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Oakleigh Watches Ltd Avaliações 

644
O TrustScore é 5 de um total de 5

4,9

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Avaliado com 5 de um total de 5 estrelas

I recently dealt with Giles on a couple of watch purchases, my wife and I found him accommodating, courteous and knowledgable. The quality of the watches he showed us was outstanding and he was very f... Ver mais

Avaliado com 5 de um total de 5 estrelas

I first contacted Oakleigh Watches when i saw an immaculate looking Breitling Superocean on the website Giles got back to me straight away and arranged for me to call in and view the watch,it was in... Ver mais

Avaliado com 5 de um total de 5 estrelas

3rd time of doing business with Giles back in March 2026. Not a heavy hitter of a watch, however, the excellent service levels and attention to detail were maintained as if it was a ££££ timepiece. G... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recently bought my second watch from Giles and just as happy as I was first time around. The watch is excellent and the service received was far more genuine than if I had gone to an Authorised Dealer... Ver mais

Detalhes da empresa

  1. Relojoaria
  2. Exportador de jóias
  3. Joalheria
  4. Fabricante de relógios de pulso

Escrito pela empresa

Oakleigh Watches is a trusted UK specialist in pre-owned luxury watches, dedicated to helping customers find exceptional timepieces with complete confidence. We carefully source, inspect, and authenticate every watch we sell, ensuring the highest standards of quality, originality, and performance. Our collection includes some of the world’s most respected watch brands, selected for their craftsmanship, heritage, and enduring value. Each watch is thoroughly checked by experienced professionals and presented with clear descriptions, transparent pricing, and honest guidance, so customers can buy with peace of mind. At Oakleigh Watches, customer service is at the heart of everything we do. From first enquiry to after-sales support, we pride ourselves on being approachable, knowledgeable, and reliable. Whether you are purchasing your first luxury watch or adding to an established collection, we aim to make the experience straightforward, secure, and enjoyable. We understand that a fine watch is more than an accessory – it is a statement, an investment, and something built to last. That’s why we focus on trust, integrity, and long-term relationships with our customers. Oakleigh Watches – the home of pre-owned luxury watches. It’s about time.

Our Shipping Promise

Free UK Delivery Service

Mon to Fri - we offer a free 24 hour delivery service.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

644 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(644)

74 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service from a very professional firm.
Giles is very helpful, straightforward & good to deal with.

16 de outubro de 2025
Avaliação não solicitada
logotipo da Oakleigh Watches Ltd

Resposta da Oakleigh Watches Ltd

Thanks Paul, it was a pleasure working with you.

Avaliado com 5 de um total de 5 estrelas

Great, friendly experience!

My first watch purchased through Giles / Oakleigh Watches and I say that as I have a feeling it won’t be my last!

Friendly, quick correspondence and a cracking cup of coffee at the showroom too where I was really looked after to get the watch I’ve been after for some time.

Traded in another and the deal was fair and easy… the whole experience thoroughly enjoyable and love the new piece!

Thank you!

14 de outubro de 2025
Avaliação não solicitada
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Resposta da Oakleigh Watches Ltd

Thanks for making the journey to come and see us in person Paul - I'm so glad that you're loving your watch and you're welcome back for more coffee any time!

Giles

Avaliado com 5 de um total de 5 estrelas

This co is first class and very easy to…

This co is first class and very easy to work with Giles made the purchase totally hassle free watch arrived as promised and in the condition as advertised I will have no hesitation is purchasing from them in the future

6 de outubro de 2025
Avaliação não solicitada
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Resposta da Oakleigh Watches Ltd

Thank you Ken, I’m delighted that you’re so pleased

Avaliado com 1 de um total de 5 estrelas

Not as advertised.

I purchased a watch that was advertised.
as“nearly new no marks to distinguish from new,” That's a direct quote from the description of the watch.

But when it arrived, it had several very visible scratches all over the watch and very clear signs of wear. The condition did not match the description at all.

Delivery took a while as it needed authenticated frustratingly 4 days after I paid I had to contact the seller who told me that it needed to be authenticated once it got to here I received it Next day, I feel without my message I wouldn't have even been contacted at all.

