The service was amazing from start to finish. Phil was brilliant with the initial sales and estimation, making everything clear and easy. The groundworks team did a great job preparing the area, but... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The service was amazing from start to finish. Phil was brilliant with the initial sales and estimation, making everything clear and easy. The groundworks team did a great job preparing the area, but... Ver mais
A empresa respondeu
The Oltco Devon team of Scott, Cam, Declan and Harvey recently completed widening and re-laying our drive. It included a lot of preparatory groundwork before the resin layer was added, that was done e... Ver mais
A empresa respondeu
Professional and transparent. I’m a single female who is anxious of being scammed. Phil who is the manager of my area was professional and communicated at all times. Shawn the grounds labour. Tota... Ver mais
A empresa respondeu
From the initial contact with Oltco, Jon has always been polite, courteous and knowledgeable. His experience ensured that the drive renewal went without any problems. The completed drive displays his... Ver mais
A empresa respondeu
Escrito pela empresa
We are dedicated to transforming spaces. We provide outstanding, high-quality products. We’re renowned for our forward-thinking solutions. We’re famed for our incredible customer service. Since 2004, Oltco has become the leading independent resin-bound specialist in the UK. With over 50 expert installation teams operating nationwide, Oltco's Cornwall hub is filled with experienced office staff delivering outstanding customer service.
13 Pargolla Road, TR7 1RP, Newquay, Reino Unido
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have already emailed your main contact address asking you to get in touch and solve the problem, but still haven’t received any reply. I even mentioned before that I had emailed, but it seems I’m just being ignored. You only replied to my comment here on Trustpilot, but no one has actually contacted me to resolve the issue. Very disappointing after paying in full for the job.

Resposta da Oltco Ltd
Michael and Mem from the Milton Keynes team were just amazing! I understood the process from start to finish and the prices and payments were clearly laid out. My driveway looks beautiful! I have a stunning custom colour resin driveway, which has transformed the front of my property. Very happy customer thank you

Resposta da Oltco Ltd
We recently had a fairly large drive done with Oltco. Right from the beginning, Adrian was thoroughly professional and went out of his way to ensure we had the information we needed, was happy to supply us with many samples and have the job completed to a very high standard. We have had so many compliments. It was a pleasure to work with him and his team.

Resposta da Oltco Ltd
In August I had my patio and paths in the back garden laid with Oltco resin bound. The workmen were all courteous and helpful offering good ideas whilst carrying out the works. I was pleased with the work they did apart from the two concrete steps which had not been prepared by the groundwork men prior to Oltco MK laying the resin.
Boarding and a tarpaulin were laid on the front driveway to protect it as this was where the rubble was left for the grabber lorry. Unfortunately the same care and protection of the lawns and other areas of the back garden was not given by the company which carried out the groundwork - Mem’s Home Improvements. I was promised by the company throughout that the rubble would be removed from the lawns and other areas on completion. This was not done. Oltco returned to rectify some lethally sharp corners on the steps and the men were appalled to see the amount of debris left on the lawns, etc. and kindly removed the large majority of the concrete and stones and other rubbish. They were good.
Oltco asked for the groundwork men to return to make good the two steps and pick up the smaller stones which were large enough to cause damage to a lawnmower or nearby windows. Mehmet promised to come back several times but always gave an excuse for not being able to do so.
My advice to anyone wanting to sign up for work is to ensure that they lay tarpaulin over the lawns, etc. so that your precious lawns and areas are protected. Once the work is complete, including Oltco, withhold a decent amount of the groundworks bill to give time to ensure you have inspected every aspect of the job as it may only come to light after Oltco complete.
The groundwork was never completed and I have had to have the steps filled in and the rest of the stones picked from the lawn, etc.

Resposta da Oltco Ltd
Having a drive laid is a major piece of work so to have it all done in the promised 5 days was a bonus. The team of 5 all worked on specific parts and were courteous and efficient. The finished drive and pathways are above and beyond how we thought they would look. Cannot fault Oltco and thoroughly recommend

Resposta da Oltco Ltd
In reading these reviews, potential customers should remember that Oltco operates a franchise system. In such a system, no matter how good the materials are, the outcome will always depend on the local franchisee. The guy who did a brilliant job in, for example, Nottingham, is not doing to be the guy who does your job in, say, Brighton.
On the positive side, the quotation was very well presented and communications from the local Oltco representative were polite and prompt. The resin, skilfully laid, looks lovely, and the sub-contractors (bricklayers and electricians, in our case) were excellent.
On the negative side, we felt that the franchisee was unprofessional, in that insufficient attention was paid to the architect’s plans, and paths were not laid out accurately as a result. I frequently had to intervene to insist that kerbs and pavers were laid correctly. At one point, 37 square meters of tarmac was laid without the necessary MOT base, all of which had to be taken up and re-laid later. Considerable damage was done when a dumper truck was reversed into a garden wall, and plaster and paintwork had to be repaired inside the house as a result of vibration from compaction; to be fair, Oltco paid for the repairs, but it was something that could have been avoided. Finally, there was a lax attitude to Health and Safety; for a couple of days I had to loan the workers hi-vis jackets when they were working near a busy road.
I should add that this was the third major project I have commissioned in my lifetime, and I know from experience that no project ever goes completely smoothly. Nonetheless this was the most problematic. Overall verdict; Room for Improvement.

