Novatel Communications Limited Avaliações 

87
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Worked with Novatel on 2 occasions, one for business and one for personal. Got a full survey & install to get mobile signal in a newly built office with zero signal. Niamh and the team were profession... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hi there, We have a Teltonika RUT955, which we were having trouble connecting to a Spanish SIM card. Patrick from Novatel Main Street, Buttevant, Co. Cork P51KO66 Ireland, patiently took us thr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Was looking for some techy stuff that I didn't know was available in Ireland. Came across the website by mistake. Phoned, call was answered straight away and spoke to Sharon who talked me through exac... Ver mais

Avaliado com 5 de um total de 5 estrelas

Repeat purchase (previously got merchandise for family). Exceptional to deal with, start to finish. You’ll get exactly what you need, after they email through all the options & discuss. They’re a fant... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de equipamentos de telecomunicações

Escrito pela empresa

Novatel Communications is a Cork based distributor of world class technologies in Mobile Phone GSM Repeaters, Cellular Broadband Antennas, Cellular Routers, and Wi-Fi distribution equipment. We offer a professional sales and installations service across Ireland. Customers can buy online or can contact our highly skilled inhouse sales team to receive expert advice and signal solutions for GSM, Cellular Broadband and Wi-Fi. Customers receive an excellent level of support, technical advice and problem solving for all their cellular connections.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

87 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(87)

13 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Highly recommend Novatel. Items in Stock. Fast shipping

Highly recommend Novatel in Buttavant. They had my GSM repeater accessories in stock, which were marked as shipped within an hour and I recieved them the next day. Very impressive. Stockist of quality Irish made Stelladoradus & Poynting products.

One suggestion would be to remove the old Covid 19 warnings from your website...

''Due to the COVID-19 Pandemic, Store Pickup is By Appointment Only''

Last time I phoned for an appointment 2 years ago I was told the appointment only system was over, so it's surely done with now.

But that is only a minor thing. A1 Company.

18 de abril de 2024
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you so much for this amazing review - we always endeavour to get orders out asap. As for the web site 'Thank You' for your observation we had initially thought that this was removed and we are working on it now. Have a great day

Avaliado com 5 de um total de 5 estrelas

Extremely helpful

Extremely helpful lady on the phone gave me great advice & equipment recommendations. Excellent shipping speed also. Would certainly purchase from Novatel again.

3 de abril de 2024
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you James for your 5 Star review - delighted that you are happy with our service Team Novatel Communications

Avaliado com 5 de um total de 5 estrelas

Fantastic and Friendly Customer…

Fantastic and Friendly Customer Service, very helpful indeed

18 de março de 2024
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you Steven Glad that you are happy with the service from Novatel Communications

Avaliado com 5 de um total de 5 estrelas

Exceptional Technical Support

Subject: Heartfelt Thanks for Exceptional Technical Support
Dear Novatel Communications Team,
I wanted to take a moment to express my sincere gratitude, particularly to Patrick Holmes, for the outstanding technical support provided in resolving the configuration challenges I encountered with the Teltonika TRB500 5G Router and Poynting Xpol 24 Antenna.
The expertise and dedication demonstrated by Patrick from Novatel is truly commendable. His in-depth knowledge of the technical intricacies involved in configuring the Teltonika TRB500 Router with the Poynting Xpol 24 Antenna made a significant difference.
The prompt and effective resolution of the issues I faced speaks volumes about the commitment of Novatel Communications to customer satisfaction. Patrick's patience and willingness to go the extra mile in ensuring that the setup met my needs were highly appreciated.
I rely on 5G High Speed Broadband using top-notch equipment and seamless communication for my work, and thanks to the Novatel Communications team, especially Niamh & Patrick, I can continue to deliver high-quality content without disruptions. It's reassuring to know that your team is not only knowledgeable but also genuinely cares about the success of its customers.
Once again, thank you for the exceptional support. I look forward to continued collaboration and recommend Novatel Communications without hesitation.
Padraig Treacy
RTE NEWS

16 de novembro de 2023
Avaliação não solicitada
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Hi Padraig,
Thank you very much for your feedback and taking the time to write such a lovely review. We are delighted to hear such positive feedback. If you ever need further support regarding anything at all then you know exactly where to find us ! Thanks a million again from Niamh and the Novatel Team!

Avaliado com 5 de um total de 5 estrelas

Second to none…

The experience I had with this company was second to none.
I was dealing with a very efficient and professional team regarding my situation.
I needed a cell booster that would cover the entire house due to poor connectivity in the area.
They have performed measurements before they arrived to the house so they knew exactly what was needed for me.
Frank and his team was super fast and knowledgeable when installing the cell booster which is working perfectly. He also assisted me with my internet connection throughout the house which is now super fast.
I can only recommend Novatel, they are quick, efficient, professional and the product they are offering is top quality.
Super impressed
Thank you Novatel

12 de setembro de 2023
Avaliação não solicitada
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Hi Alex, Thanks a million for your review. We are thrilled you gave such positive feedback. Our team are always available to help, all the best!

