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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I thought they were supposed to sort out poor customer care etc. 9 months ago I asked OVO to change my microgeneration FITS account to another supplier. Apparently on the database, for which Ofgem... Ver mais

Avaliado com 1 de um total de 5 estrelas

I am totally dismayed at Ofgem supporting profiteering over the lives of the citizens of the UK. At a time when energy companies are announcing record breaking profits, forcing these increases on the... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ofgem are an utterly disgusting & despicable organisation, it's entirely obvious their purpose is NOT for consumers!!! 🤬💩 Please advise why an increase on energy prices is required this 1st quarter... Ver mais

Avaliado com 1 de um total de 5 estrelas

The whole industry needs a complete overhaul. These lot probably have shares in British Gas and the others which is why they allowed them to make multibillion pound profits. Absolutely disgusting.... Ver mais

Detalhes da empresa

  1. Serviços de Utilidade Pública

Informação fornecida por fontes externas variadas

The Office of Gas and Electricity Markets, supporting the Gas and Electricity Markets Authority, is the government regulator for the electricity and downstream natural gas markets in Great Britain.


Informações de contato

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

114 avaliações

5 estrelas
4 estrelas
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2 estrelas
1 estrela

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Todas as avaliações

(114)

18 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Not fit for purpose

The only purpose I can see of ofgem at this moment in time is to protect the billions of pounds profit that the energy companies are making . If costs were that high and they were genuingly offering consumers the best price possible their profit margins would not be in the billions and it does not take a rocket scientist to work that one out anyone who can do basic maths can see that the figures do not add up.This cannot continue vulnerable people will die this winter due to pure greed. Scrap the standing charges . That way the vulnerable and low users will have at least half a chance of keeping warm this winter.The standing charges are crippling people before they have even used any energy.

4 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't waste your time

Don't waste your time. The energy industry, along with pretty much most of the other "services" in this country is not fit for purpose.

There has been a complete failure to properly regulate uk energy companies - this has resulted in the fiasco we are all suffering

When you need help..?

OFGEM are not interested in the individual consumers problems. This country has deep structural problems which show no sign of being resolved.

Most of OFGEMS policies work like the Highway Code and contain words like "could" "should" or "ought to"- there is no duty placed upon suppliers , it's just a suggestion

The word and standards we are looking for is "MUST" - they ought force suppliers under threat to provide a decent service.

This is just another government whitewash.

30 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

We will be in fuel poverty this winter…

We will be in fuel poverty this winter thanks to you...and I’m three weeks off having a baby, in an old farm house that we don’t own and can’t get landlord to help at a time when our industry, farming, is not yielding any profits either for us! We may as well give up!

10 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disgusting what they're allowed to do…

Disgusting what they're allowed to do here in the UK. I hope they and their loved ones have a taste of the pain and suffering they're forcing on the UK population. May they all freeze in their offices this winter.

6 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ofgem not fit for purpose

Ofgem are supposed to support consumer interests. I have never seen such nauseating kowtowing to corporate interests than their recent ratifying of the price cap increase on energy. All involved should be thoroughly ashamed of themselves.

This is an organisation that is no longer fit for purpose. You have condemned people to financial and energy poverty. The elderly we sought so hard to save from death over the past two years will perish in a cold and and unyielding winter primarily because of your impotence and inaction.

1 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ofgem no longer serving the public interest

Ofgem states on their website that their role and responsibility is to protect the energy consumer, especially the vulnerable people, by ensuring they are treated fairly. What utter rhetoric. It is unforgivable to sanction October's planned price hike forcing millions into fuel poverty. Meanwhile energy companies announce records profits. This cannot be allowed to continue. Please, if you feel strongly about this issue, I urge you to get onboard with the Don't Pay movement. Be proactive and spread the word.

26 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I’d give zero stars if I could!

Utterly dispicable and disgraceful profiteering outfit which masquerades as being an establishment to protect the people!
They’ve literally signed off death sentences with their outrageous and out of touch energy price cap!
Join the millions of other everyday working people vowing to cancel their direct debits to energy providers on or before October 1st 2022 unless we are restored back to 2020 prices!
We don’t have a cost of living crisis, we have a cost of greed crisis and ofgem is in full support of it!

4 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ofgem's role and responsibilities as…

Ofgem's role and responsibilities as stated on its website. I've capitalised the important sections on CONSUMERS:

We are responsible for:

- working with government, industry and consumer groups to deliver a net-zero economy, AT THE LOWEST COST TO CONSUMERS
- stamping out sharp and bad practice, ensuring FAIR TREATMENT FOR ALL CONSUMERS, especially the vulnerable
- enabling competition and innovation, WHICH DRIVES DOWN PRICES and results in new products and services for consumers.

The complete opposite of what they are achieving. So by any measure OFGEM is an EPIC FAIL!!!!
Why do they continue to exist?
Should have zero stars!

2 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ofgem are absolutely dire

Ofgem are absolutely dire , they have no clue about the way the hoi polloi have to live there lives already ,and they run a full cull on the working classes by supporting the energy companies , and there obserd price hikes ,

26 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Officially destroying the UK economy

Ofgem are literally fuelling the profits of energy companies whilst also destroying the lives of everyone in the UK.

Households will have no disposable income, so will not spend money. Economic catastrophe.

Businesses cannot afford to be open. Destroying competition and collapsing the high street. Economic catastrophe.

This service needs a thorough review and new direction.

We should be for the many - not for the few.

29 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am totally dismayed at Ofgem…

I am totally dismayed at Ofgem supporting profiteering over the lives of the citizens of the UK. At a time when energy companies are announcing record breaking profits, forcing these increases on the public is outrageous. You’re pushing millions of us into fuel poverty. As a disabled Mum with disabled children we are struggling with our fuel use already. I spent most of last winter wrapped up in blankets but at least I could afford to wash my children's clothes.

27 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disgusting and corrupt

Ofgem, you are absolutely disgusting and corrupt to the core. Do you realise that people are actually going to die this winter because of the decisions you are making? Elderly people are going to freeze to death in their homes. Many people will be made homeless and freeze/starve because of the greed and corruption you have chosen to support. You should have the full weight of that on your conscience. You had a chance to make a change for the better. You are a disgrace.

26 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disgusting

This is a regulatory body who is meant to work in the interests of the people. Instead they have allowed a price cap rise which will knowingly send many more people into fuel poverty.
Have a look at the #dontpayuk campaign for some actions you can take as ofgem are not working in the interests of the people, only of big business.

27 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Price Cap

How am I meant to explain to my children why we can either choose to eat or heat our homes this winter.
Ofgem seem to be more interested in protecting profits rather than protecting people.

26 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Failed body not fit to serve

Set up to protect people by regulating the energy market.
They have failed this and instead now raise the energy cap to a price millions cannot afford. They know people cannot afford this but only care for the profits of energy company executives.
The haven't helped me and they won't help you

26 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Most useless regulator in history

Most useless regulator in the history of regulation.
When about half of UK gas consumption comes from UK gas production, setting a price "cap" (hah!) on the basis of 100% imported gas is absolutely bananas.
Corrupt, morally bankrupt institution with literally no redeeming features.

26 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very poor

Very poor, not doing their job and instead helping the big gas and electricity providers make bumper profits at the detriment to those who can least afford it. About time privatisation was reversed so there was no need for this sham of a regulator!

12 de agosto de 2022
Avaliação não solicitada

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