Never shipped my order After finally getting their site to accept my card, they never shipped out my order and I now receive an email asking em to comment about my experience? TERRIBLE! No sign of... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Impressive range of products super cool merchandise to, I was looking for a smell proof bag/rucksack having previously used firedog which are OK not fully smell proof though but you get what you pay f... Ver mais
I'll put it simply.... IF YOU ARE CONSIDERING BUYING YOUR SUPPLIES ONLINE THEN BUT FROM OLIVASTU.... they are the BEST online head shop, amazing choice and even better customer service from Prites... Ver mais
Placed 1st order with Olivastu on Thursday for a glass Chongz bong. Paid £55. Received Chongz acrylic bong on Saturday worth about £20 max. It was difficult to contact the company and the only way I... Ver mais
Detalhes da empresa
Escrito pela empresa
Olivastu is the most reliable online head shop in the UK, positioned to serve all potheads and 420 enthusiasts. We provide some of the best bongs on the market, bringing the largest collection of smoking paraphernalia to personalise and optimise your smoking experience. We take pride in bringing our customers a quick, discreet, simple, and pleasant shopping experience. Our in-house team provides a 24X7 support to help with any difficulty or doubts. Our wide collection of smoking accessories, vaporizers, e-liquids, and a robust catalogue of products covers all your smoking needs. We deal with a wide variety of rolling papers, dab rigs, bubblers, chillums, glass bongs, and smoking pipes that match your quirky, unique, and millenial smoking style.
Informações de contato
Olivastu Ltd.Unit 2133, 109c Dudden Hill Lane, London, NW10 1BJ, London, Reino Unido
- 08712 455 645
- info@olivastu.com
- www.olivastu.com
3,9
Muito Bom
367 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sent wrong item, hard to contact but satisfactorily resolved.
Placed 1st order with Olivastu on Thursday for a glass Chongz bong. Paid £55. Received Chongz acrylic bong on Saturday worth about £20 max. It was difficult to contact the company and the only way I managed it was by leaving a negative review here on Trustpilot. They were very apologetic and helpful when I did get hold of them. They sent me the correct item and refunded my p&p for returning the incorrect one. I removed 1 star for sending out the wrong order and removed another for being hard to contact.
14 de fevereiro de 2026
Avaliação não solicitada
These guys are fantastic
These guys are fantastic. Brilliant selection and prices.
Also great customer service and will diligently fix any issues with an order but it's not usually a problem.
Would highly recommend.
5 de fevereiro de 2026
Been buying from here for a while now
Been buying from here for a while now, I find their products are reasonably priced and have a lot of products to choose from, when one of my products was not available they called me to tell me and ask if they could substitute it for a similar product, nice customer service.
15 de janeiro de 2026
Products good and as described and…
Products good and as described and quick delivery.
12 de outubro de 2025
Always top delivery
Always top delivery - their glass tips have such a nice puff to them. Sometimes like them better than my RipTips
21 de novembro de 2025
Avaliação não solicitada
very happy with my order
very happy with my order, amazing quality products, delivery was very fast would definitely order again.
3 de novembro de 2025
good customer service
I made a mistake on my order and the team were excellent at resolving. and did not charge me any extra for my mistake.
13 de outubro de 2025
Top quality products
Wide selection of top end products with super fast delivery
4 de novembro de 2025
Excellent Service
31 de outubro de 2025
Super fast dispatch and delivery
Super fast dispatch and delivery, product just as described. Would order again.
20 de outubro de 2025
It was fast just that I paid for the…
It was fast just that I paid for the delivery again when I got it
17 de outubro de 2025
Speedy service and a great product does…
Speedy service and a great product does the job nicely 🌟🌟🌟🌟🌟
27 de setembro de 2025
My order had no hiccups and I got it…
My order had no hiccups and I got it earlier than even scheduled and the price looks awesome only problem is that there isn't a way to exhale with the gas mask like others are designed but still very nice piece and very happy
4 de setembro de 2025
Great products great delivery recommend…
Great products great delivery recommend 100%
31 de agosto de 2025
I got two bongs in pink color I’m not a…
I got two bongs in pink color I’m not a girl. I’m a man no diversity. I’m not happy to see both of them.
29 de julho de 2025
I paid 8.99 for tracked 24
I paid 8.99 for tracked 24, enjoy the free meal deal 😂
23 de julho de 2025
Avaliação não solicitada
Resposta da Olivastu
We have contacted customer asking for order number so we can get this resolved for her.
Excellent company
Very quickly delivers, very professional, and great products
22 de julho de 2025
Avaliação não solicitada
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