Avaliado com 5 de um total de 5 estrelas

Technical Help from Patrick in Novatel

Hi there,
We have a Teltonika RUT955, which we were having trouble connecting to a Spanish SIM card.
Patrick from Novatel Main Street, Buttevant, Co. Cork P51KO66 Ireland, patiently took us through the steps and stayed on the phone with us until we got connected.
We were really impressed with his positive attitude, teaching us about the router and making the experience totally stress free.
Thanks again Patrick!
Regards
Órla Doyle & Philip Shannon

22 de setembro de 2023
Avaliação não solicitada
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Hi Orla, Thank you for taking the time to leave such a lovely review, we highly appreciate your kind words and customs here at Novatel communications and our team is always happy to help! Thanks again

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, quick delivery and competitive pricing when purchasing my Teltonika RUTX50.

Novatel sent along a thank you note with useful links. I enjoyed this personal touch.

Keep it up.

25 de abril de 2023
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Good Evening, Thank you so much for your kind review and custom with us here at Novatel Communications. We are delighted to hear that you are happy with you purchase and we really appreciate the feedback! Our team is always on the other end of the phone if you ever need any further assistance and thanks again from Niamh and the Novatel team!

Avaliado com 5 de um total de 5 estrelas

Great personal service from an Irish…

Great personal service from an Irish company that cares about its customers

5 de abril de 2023
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Hi Tom, Thank you kindly for taking the time to leave us a review here at Novatel Communications. Our customers are our main priority and we are delighted to hear that our team were able to assist you. We are always available to support you with any future issues you may experience or if we can help you enhance any of your cellular communications. Thanks again, the Novatel Team

Avaliado com 5 de um total de 5 estrelas

Very pleased with my transaction

I requested information regarding an item I was interested in and received a very informative response with other recommendations. Also received email from Sharon who was also very helpful. I will certainly be purchasing from Novatel Communications again.

24 de janeiro de 2023
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Hi Tom, Thank you so much for reviewing us here at Novatel. I am delighted that you received the information you requested and please know that we are at hand to answers any future queries you may have regarding our products and services. Sharon takes great pride in her work and does an amazing job on a daily basis, thank you for acknowledging. Wishing you our very best, Niamh and the Novatel Team.

Avaliado com 5 de um total de 5 estrelas

Very professional Company

I can not speak highly enough of this company. Firstly they have helped me to massively improve my internet speed when no other company could (rural Ireland!). Secondly, their customer service is outstanding. They have helped with support and queries beyond what could ever be expected of them. Highly recommended!

24 de janeiro de 2023
Avaliação não solicitada
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Hi Steven - thank you so much for taking the time to review us and thank you for your custom, we are delighted that we were able to help you solve your signal issues. We are always available to support you with any future issues you may experience or if we can help you enhance any of your cellular communications. Thanks again, the Novatel Team

Avaliado com 5 de um total de 5 estrelas

Very fast and good product

Very fast and good product. Tomas

6 de janeiro de 2023
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you Tomas - We appreciate your custom and your time for writing a review. If we can ever be of help in the future please let us know

Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product, good price, fast delivery

30 de dezembro de 2022
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you for your review and for your custom, we appreciate your business. Have a great day and if we can ever be of support again in the future, please get in touch

Avaliado com 5 de um total de 5 estrelas

Order and ot was delivered in 2days 5…

Order and ot was delivered in 2days 5 🌟 any day thank novatel

18 de dezembro de 2022
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you for your much valued custom! If we can ever be of support to you again just get in touch. Best Regards Novatel Team

Avaliado com 5 de um total de 5 estrelas

A fast service

I ordered two TS9 Male to SMA Female Pigtail Cable for WiFi and LTE Routers on a Friday evening. It was shipped on Monday and I received it by courier on Tuesday. A fast service

2 de dezembro de 2022
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you so much for your custom and for taking the time to leave a review. I am delighted we could be of help and are available for anything you may need in the future

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, fast delivery. Very happy

4 de novembro de 2022
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you Alan, delighted we could be of service, Have a great day!

Avaliado com 5 de um total de 5 estrelas

Recommended to us and now we're recommending in turn!

Novatel came highly recommended by one of our colleagues when we were scoping setting up a home office in the West of Ireland.. and their recommendation wasn't wrong! The service has been fantastic - from the initial interaction with the CEO about our requirements, to the swift processing and dispatch of our order.. not to mention the organisation of an installer local to us.... it has been a very easy process every step of the way. We're delighted to recommend them ourselves!

24 de outubro de 2022
Avaliação não solicitada
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Resposta da Novatel Communications Limited

Thank you Niamh for your kind words. The Novatel Team

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