Novatel Communications Limited Avaliações 

87
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Worked with Novatel on 2 occasions, one for business and one for personal. Got a full survey & install to get mobile signal in a newly built office with zero signal. Niamh and the team were profession... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hi there, We have a Teltonika RUT955, which we were having trouble connecting to a Spanish SIM card. Patrick from Novatel Main Street, Buttevant, Co. Cork P51KO66 Ireland, patiently took us thr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Was looking for some techy stuff that I didn't know was available in Ireland. Came across the website by mistake. Phoned, call was answered straight away and spoke to Sharon who talked me through exac... Ver mais

Avaliado com 5 de um total de 5 estrelas

Repeat purchase (previously got merchandise for family). Exceptional to deal with, start to finish. You’ll get exactly what you need, after they email through all the options & discuss. They’re a fant... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de equipamentos de telecomunicações

Escrito pela empresa

Novatel Communications is a Cork based distributor of world class technologies in Mobile Phone GSM Repeaters, Cellular Broadband Antennas, Cellular Routers, and Wi-Fi distribution equipment. We offer a professional sales and installations service across Ireland. Customers can buy online or can contact our highly skilled inhouse sales team to receive expert advice and signal solutions for GSM, Cellular Broadband and Wi-Fi. Customers receive an excellent level of support, technical advice and problem solving for all their cellular connections.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

87 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(87)

13 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fast delivery

Goods arrived in quick time and as expected.

8 de setembro de 2022
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you Colm, we appreciate your business and your review. Delighted we could be of service to you.

Avaliado com 5 de um total de 5 estrelas

Genuine service

First of all, someone (Sharon) answered the phone immediately: Do you know how rare that is these days?

I had access to all the sales info and pricing up front, and there was an engineer (Frank) that came on the phone for any tech information that was need.

There and then, they went online, checked my house location (via eircode) found the nearest apropriate telephone mast, sent me a map of where the mast is so I could check line of sight, and I was sorted, all in ten minutes.

You see, this is the type of both friendly and professional service that people would pay for without hesitation.

18 de agosto de 2022
Avaliação não solicitada
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thanks so much John for your kind words... It was an absolute pleasure to deal with you... All the Novatel Team..

Avaliado com 5 de um total de 5 estrelas

SD-RP1002-LGW-4P

I bought the SD-RP1002-LGW-4P from Sharon in Novatel and installed myself. Sharon was a great help and ensured I had the right product to suit me and my needs. I was getting no phone reception indoors, except for having my phone by the window. The signal by the window was very weak at the best of times.

After installing the SD-RP1002-LGW-4P I have full five bar 4G signal in all but one room which has 4 bars. I went from having 1mbps downloads with my phone by the window, to 30mbps all around the house.

I would highly recommend Novatel and the Stelladoradus products they supply if you have good phone signal outdoors, especially up high near the roof where you will be mounting the outdoor antenna.

5 de julho de 2022
Avaliação não solicitada
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you John for the 5 star review, it is much appreciated......All the Novatel Team

Avaliado com 5 de um total de 5 estrelas

Super Service

I was looking for a repeater for the office and Novatel and especially Sharon Foley could not have been more helpful. Sharon took her time to best understand my requirements and then suggested the best solution for me. Delivery was super fast and backup service is second to none.

29 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 star experience

Fantastic company to deal with, great advice, information and communication from first contact to installation. Would highly recommend.

6 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Well priced, experienced and transparent. Fantastic to deal with.

The business I work for recently moved premises across town. The area we were moving into was a black spot for phone signals.

At the beginning I was completely unfamiliar with the systems needed to boost a phone signal, PLUS all the red tape that had to be followed.

I spoke with a number of agents about the best setup for us and received many quotes. However, the majority of these suppliers did not provide comreg certified equipment.

However it was Niamh and Sharon from Novatel who were the best to deal with. Very experienced, didn't bluff me and explained so much to me in one or two calls that I had a much better handle on what I had to do and what I didn't have to worry about.

Although Novatel provide an installation service, we installed the setup ourselves due to a very tight lead time. Installation of the device was very straight forward. Exactly how the team at Novatel had described.

