Dropped my van off at the branch this morning @7.51 😂😂 Met by a happy cheery lady.. Very quick and efficient with my van and was in and out in 2hrs. Great service and would highly recommend th... Ver mais
A empresa respondeu
Localização
Trocar localização12 Harbour Road, Longman Industrial Estate, IV1 1SY Inverness, Scotland, GB
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Veja o que dizem as avaliações
Peter R. and Billy delivered a repalcement hire car for my partner today. They arrived on time, reviewed the car with me in a very professional manner and gave contact details in case of any problem G... Ver mais
A empresa respondeu
Since you have a branch in the highlands now I have found this so useful…using third parties and having uncertainty as to where my van was going before was not ideal but the Inverness branch are brill... Ver mais
A empresa respondeu
Had to have a car swapped over, fast and efficient. Showed round new car everything explained clearly. Big thanks to Fay in the workshop for sorting out a bigger car for me and my family and to Paul a... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Escrito pela empresa
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Informações de contato
12 Harbour Road, Longman Industrial Estate, IV1 1SY, Inverness, Scotland, Reino Unido
- 01463 211 100
3,6
Bom
30 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Friendly staff and very helpful
The staff were very friendly and helpful, I came in without an appointment and they had no issues with helping me. A very pleasant experience .
21 de outubro de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Inverness
Hi Eliot, thank you for sharing your wonderful experience with us! It is great to hear that our team at Inverness have provided you with the 5* service in which we aim to deliver.
Take care,
Laura
Good service and staff
As a fairly new customer to Northgate I wanted to share my experiences so far. The local branch to me Inverness has been great providing me a fantastic service each time I visit with one of my vans. Lee the general manager is very helpful and has ensured that we always have a positive experience.
20 de setembro de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Inverness
Thank you for taking the time to leave your positive feedback, Ross.
Providing a 5* service to our customers is what we aim to do and Its wonderful to hear this has been demonstrated by all of the staff from the branch at Inverness.
I am sure they will be delighted to see your lovely comments about your experience so far.
If there is anything else we can do for you, please let us know and we would be happy to help.
Thank you for choosing Northgate!
Take Care,
Beth Kell
Resposta da Northgate Vehicle Hire - Inverness
Thank you so much for taking the time to leave such a great review, Janet.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
I had my van in for a service recently…
I had my van in for a service recently at North gate Inverness and was impressed with all aspects.
Great communication from the staff and it all went without a hitch.
I will definitely be back.
8 de fevereiro de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Inverness
Hey Jim!
Thank you so much for sharing your positive experience with Northgate.
We are thrilled to hear that the branch managed to exceed your expectations by completing the service ahead of schedule, and also demonstrated exceptional helpfulness throughout the process.
Your kind words and your wonderful review are truly appreciated.
If there's anything else we can help you with in the future, please don't hesitate to reach out.
Take Care,
Beth Kell
Vantasic!!
Since you have a branch in the highlands now I have found this so useful…using third parties and having uncertainty as to where my van was going before was not ideal but the Inverness branch are brilliant! They go above and beyond and alway make time for any problems I might have. The staff are always cheery and welcoming. The work gets done and gets me back on the road! Thanks Inverness you’re vantasic!
26 de janeiro de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Inverness
Thank you so much for taking the time to leave such a brilliant review, Dani.
Putting our customers first is what we do, and I am so pleased to see that our new Inverness branch has demonstrated this ethos. I am sure that the team there will be overjoyed to see your kind feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Van broke down
Van broke down . Customer care excellent
1 de fevereiro de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Inverness
Thank you so much for taking the time to leave such an excellent review, Ross.
While it can feel like such a nightmare when a vehicle breaks down, Northgate will always be here to assist you and get you back on the road as soon as possible. I am sure that our team at Inverness will be so pleased to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Routine maintenance...
On attending the branch for routine maintenance on my vehicle it was very clear that everyone has a part to play. I was kept informed on the progress of my vehicle throughout. Very friendly and polite staff.
12 de fevereiro de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Inverness
What lovely feedback, thank you John!
Not only did the branch provide a 5* service but they also provided regular updates while your vehicle was getting a service which is fantastic to hear.
The Team at Inverness are a credit to Northgate and your review is a refection of that.
Take care,
Beth Kell
Great service…
Excellent service always friendly and helpful. Took my van in with an EML fault fixed on the day even got a nice coffee.
8 de fevereiro de 2024
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Inverness
Thank you so much for taking the time to leave such an excellent review, Fiona.
While we understand that it can feel like a nightmare when a vehicle need to come in to the branch with issues like your EML fault, Northgate will always be here to assist you and get you back on the road as soon as possible and make sure that you're comfortable while you wait. I am sure that the team at Inverness will be so happy to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
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