Resposta da Oltco Ltd
Last year I ordered a new resin path. I contacted Oltco who got a company in Liverpool to contact me. The rep came to my home , I chose the colour. I paid the deposit for the work to be started. They took payment end September and started the work in October over some days. The firm damaged some tiles on my porch, managed to block one of my drains with cement. Then to crown it all I came home to find that had laid down the wrong colour. The next day I phoned the rep informed him of this, he apologised and said it would be rectified at a cost to themselves, he also stated because of the time of year it would be in the New Year. I heard nothing from them until August when someone rang me to say they could come then and relay the correct colour, this was not convenient for me at that time.Sent the rep a text never heard anything back. Today received a demand for the rest of the money or they were putting the matter in the debt collectors hands. Why has it taken 12 months the errors on there behalf and expecting us to pay for something we did not order. I will be contacting Citizens Advice and asking them to report this to Trading Standards. Oltco broke the contract by putting down the wrong resin and now threatening debt collectors. I still have the wrong colour down

Resposta da Oltco Ltd
Had a brick paving driveway at 3 years old looked like it was 20 years old. Turns out it was constructed completely incorrectly with incorrect materials and stuff missing. It also sank within 3 months.
Called the Newquay team who came out. One we agreed a deal. Ross and the groundwork team did their stuff. Taking away approximately 10 tonnes of material. Ross answered all my questions also completing a couple of bits that I was concerned about. Again done wrong on the previous install. Tbh. It’s the work done by Ross that makes this job. The resin layers have it easy and take the credit! All in all a great job done great presentation and finish
Cheers all

Resposta da Oltco Ltd
From first meeting to final handover, the Edinburgh crew were a pleasure to work with and hard working. Even after a couple of hiccups with weather which was outwith Oltco's control, Jason explained what was happening and was back as soon as possible. Very pleased with the look of the 51m2 two tone driveway. Would recommend to anyone,

Resposta da Oltco Ltd
From the very first interaction to the final finish we couldn't be happier with our drive.
The groundworks team where really friendly and explained everything they were doing and the exact time frames for every delivery. We had a delay for the final resin layer due to bad weather but finally got it finished in about 5 hours for around 100sqm so very impressive. Only downside was being housebound for 24 hours as it was our main entrance to the house. I would highly recommend the team in Cornwall to anyone.

Resposta da Oltco Ltd
We had a great experience with Oltco. Two years ago, we had resin laid in our back garden, but unfortunately, we had drainage issues within a couple of months. After a long and drawn-out process, we discovered that the drainage issue was due to the clay and groundwork we had done.
We contacted Oltco, and they agreed to fix the problem once we had sorted the groundworks. Michael from the Milton Keynes franchise of Oltco was fantastic throughout. His positive and timely communication kept me reassured while I waited for the separate grounds work company, who were utterly useless.
Once the groundworks were done, Michael, Ash, James, and Brandon came and did a wonderful job. They were all brilliant people who went above and beyond to ensure that the job was done to the highest standard.
I can’t speak highly enough of Oltco and their team. They are a great company and a pleasure to work with. Thank you for your excellent service.

Resposta da Oltco Ltd
Very pleased with the paths, they look good and the installers worked well, and tidily!

Resposta da Oltco Ltd
A fantastic product giving us exactly what we were hoping for in our garden
The whole team, from start to finish were exceptional and I would recommend them to anyone

Resposta da Oltco Ltd
The best advert for any organisation is a job well done. We're absolutely blown away with the final quality of the Driveway. We're really happy that we choose Oltco (Bedford & Milton Keynes) for the resin solution. The Installation Team were professional and efficient. Every penny spent on the drive was well worth it.

Resposta da Oltco Ltd
Very happy with the service and the finished result. I now have a fantastic outdoor space at my pub.
Kristian was helpful throughout the process.
I would highly recommend anyone thinking of employing Oltco Cornwall. You won’t be dissatispointed.

Resposta da Oltco Ltd
The whole process from obtaining a quotation to completion of the work was well managed, with the local representative keeping me well informed and co-operating at each stage of the project. I particularly appreciated the advice given to enable me to make the right decisions with regard to choice of finish etc.
The works on site were efficiently and conscientiously carried out with great attention to detail and minimum disruption.
I am very satisfied with the completed surface which looks superb and a great improvement to my property.
From my experience dealing with the local Oltco team, and the bonus of having a 20 year guarantee of their installation, I have no hesitation in recommending this company.

Resposta da Oltco Ltd
We are beyond happy with our new drive.
From the initial meeting with Pierre through to Harriet doing the final pointing and with the two Brian's and Josh grafting in between all went like clockwork.
Where once stood faded,cracked and weed strewn concrete drive now stands a thing of beauty, admired by all who watched the transformation and those seeing it for the first time.
Initially we were concerned by the size of the works involved, the expense and even the choosing of the colour, but every penny was well spent. It brings a smile to our faces every time we walk out of our front door.
Fantastic job and enormous thanks to all at Oltco ( Stroud)

Resposta da Oltco Ltd
We had our resin driveway laid three years ago by Steve & the team from Maidstone office. From initial quote to completion the process was efficient & professional. I've waited a few years before writing a review because I wanted to see how the driveway held up, and I'm pleased to say that it's everything it was advertised to be! It's very hard-wearing, water passes straight through & it still looks great!

Resposta da Oltco Ltd
We had our garden path done by the Warrington team. Would really recommend. Nice guys and did a good tidy job. Very happy. Thanks.

Resposta da Oltco Ltd
Lee at Longton branch. From start to finish the service was excellent. Lee listened to what we wanted and advised us on how to achieve it. His ground workers Carl & Paul were fantastic, attention to detail, and really went above and beyond, nothing was too much trouble. Would not hesitate to recommend. Competitive price also.

Resposta da Oltco Ltd
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.