Although the sellers communication once I had established first communication was very good and He was very helpful. Offered me a token of Goodwill and to make the watch right which I declined.

Overall, considering the feedback this seller has and the amount of time I spent researching the watch and this company I still can't believe This happened It went so very wrong. I am beyond disappointed and still saddened by what happened.

I don't appreciate the passive aggressive response either. You clearly didn't post it straight away at all.

Your 11 photos were misleading as you show none of the scratches. You could have added 100 photos but if your not going to show the actual side of the watch or strap with said marks really doesn't matter how many photos you add.

You do not show the scratches on the hastelite glass or to the back of the watch which was scratched on two sides of the lugs.

And personally to say the strap was new.
is a joke as you can see from the photographs that I've taken it's very much used and worn.

Also again, you're missing the point with the delivery from you to the authenticator was slow!
From the authenticator to me was next day delivery.

I simply wanted the watch that you described.
If you had have said, "very slight marks of minor wear" I would have never bought the watch.

And Regardless of the discount that I had and the service that you offered personally, it was appalling.

Update.16/10/25.
Seller has tried to remove this review.
Which does make me question all the other positive ones.

Update.30/10/25.
Again the seller has tried to remove the review.

12 de setembro de 2025
Avaliação não solicitada
logotipo da Oakleigh Watches Ltd

Resposta da Oakleigh Watches Ltd

Dear Andrew, thank you for your feedback

I am of course very sorry to hear that you were disappointed with your watch and I have expressed this to you previously.

The watch that you bought was described as “close to new“ ”virtually unworn “. As a result, we hoped that the prospective purchaser should not expect a perfect, completely unmarked watch but one that shows very slight marks of minor wear.

I agree that the strap on this watch was lightly creased and had some black marks on the inside caused by contact with the clasp. These marks are often present on unworn display watches, so it should be expected on any watch that has been worn. Unfortunately, it’s not possible to fit a leather strap onto a deployment buckle without creasing it slightly on the inside.

There was also one very small mark on the Hesalite dome and two small marks on the back of the lugs where a strap has been changed. While I actually think that it’s not unreasonable that these marks should be present given the description, I did offer to have them removed for you at our cost by an Omega certified watchmaker but you declined, as is your absolute right.

Given the saving of over £2,000 over a brand-new alternative I think that this watch that had been worn no more than a few times offered great value for money.

When you chose to buy your watch through our eBay store, you elected to use the obligatory eBay verification scheme. The full details of the verification scheme are clearly laid out on the eBay website prior to purchase. eBay also emailed you with the details of the verification and messaged you through your eBay account to inform you of the process.

The reason that we don’t contact the purchaser about shipment in these situations is that it is outside of our control and influence. When you contacted me questioning this, I did explain how it worked.

Everyone makes mistakes and I certainly put my hands up and say that we are not perfect - in the event that anything goes wrong with a purchase I will always do everything I can to make it right with the customer. Having said that, I have to say that I don’t think that the description of this watch was misleading, especially as it was supported by eleven photographs and a video on our website.

I also have to say that as the shipping was not our responsibility and I did everything I could to keep you informed, I think your rating of one star is unnecessarily harsh.

Having said that, we processed your refund immediately we received the watch back and I wish you every success finding a replacement

Giles Massingham
Managing Director
Oakleigh Watches Ltd

Avaliado com 5 de um total de 5 estrelas

A great experience in watch buying

A great experience in watch buying, watches are presented in first class condition, photos don’t always reflect the quality.
No hesitation in recommending Giles, if you are considering your next purchase.

9 de setembro de 2025
Avaliação não solicitada
logotipo da Oakleigh Watches Ltd

Resposta da Oakleigh Watches Ltd

Thank Tim - greatly appreciated

Avaliado com 5 de um total de 5 estrelas

Honest, professional and reliable

I had an excellent experience purchasing a watch from Giles. Giles was knowledgeable and clearly passionate about watches. He took the time to walk me through the details of the piece I was interested in and answered all of the questions with clarity and accuracy.

