Ofnl Avaliações 

565
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had issue with my WiFi and booked visit to have it looked at. Received text off Mark to give me time of scheduled visit on day. After enquiring about issue and my not quite understanding Mark tele... Ver mais

Avaliado com 5 de um total de 5 estrelas

The technician, Mark W., who came to sort out my fibre connectivity recently was very efficient, friendly and treated the home with respect. He even ensured the socket is screwed into the wall, someth... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just a big shout out to Kieran H. He was an absolute star getting our service back online. Very experienced with great knowledge. Got us up and running again withing 45mins. We couldn't be happier wit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mark W was very prompt to the repair appointment and was very thorough in making sure that issue was resolved. He went above and beyond to make sure we had access to the internet.

A empresa respondeu


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

565 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(565)

133 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

So a gentleman called Mark W attended…

So a gentleman called Mark W attended my property to fix my internet as it was not working. Even though he was unable to complete the job properly due to my fibre wire being snapped he still did an amazing job fitting a temporary line in so that I was still able to use my internet. He was very helpful and polite and made sure he explained everything so I knew what was happening and what was going to happen from now in regards to getting my new fibre line fitted. Very helpful and did an amazing job overall to ensure I wasn’t left without internet any longer.

18 de agosto de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good morning,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will make sure Mark gets the feedback.

Kind regards,
Kyle

Avaliado com 5 de um total de 5 estrelas

Total broadband loss of connection.…

Experienced loss of my broadband connection for a day. I have two daughters (10) & (17), so Roblox and social media wasn’t accessible for 24 hours. Mark W arrived at my address promptly and demonstrated patience and efficiency. He waited for me to arrive at my address (40) minutes and worked to a high standard. Really appreciate everything he did.

18 de agosto de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good morning,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will make sure Mark gets the feedback.

Kind regards,
Kyle

Avaliado com 5 de um total de 5 estrelas

Jorge, a great ambassador for your company

Jorge provided a premium service today, his politeness, manners,and his professional competence and expertise is something you rarely see today. He is a great ambassador for your company and truly understands how to deal with the customer. He almost made our technical issues a pleasure so a big shout out to Jorge ,you'd be extremely lucky to get him if you need an engineer.

15 de agosto de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thank you for taking the time to leave us this review. We are thrilled to hear your satisfaction with our service. We're really proud of our team and happy Jorge was able to be of great help.

Many thanks,
Kyle

Avaliado com 5 de um total de 5 estrelas

Turned up day early as was i area

Turned up day early as was i area. Fantastic
Identified issue, fixed it , Internet back up within 10 mins
No fuss
Great

14 de agosto de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good Morning,

Thank you for taking the time to leave us this review. We are very happy to hear your satisfaction with our service. We're really proud of our team.

Many thanks,
Scott

Avaliado com 5 de um total de 5 estrelas

Many thanks to Mark from Ofnl

Many thanks to Mark from Ofnl
I highly recommend his Service
Thank you lots

5 de agosto de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good Morning,

Thank you for taking the time to leave us this review. We are very happy to hear your satisfaction with our service. We're really proud of our team and happy Mark was able to be of great help.

Many thanks,
Scott

Avaliado com 5 de um total de 5 estrelas

I’d like to give a huge shout out to…

I’d like to give a huge shout out to mark at OFNL, he was very professional, extremely sufficient and very helpful.
Communication was top tier, he really went out his way to help.

13 de agosto de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good Morning,

Thank you for taking the time to leave us this review. We are very happy to hear your satisfaction with our service. We're really proud of our team and happy Mark was able to be of great help.

Many thanks,
Scott

Avaliado com 5 de um total de 5 estrelas

Great customer service

Mark is a professional. The entire repair was quick and efficent, had outstanding communication answering any queries. Even though I messed up, he fixed the internet that same day explaining what i done wrong and how to prevent it. I highly recommend Mark.

7 de agosto de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good Morning,

Thank you for taking the time to leave us this review. We are very happy to hear your satisfaction with our service. We're really proud of our team and happy Mark was able to be of great help.

