks again, and we look forward to continuing to assist you! 🚐☕
Take Care,
Beth Kell
Great communication and feedback from…
Great communication and feedback from the workshop. They have dealt with all of my queries promptly and kept me informed at every step.
16 de agosto de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Hi, thank you so much for your 5 star review!
It's so refreshing to hear your positive feedback about our Huntingdon branch, we always love to make our customers feel welcome when visiting our local branches. I can assure you the branch will be thrilled to hear about your response!
We look forward to working with you long into the future.
Take care,
Imogen
Tom Webb
I speak to Tom Webb on a daily basis about parts, always professional and courteous. Always fast responses and very knowledgeable about their vehicles
23 de agosto de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Thank you for your lovely feedback!
At Northgate we strive to provide a seamless experience for our valued customers and I am delighted to hear that Tom did exactly that!
It's always nice to hear about experiences like yours where dedicated individuals go the extra mile to assist customers so thank you again for your kind words.
Thank you for choosing Northgate.
Take care,
Beth Kell
Very great costumer service
Very great costumer service. Sorted my van out with in couple hours and made it safe and road legal. Big thank you to technician team.
14 de maio de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Thank you so much for your kind words, Ivan!
We're thrilled to hear that you had such a positive experience at our Huntingdon Northgate branch.
The team will always strive to provide exceptional service to all our customers, and your feedback truly validates our efforts.
We look forward to welcoming you back soon!
Take care,
Beth Kell
The guys were very friendly
The guys were very friendly. Excellent experience.
20 de agosto de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Thank you for your feedback, Michael!
We are so pleased to hear that the branch provided you with a friendly and pleasant experience.
We aim to deliver a 5* service to all our customer and its wonderful to see this has been demonstrated during your visit to the Huntingdon depot.
Thank you for your lovely comments.
Take Care,
Beth Kell
Guys were very helpful and pleasant.
Guys were very helpful and pleasant.
Coffee was good too.
20 de agosto de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Hello Michael, thank you so much for your 5 star review!
We are so pleased to hear that the team at Huntingdon were able to provide fantastic customer service, which is what we take pride in the most here at Northgate.
The staff at the branch will be thrilled to hear your feedback!
We look forward to working with you long into the future.
Take Care,
Beth Kell
Needed a van under such short notice - Northgate Huntingdon will help!
I needed a van under such short notice, and after being turned down by 4 suppliers, Dave Mardle at Northgate Huntingdon was able to assist - Again under such short notice!
15 de agosto de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Hello, thank you so much for your 5 star review!
Its pleasing to hear that our Huntingdon depot have provided you with excellent service.
Its always a pleasure to deliver 5 star service to our customers and its wonderful to see this reflected in your feedback.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Outstanding
Whole process was super efficient,wish i could give more stars.
Massive thanks to Simon for sorting me a replacement vehicle.
22 de julho de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Hey Duane, thank you for your feedback!
It sounds like you had a really positive experience at our Huntingdon branch which is fantastic to hear.
This is exactly the kind of service that Northgate Strive to deliver and i am sure Simon and the team will be thrilled to see your comments.
Thank you for choosing Northgate
Take care,
Beth Kell
Very quick and reliable
Very quick and reliable, polite and punctual, couldn't of been more helpful. Dave Mardle and Tom Webb get a big thumbs up from me
5 de julho de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Hi Ian, thank you so much for your 5 star review!
We are so pleased to hear that the team at Huntingdon were able to provide you with a quick and reliable service. I can assure you that Dave, Tom and the team at Huntingdon will be thrilled to hear your feedback!
We look forward to working with you long into the future.
Take care,
Imogen
MOT Booking
thanks to Raina and Co at Northgate Huntington for sorting out a speedy MOT booking , excellent service
7 de junho de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Hi Paul, thank you so much for your 5 star review!
It is very pleasing to hear that the team at Huntingdon were able to provide you with the customer service we strive to provide! I can assure you they will be thrilled to hear your amazing feedback.
We look forward to working with you long into the future.
Take care,
Imogen
5*** all the way for these guys
Dealing with the maintenance team, they're quick efficient and always happy to help with anything you need. Big shout out to their workshop administrator who has made every job we do seamless. Looking forward to continually working with them in the future
15 de abril de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Thank you so much for your lovely review, Ashley.
I am thrilled to hear that you received such wonderful service from the workshop at the Huntingdon branch.
Appreciation for the hard work and dedication of the staff really does mean a lot, and it's so kind of you to take the time to express your gratitude.
The team at Huntingdon will be really happy to see your comments.
Thank you for choosing Northgate
Take Care,
Beth Kell
Fab experience - Huntingdon Depot
When organising my vehicle for rental I was provided excellent service, with a smile by a gentleman named David Mardle offered drinks and good conversation whilst my vehicle was prepared.
When returning the vehicle I was met with the same kindness and enthusiasm.
David was both friendly and professional and is a credit to Northgate.
20 de março de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Thank you so much for taking the time to leave such a fabulous review, Justin, and for your kind words for David.
It is pleasure to see what a positive experience David made this for you, and I am sure he, and the rest of the Huntingdon team, will be over the moon with your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Tried to book my van in no answer on…
Tried to book my van in no answer on phone rang head office they emailed to no answer spoke to them again got a message offering me a slot I can't make Tried to email return no answer Tried ringing again no answer appalling Service
4 de abril de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
I'm sorry to see that our service has fallen short here, Daniel and I apologise on behalf of Northgate for any inconvenience this has caused.
If you can get in touch with us on either customer.services@northgate.co.uk or on 03330 431095 Option 4 Option 2 to provide us with your registration and Northgate account details we will be happy to speak to the relevant remits and get your appointment organised.
I really look forward to working with you to bring this to a resolve.
Thanks
Simon Cort
Northgate Huntingdon
Northgate Huntingdon - Tom and Dave. Great service. Sorted me a van for a short term hire without any fuss. Very professional, efficient and friendly. Thanks chaps.
27 de março de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Huntingdon
Thank you so much for taking the time to leave such a great review, Simon. It is an absolute pleasure to see what a positive experience you've had with our Huntingdon team, and I am sure that the team, Tom and Dave especially, will be delighted with your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.