Giles's expertise gave me complete confidence in the authenticity and value of the watch. The communication was prompt and professional, and he was patient in answering all my questions.

The watch arrived exactly as described—100% authentic, carefully packaged, and in excellent condition.

I would highly recommend Giles to anyone looking for a knowledgeable and trustworthy watch dealer. He definitely went the extra mile.

23 de setembro de 2025
Avaliação não solicitada
logotipo da Oakleigh Watches Ltd

Resposta da Oakleigh Watches Ltd

That’s wonderful Ali - so happy for you

Avaliado com 5 de um total de 5 estrelas

First class service 🙏

We’ve just bought our 4th watch from Giles, and once again, the service is first class & flawless. Excellent personal, tailored advice & selection of a beautiful watch, coupled with a very efficient service & delivery. Thank you. 🤩

19 de setembro de 2025
Avaliação não solicitada
logotipo da Oakleigh Watches Ltd

Resposta da Oakleigh Watches Ltd

Thanks Gareth, it’s always a pleasure

Avaliado com 5 de um total de 5 estrelas

2nd experience just as good as the first

Personal service that is factual, accurate and not at all pushy.
Giles makes absolutely sure that the experience is first class.
2nd timepiece aquired from Oakleigh Watches and will undoubtedly return.

11 de setembro de 2025
Avaliação não solicitada
logotipo da Oakleigh Watches Ltd

Resposta da Oakleigh Watches Ltd

That's great to read - thanks so much

Avaliado com 5 de um total de 5 estrelas

Simply the Best

There are many watch retailers out there that you simply can't trust selling average product. When in all honesty you want someone that knows their watches inside out, is easy to deal with and beyond helpful. Finding the right watch for you, each and every time you set them a challenge. Giles has helped me out on more occasions than I should own up to, especially if my wife reads this. Thanking you.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Oakleigh Watches Ltd

Resposta da Oakleigh Watches Ltd

Thanks Richard - it's our secret 🤫

Avaliado com 5 de um total de 5 estrelas

Thankyou Oakleigh Watches

I can’t recommend Oakleigh Watches enough and will certainly be purchasing again from them. Giles was extremely knowledgeable and so helpful from start to finish. The Watch I purchased is immaculate and was even adjusted to fit my wrist ahead of being sent. My watch was shipped the same day, arrived the following day and was packaged so beautifully that it made the experience of receiving my watch really special.

29 de agosto de 2025
Avaliação não solicitada
logotipo da Oakleigh Watches Ltd

Resposta da Oakleigh Watches Ltd

Thank you Ian, I’m delighted that you’re happy

Avaliado com 5 de um total de 5 estrelas

Fantastic and trustworthy company

Giles is a pleasure to deal with, clearly knows watches but more importantly has obvious passion for them...and that's infectious! I am the happy owner of two watches from Oakleigh and I have consigned several more from my collection. I trust Giles and Oakleigh Watches to offer a fair deal and a quality watch. I have been nothing but very pleased with every interaction.

13 de junho de 2025
Avaliação não solicitada
logotipo da Oakleigh Watches Ltd

Resposta da Oakleigh Watches Ltd

Thank you Jonathan, it’s always a pleasure

Avaliado com 5 de um total de 5 estrelas

I’ve just bought another watch from Oakleigh…

I’ve just bought another watch from Giles at Oakleigh. He was fantastic as always and couldn’t be more helpful. I always recommend him to others looking for a nice watch. No pressure sales, just detailed and honest advice and assistance.

29 de julho de 2025
Avaliação não solicitada
logotipo da Oakleigh Watches Ltd

Resposta da Oakleigh Watches Ltd

No keeping you away David :-). So glad that Mrs Catchpole is happy

Avaliado com 5 de um total de 5 estrelas

Brilliant experience

Brilliant experience! Will definitely purchase another time piece from them again! Dealt with giles the whole process. Highly recommend.