Many thanks,
Scott

Avaliado com 5 de um total de 5 estrelas

Exceeded expectations

They got me connected a day earlier than initially indicated. Great job from Mark!

6 de agosto de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good morning,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will pass the feedback on to Mark.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Highly recommended service

Mark C was highly professional and helpful. Open to customer questions and gave friendly and very useful advice.
Fast and efficient service overall.
Great visit 😊

6 de agosto de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good morning,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will pass the feedback on to Mark.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Extremely professional and resolved…

Extremely professional and resolved issue in a timely manner, including answering any questions we had about our home system

5 de agosto de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good morning,

Thank you for leaving feedback. I'm happy to hear you had a great experience. We are proud of our team.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, Mark done great and quick job, make my daughter happy from the morning 🙂

5 de agosto de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good morning,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will pass the feedback on to Mark.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Great service

Polite and helpful, Sorted within minutes of arrival.

4 de agosto de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good morning,

Thank you for leaving feedback. I'm happy to hear you had a great experience.

Kind regards,
Kyle

Avaliado com 5 de um total de 5 estrelas

Got the job done

Mark was brilliant, fixed our problem right away and made sure everything was fitted and working correctly before leaving. Great customer service, thank you!

28 de julho de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks very much for the review, we are very happy to hear of your satisfaction with Mark's service. We're really proud of our team

Kind regards

Scott

Avaliado com 5 de um total de 5 estrelas

Mark from OFNL

Mark the engineer, who came to fix my router issue was brilliant. He showed up on the day booked and contacted me before to let me know his ETA. This was in the morning meaning I’ve not had to stay home for the whole day. He fixed the problem promptly without any issues, even fitted a new OFNL internet box.
Happy with his service and friendly attitude, thank you!

22 de julho de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will pass the feedback on to Mark.

Kind regards,
Kyle

Avaliado com 5 de um total de 5 estrelas

Mark from Ofnl - excellent Jo

Mark from Ofnl did a great job. Excellent work, faster and clean.
Highly recommend this service.

Thank you

Regards

22 de julho de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will pass the feedback on to Mark.

Kind regards,
Kyle

Avaliado com 5 de um total de 5 estrelas

Mark was efficient and diagnosed…

Mark was efficient and diagnosed problem quickly. Got us back on line in minutes and gave clear and helpful advice.

22 de julho de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will pass the feedback on to Mark.

Kind regards,
Kyle

Avaliado com 5 de um total de 5 estrelas

Very professional and excellent communication s

Very professional and quick service. Visited by engineer Mark and resolved the problem. Fantastic communication and follow up message. Thank you and would recommend

16 de julho de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good Morning,

Thank you for taking the time to leave us this review. We are very happy to hear your satisfaction with our service. We're really proud of our team and happy Mark was able to be of great help.

Many thanks,
Scott

Avaliado com 5 de um total de 5 estrelas

Mark from OFNL was excellent

Mark from OFNL was excellent. The appointment was originally booked for Thursday, but he arrived a day early and quickly fixed the fibre issue. Really appreciate the prompt response and efficient service. Great job, Mark!

16 de julho de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good Morning,

Thank you for taking the time to leave us this review. We are very happy to hear your satisfaction with our service. We're really proud of our team and happy Mark was able to be of great help.

Many thanks,
Scott

Avaliado com 5 de um total de 5 estrelas

Great service and super engineer

Mark provided a Great service and is a super engineer. After initially booking for a week ahead with our service provider due to not offering a time slot the engineer contacted us directly and offered an early morning slot the next day!
He turned up in time and fixed our problem quickly and professionally

11 de julho de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thank you for leaving feedback. I'm happy to hear you had a great experience. I will pass the feedback on to Mark.

Kind regards,
Kyle

Avaliado com 5 de um total de 5 estrelas

Excellent service

Mark's a really good guy, knew want needed to be done and got me sorted quickly, thanks man 👌🏻

11 de julho de 2025
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good Evening,

Thank you for taking the time to leave us this review. We're really proud of our team and happy Mark was able to be of great help.

Many thanks,
Scott

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