Thankfully, the office solution Niamh and Sharon provided for us worked perfectly. We have zero black spots in our office - which is a miracle considering how thick the walls are.

If you have a black spot in your home or business I strongly recommend contacting the Novatel team. With a quick call, the folk at Novatel will help provide the best solution for your setup.

To the Novatel team:
Thank you for all your help and guidance,
Aidan K

22 de fevereiro de 2022
Avaliação não solicitada
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you so much for your kind words and giving us here at Novatel a 5 star review. It is much appreciated !!

Avaliado com 1 de um total de 5 estrelas

3 weeks later no domestic order…

3 weeks later no domestic order arrival.
No email.
Nothing.

21 de fevereiro de 2022
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Hi James.

Thank you for bringing this order to our attention, I have just checked the status, this was an internal IT error on our server which has been rectified.We are sorry that yor order was affected.

You will receive an email this morning with your invoice attached. tracking details for your shipment and your order will ship today with DPD.

Please accept our apologies, from time to time mistakes are unavoidable but we rectify immediately once brought to our attention, so thank you for letting us know.

Our contact number is 022 23440 should you require to speak with us. We also have contact forms on the website which are monitored daily.

Again our apologies for the inconvenience.

Kindest Regards
Niamh Cullen O'Reilly

Avaliado com 5 de um total de 5 estrelas

Worked with Novatel on 2 occasions

Worked with Novatel on 2 occasions, one for business and one for personal. Got a full survey & install to get mobile signal in a newly built office with zero signal. Niamh and the team were professional from start to finish and we now have full 4G signal throughout the office. Also purchased a teltonika router & poynting antenna for a home network setup, which increased my rural speeds from 2Mb & 100ms+ latency to 80Mb & 20ms latency. Highly recommend.

8 de fevereiro de 2022
Avaliação não solicitada
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you for your review...

Avaliado com 5 de um total de 5 estrelas

Famtastic service

Famtastic service. Delighted with the strength of the internet in our rural home after the specialised equipment install. Professional, efficient and friendly. Highly recommend!

16 de janeiro de 2022
Avaliação não solicitada
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you so much, we really appreciate the review.
Wishing you all the best, till next time Niamh and all the team @ Novatel.

Avaliado com 5 de um total de 5 estrelas

First rate service

First rate service, tech support and customer care. I ordered a Teltonika router online and it was delivered less than 24 hours later. I needed a bit of help tweaking some of the router's advanced settings for my own specific requirements and Gary was able to sort this remotely for me. I have no hesitation in recommending Novatel. Many thanks, Paul

12 de janeiro de 2022
Avaliação não solicitada
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you Paul !!
Wishing you all the best, Niamh and all the team @ Novatel.

Avaliado com 5 de um total de 5 estrelas

Novatel: It was a pleasure. A 100% trustworthy, competitive and friendly Company.

A 100% trustworthy, and competitive company. I do not write many reviews but credit where it is due. It was an absolute pleasure to deal with Novatel, particularly when I encountered a technical problem with a piece of equipment. Sharon, Niamh and Gary went above and beyond to help sort it out for me. Highly recommend them, five star customer service. Thanks Guys!

29 de novembro de 2021
Avaliação não solicitada
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you Steven, we really appreciate the kind review. It was a pleasure to deal with you.
All the best, Niamh and all the team @ Novatel.

Avaliado com 5 de um total de 5 estrelas

Repeat customer

Repeat purchase (previously got merchandise for family). Exceptional to deal with, start to finish. You’ll get exactly what you need, after they email through all the options & discuss. They’re a fantastic crew, this time Sharon there guided me through the solutions. I WhatsApped over pictures of my current broadband setup and she engaged within seconds. Top marks, have no hesitation in buying here, genuine sorts.

19 de novembro de 2021
Avaliação não solicitada
logotipo da Novatel Communications Limited

Resposta da Novatel Communications Limited

Thank you Chris, we really appreciate your kind words.
We give it our best day after day so thank you for the Acknowledgement. Wishing you all the best, till next time Niamh and all the team @ Novatel.

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, great service and the right result. Thanks guys it’s great to have the signal throughout the house.

15 de julho de 2021
Avaliação não solicitada

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