17 de julho de 2025
Avaliação não solicitada
logotipo da Oakleigh Watches Ltd

Resposta da Oakleigh Watches Ltd

Thank you Joe 🙏🏻

Avaliado com 5 de um total de 5 estrelas

Great to deal with

We spent a very pleasant hour or so with Giles at his office. Through talking to me he was able to guide me to the perfect watch, a Glashutte Original Sixties. No pressure to make the purchase and no rush, just a really good experience and a great watch in perfect condition to come away with. Thanks Giles!

29 de maio de 2025
Avaliação não solicitada
logotipo da Oakleigh Watches Ltd

Resposta da Oakleigh Watches Ltd

Thanks Tony - such a classy watch

Avaliado com 5 de um total de 5 estrelas

Very pleased with purchase..

Very pleased with purchase..
Giles has a very relaxed sales approach and i felt he understood what i was looking for..
would highly recommend ..
Thank you..
Andrew..

10 de julho de 2025
Avaliação não solicitada
logotipo da Oakleigh Watches Ltd

Resposta da Oakleigh Watches Ltd

Thanks for your kind words Andrew

Avaliado com 5 de um total de 5 estrelas

I've been following Oakleigh Watches on…

I've been following Oakleigh Watches on social media for a while. What's impressed me the most about this company is not just the quality and condition of the watches they sell, but also Giles' knowledge of the watches themselves; so when it came to purchasing my first Rolex off the internet (I usually buy in-person), Oakleigh Watches' website was always the first place I was going to visit.
After seeing a Rolex Submariner on their website which I liked, I contacted Giles and asked various questions regarding the piece itself. Giles fully answered these questions, and remained patient with me throughout the enquiry stage - at no point were there any pressure selling tactics applied.
After agreeing a price for the watch and subsequently purchasing it, Giles then began preparing the watch for immediate dispatch via DHLs fully insured overnight courier service (which provides fully comprehensive tracking details whilst in transit).
Upon receiving my watch, the first thing I noticed was how well packaged it was - this provided me with reassurance that the watch, along with its other accessories, wouldn't have been damaged whilst in transit.
After opening the package contents and seeing the watch in-person, I can honestly say that I was thrilled with my purchase. The watch was exactly as described on the website, and the condition of it was superb, akin to being like brand new or new old stock.
The whole process between the initial enquiry stage, purchasing the watch, and then receiving the watch from Oakleigh Watches has been excellent and I'm very happy with my purchase. I will definitely be using Oakleigh Watches again for future watch purchases and can't recommend them, and Giles, highly enough.
Thank-you,
Darren.

25 de junho de 2025
Avaliação não solicitada
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Resposta da Oakleigh Watches Ltd

Thanks Darren - this is why we do what we do 👍🏻

Avaliado com 5 de um total de 5 estrelas

First Rolex

As a newby to premium watches Giles gave me honest and helpful guidance as to what I was looking at. No pressure and when I’d chosen the watch I wanted painstakingly searched for the right one. Delighted and would thoroughly recommend Oakleigh.

1 de julho de 2025
Avaliação não solicitada
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Resposta da Oakleigh Watches Ltd

It’s a pleasure Ian

Avaliado com 5 de um total de 5 estrelas

Accurate and honest description

The watch was accurately and honestly described. Very good, clear comms. Useful advice given when requested. I would use Oakleigh again and recommend them.

6 de junho de 2025
Avaliação não solicitada
logotipo da Oakleigh Watches Ltd

Resposta da Oakleigh Watches Ltd

Thank you David

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service from Giles…

Absolutely fantastic service from Giles at Oakleigh Watches. I called to inquire about a watch I was interested in, and eventually, we agreed on a trade offer to complete the deal. I was offered a fair price, and I received my watch within a few days. It was even sized to match my previous watch—I didn’t even have to ask. The watch, as advertised, is without a doubt better than described. Fantastic quality and service, with great communication throughout.

I've been buying and selling watches privately for years on watch forums and through authorised dealers. Oakleigh Watches is as slick as they come.

20 de junho de 2025
Avaliação não solicitada
logotipo da Oakleigh Watches Ltd

Resposta da Oakleigh Watches Ltd

We do our best Patrick - I’m delighted that you were pleased

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