notwoways Avaliações 

103
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

SCAMMERS! I ordered a pair of trainers in baby blue, but they sent me the wrong colour. To make matters worse, the trainers arrived looking dirty and clearly worn, not brand new as advertised.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered my first pair, unfortunately picked the wrong size. Emailed customer support and they had the issue sorted within 24 hours. Big ups to Gemma who is an absolute pleasure to speak to. The site i... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered 2 mystery boxes and exchanged one for another mystery box and got 2 pairs im Happy with, communication was 10/10. Gemma replied almost instantly and managed to get my order over the next da... Ver mais

Avaliado com 5 de um total de 5 estrelas

Genuinely the most comfortable shoe I’ve ever worn. Used to be an AF1 only wearer, daily, work shoe, comfort shoe everything. Since buying M1’s from notwoways, I’ve never looked back. Over 10 pairs an... Ver mais

Detalhes da empresa

  1. Loja de Calçados

Escrito pela empresa

notwoways is a North London based sneaker brand that launched in 2020. known for creating technical and fashion-forward footwear, the brand has found a home in creating and thriving in disruption within the sneaker scene.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

103 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(103)

54 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Extremely high quality shoes for a very…

Extremely high quality shoes for a very fair price. The m1 is one of the most comfortable shoes I have ever worn, and the HKE line adds versatility to perform in the elements without sacrificing that quality or comfort. Cannot recommend enough.

17 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Couldn't ask for better.

Ordering is incredibly easy and the quality of shoe's are fantastic. Also, the customer service is second to none. The service was fast and helpful, abd I couldn't recommend it enough.

15 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding.

Pukka shoe and service. That simple.
Shoes look the dogs. Comfortable as anything. Customer service excellent.
Had an issue in which the shoes were unexpectedly held at customs causing a delay, but it was communicated quickly to me. Updates were provided too and when it fell slightly out of the extended timeframe provided, I was refunded delivery and a credit applied to my account as an apology.
That customer service alone warrants a review - thank you Gemma.

27 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank You !!!

First of all I just want to say thank you to some of the workers at Notwoways. Gemma and Katie you was both brilliant I'm sure a lot of you share the same name so you can also share the credit. My parcel got lost in transit and I never received it and they all helped me out and sent me out new ones which I have now received. I'm very thankful and the shoes look amazing!!!

15 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

M1 Just White

I needed a pair of the M1 Just White and Gemma really helped me out and managed to get me a pair even though they said no stock. Legend!

12 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Overall Experience

I recently bought my 2nd pair of ‘Just White’ after my current ones have been worn out. Had issues with delivery cause of Royal Mail but Katie was lovely in helping me resolve the issues and they have arrived and are perfect, really comfy. I have now bought a total of 4 pairs but did have issues with the ‘Kyori’ they were really uncomfortable and had little bits coming out the soles making them painful to walk in but overall my other pairs have been fantastic couldn’t ask for anything more.
Thank you Katie for the amazing customer support!!

10 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered the wrong size and needed to…

Ordered the wrong size and needed to change super simple to complete and Gemma on customer service was a star no automated service replied quickly to any questions.

Due to this will deffinatly be ordering another pair.

Great work on everything especially hiring Gemma!

8 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer support.

Ordered my first pair, unfortunately picked the wrong size. Emailed customer support and they had the issue sorted within 24 hours. Big ups to Gemma who is an absolute pleasure to speak to. The site is extremely user friendly and well layed out. You are sent an email asking you to confirm if you do in fact want to sign up to the mailing list, little things that make huge differences. All round an amazing experience, super excited to rep the shoes. Thank you NTW ❤️

25 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Have ordered 7 pairs of NTWs

Have ordered 7 pairs of NTWs now. The shoes are excellent quality, super comfy and very reasonably priced considering the quality of production. The mystery box especially was a great purchase as they ensured I did not have a duplicated pair and as a result I got a pair I really liked for a reduced cost and some little extras. Great company

30 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No Two Ways in the only way

Not only are the products incredible, but the team behind them are so helpful and accommodating. I ordered 2 mystery boxes, one was a gift which I got the wrong size. It’s been the easiest process to exchange this when usually with mystery boxes especially it’s non refundable/returnable! 10/10 👍🏻

10 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gemma was a superstar 10/10

Ordered 2 mystery boxes and exchanged one for another mystery box and got 2 pairs im
Happy with, communication was 10/10. Gemma replied almost instantly and managed to get my order over the next day.

Trainers themselves are top quality, bit bulky but super comfortable

8 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don’t Shop With Them… Please!

Really bad company. Have ordered numerous shoes from the company and some have taken months to even be posted. They sell shoes that they haven’t even received in the country yet and then send out bulk emails apologising for delays.
If you don’t have the product, don’t sell it. As stated, I’ve bought numerous shoes but only been able to actually keep one pair, as their sizes don’t fit with corresponding UK sizing most of the time.

Poor customer service. Poor experience all round on their mystery boxes, too. I won’t be ordering from them again and would urge other people not to. If you have an issue, you’ll be made to feel a fool and they’ll try and rinse you for every penny they can on refunds. £85 mystery box purchased, shoes sent back and baseball cap kept. They refunded me £35 stating that the baseball cap was “limited edition” and £50. Unfounded with zero proof provided at all. Outrageous from a company that claims to be so high and mighty in comparison to the big brands. Stick to the big brands, avoid this one at all cost.

6 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Best!

Christmas is stressful for everyone, especially popular companies who have a high demand for their products. However, this delivery and purchase as well as the communication from the team at notwoways has made my Christmas! I could not have asked for a better pair of shoes for my boyfriend and his face when he opened them was the greatest gift of all. Thank you for ensuring they made it to me in time, thank you for your kindness with the product received as the upgrade perk and thank you for being so communicative. I will most definitely be shopping here again!

25 de dezembro de 2024
Avaliação não solicitada

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